CrowdTrust is a review platform designed to provide consumers with insights and feedback on various services and products. The platform facilitates the collection and display of user-generated reviews, enabling potential customers to make informed decisions based on the experiences of others. By aggregating reviews from a diverse range of businesses, CrowdTrust aims to enhance transparency and trust in the marketplace. Targeting both consumers and businesses, CrowdTrust serves as a valuable resource for individuals seeking reliable information about products and services before making a purchase. Businesses can utilize the platform to gather feedback, improve customer satisfaction, and enhance their online reputation. With a focus on user-generated content, CrowdTrust is committed to fostering an environment where honest reviews can guide customers in their buying journeys.
Rentals Cars UK receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the excellent service provided by the staff, highlighting their helpfulness and professionalism during interactions, particularly during vehicle maintenance like MOTs.
However, a substantial number of complaints focus on unprofessional customer service, with customers expressing dissatisfaction over unfulfilled promises and poor communication regarding bookings. Additionally, there are concerns about the company's online presence and the effectiveness of their customer support, with some labeling them as a "scam company." While some customers thank Rentals Cars UK for their services, the overall sentiment reveals a struggle with consistency in service quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.1 | 19 |
| Sep 24 | 3.6 | 30 |
| Oct 24 | 3.1 | 35 |
| Nov 24 | 2.6 | 40 |
| Dec 24 | 2.4 | 40 |
| Jan 25 | 3.3 | 14 |
| Feb 25 | 3.0 | 24 |
| Mar 25 | 2.9 | 19 |
| Apr 25 | 2.4 | 12 |
| May 25 | 2.7 | 14 |
| Jun 25 | 2.8 | 16 |
| Jul 25 | 2.7 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I’m writing to share my appreciation for the outstanding customer service I recently experienced at your Gails St Alb...”
“Unprofessional customer service, they promise one thing on the phone and do not see it thorugh when it comes to bookings”
1,000 reviews of rentals cars uk. Filter by what matters to you.
5 star service at the Queens medical A and E Nottingham last night with my Dad. Around 7.30 -8pm .He had stitches in his arm, X-ray and a Scan.The Staff are amazing 🤩 very much appreciated, thankyou
I made mistake again ! Gave it 6 months and tried drive through Macdonald's Newhaven Sussex. Sat 14 /12 asked for 2 big Mac .PARK IN CAR PARK !!!! How long I asked ,as long as it takes !! That doesn't answer my question. It won't be long as much as takes with a smirk .over 20 minutes .I use them all over it's always Newhaven 👎🤔 there mantra PARK IN CAR PARK.
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Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 48% are 1–2★.
I had awful & terrifying experience. Very sad this happening in a day in public places. Think this company not deserve serve public in such public places. I was on Friday with my mum in Uxbridge chimes shopping centre. Must admit was in a great rush and haven’t realise I parked on your spaces. I had an appointment so was a bit late. When I run on my appointment, j left my elderly mum in the car in car park. We agreed she lock herself in a car and gave me 10 min and I’ll be back. The time I was inside shopping centre - 2 African workers of this car wash was circling the car. And the one which the tallest tried rip door handle which was close. My mum give him a sign that she no need anything and will not open the car door, after the sign he aggressively went in front of the car and kick my car with his feet and start saying something very loudly. She said he was very aggressive and vandalisms. Made her stay very unpleasant. When I come back mum told me I went and ask why he kick my car - he came right in my face aggressively like he want to hit me and start shouts and I not allowed to park there. I explain that I didn’t realise and I’m sorry but that it’s not giving him right to scare my elderly mum and damage my property. Hope centre management take this to a count and restrict business like this damage brand and community name.
Parcel not delivered to my door but left in foyer at the mercy of any passerby
Do not use this company I paid for the initial £5.00 check before I purchased a second hand car Then £39.90has been taken from my account I called was told this was a subscription when I asked for a refund I was told they would not.Why would I want a subscription I am not a car dealer? When I asked to speak to a manager I was told he doesn’t take calls or have. A phone Complete SPAM
Lovely Xmas carvery. Meats were delicious and the vegetables were tasty. Finished off with Xmas pudding and it was the loveliest, tastiest Xmas pudding that I have ever had. My two friends also enjoy the Xmas carvery and Xmas pudding. Great service. Lovely atmosphere and manager and staff serving went above and beyond. Thanks for a lovely Xmas meal.
I love Google. Always have fast answers
Considerable issues with Drive and the backup facility and inability to find what files should be backed up and how t change. Had a warning that I was approaching my storage limit. Thanks to a phone call with a helpful lady I was able to spend a lot of time deleting photos including a huge number of duplicates. This enabled a lot of free space only to discover two days later that the same issue was present. Despite searching I have been unable to find, let alone change, any settings. Seems the only way to overcome this is to buy yet more stoarga space.
Unfortunately, even though an accessible table had been requested on the booking form and also a phone call made to double check, we were shown to a table 4 stairs down. How very upsetting and embarrassing this was for my 16 year old wheelchair bound grandson, out celebrating his birthday with friends and family, there was by sheer luck a smaller vacant table but not laid up and by the cold and windy door. If not we would of had to leave. This was all made worse by the very offhand attitude of the staff who made us feel it was our fault, no apology even. I feel this is more down to lack of staff training in finding themselves in difficult situations. Even just possibly the birthday boy having a free drink might of eased our anger as for me his granny it was most definitely anger.
I would definitely not recommend this building company. Employed to renovate the exterior of building, including replacing double glazing. Poor quality work; badly fitted windows without sealant, badly fitted architrave, poor paint preparation resulting in white marks coming through the finish, and build waste not cleared up. The works should have taken 3-4 weeks. After 6 weeks, they demanded money to finish from the agreed final payment. When we refused, because the work was incomplete, they left the site, leaving scaffold, a broken external internet cable and unsafe windows.
Qatar airport arrivals, awful. We spent an hour and a half queuing in an awful hall. Manual passport gates to get in to the country and not all of these were open. When we got near the desk the woman on there was sending some people for other checks with no clear reason or directions. She had shut the queue after us and clearly wanted to go home, so did we! My daughter remarked" I have never felt so unwelcome coming into a country" This is supposed to be one of the best airports in the world, definitely not at arrivals Awful
Thank you Joshua for your support I thought my router extender was broken You went that extra mile 👍
did google updates last weekend and it has totally screwed up my laptop, having to pay alot of money to get it fixed or completely close account and open new account. Cannot get rid of yahoo. what a complete joke. will never do google updates ever again
Hubby and I went to William Camden Pub, Pickford Lane, for a quick drink and something to eat. Pub was done up over a year ago, nice atmosphere but the prices are high and the food is awful. We both had cheese burger with chips, onion rings, chix strips with bacon. All was greasy, tasteless or not cooked properly, chips lukewarm, onion rings tasteless greasy and small, bun was dry, all served on a big plate but very sparse, not worth the money. So disappointed. The Pub has gone downhill.. Will be going to the Volley (The Volunteer)
The staff or some of them, mainly the scamstop 159 no, are excellent but if you want sound advice do not touch the regular 0300 people because I rang them to start & did private messages vi's the online portal for months. They caused an even bigger issue because everything is skimmed over rather than read so if that had been done correctly 1st time round it wouldn't have taken me 11 months of phone calls to get a correct reply. Moving along I was robbed in Jan, my purse with card stolen so rang on the Mon, told nothing withdrawn so I'd a huge sense of relief, confirmed that any hack etc was over so finally relaxed a bit. Yesterday I was expecting a payment in but it never came so again rang the bank , after a long discussion found that DDs were still running that od NOT even set up STILL !! So 4th new card since Jan 24, 3 'new' accounts, all my mums legacy of £20k gone but not by me, confirmed in October how they'd hacked me, stopped a mail redirection in around may/june 24 and never done anything but be careful logging in, remembering my PIN & using incognito screen for anything financial. Would you use such a caring bank ?? Feck me NO !!! My score around 1000000 x NO. Thank you Cooperative Bank for making an awful situation truly nightmarish so anyone out there thinking of joining I wouldn't touch them with my worst enemy's bargepole.
Amazon prime is a joke, delivery not arriving. Delivered to wrong house and all they will do is make a complaint, but I am out a purchase and money. A purchase arriving a month after I ordered it and customer service will do nothing to help. This is a shit show!
DPD useless as a delivery company!! They were supposed to deliver my parcel 10.29-11.29 it never arrived!! Later I got a text saying ‘Mohammad (the driver) was running a little behind and he will be with me shortly’ at 17.00 I got a text saying sorry he missed me -HE DIDN’T MISS ME …..HE NEVER ATTEMPTED DELIVERY WTF!!
CrowdTrust is a review platform designed to provide consumers with insights and feedback on various services and products. The platform facilitates the collection and display of user-generated reviews, enabling potential customers to make informed decisions based on the experiences of others. By aggregating reviews from a diverse range of businesses, CrowdTrust aims to enhance transparency and trust in the marketplace. Targeting both consumers and businesses, CrowdTrust serves as a valuable resource for individuals seeking reliable information about products and services before making a purchase. Businesses can utilize the platform to gather feedback, improve customer satisfaction, and enhance their online reputation. With a focus on user-generated content, CrowdTrust is committed to fostering an environment where honest reviews can guide customers in their buying journeys.
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