No help from vinted
Quick to take buyer protection fees but extremely slow to help out in a dispute,quite ignorant really

CrowdTrust is a review platform designed to provide consumers with insights and feedback on various services and products. The platform facilitates the collection and display of user-generated reviews, enabling potential customers to make informed decisions based on the experiences of others. By aggregating reviews from a diverse range of businesses, CrowdTrust aims to enhance transparency and trust in the marketplace. Targeting both consumers and businesses, CrowdTrust serves as a valuable resource for individuals seeking reliable information about products and services before making a purchase. Businesses can utilize the platform to gather feedback, improve customer satisfaction, and enhance their online reputation. With a focus on user-generated content, CrowdTrust is committed to fostering an environment where honest reviews can guide customers in their buying journeys.
Rentals Cars UK receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the excellent service provided by the staff, highlighting their helpfulness and professionalism during interactions, particularly during vehicle maintenance like MOTs.
However, a substantial number of complaints focus on unprofessional customer service, with customers expressing dissatisfaction over unfulfilled promises and poor communication regarding bookings. Additionally, there are concerns about the company's online presence and the effectiveness of their customer support, with some labeling them as a "scam company." While some customers thank Rentals Cars UK for their services, the overall sentiment reveals a struggle with consistency in service quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.1 | 19 |
| Sep 24 | 3.6 | 30 |
| Oct 24 | 3.1 | 35 |
| Nov 24 | 2.6 | 40 |
| Dec 24 | 2.4 | 40 |
| Jan 25 | 3.3 | 14 |
| Feb 25 | 3.0 | 24 |
| Mar 25 | 2.9 | 19 |
| Apr 25 | 2.4 | 12 |
| May 25 | 2.7 | 14 |
| Jun 25 | 2.8 | 16 |
| Jul 25 | 2.7 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I’m writing to share my appreciation for the outstanding customer service I recently experienced at your Gails St Alb...”
“Unprofessional customer service, they promise one thing on the phone and do not see it thorugh when it comes to bookings”
1,000 reviews of rentals cars uk. Filter by what matters to you.
Quick to take buyer protection fees but extremely slow to help out in a dispute,quite ignorant really
“We feel it is important to share our experience with Frog Construction Ltd for the benefit of the Rochdale community. We recently discovered that building regulations will not sign off on our project due to incomplete work. We attempted to contact the contractor, but we are receiving no responses. The situation has been difficult; we had to terminate the contract due to significant delays that breached the terms and implied conditions of our agreement. Additionally, we had to pay some of the building regulations fees again, as our previous payments were not transferred by the contractor. We also incurred extra costs to remove a skip after the contractor refused, and he did not take responsibility for repairing damage caused by the work in our home. To add to this, we have received threatening messages from subcontractors engaged by the contractor which have been reported to the local police, and we had to send a cease and desist letter after learning that the contractor had been speaking negatively about us. We have sought legal advice and are filing small claims paperwork to address these issues. We are sharing our experience to provide transparency and help others make informed decisions when choosing a contractor
My husband and I enjoyed a lovely afternoon at Brindisa Richmond. Gorgeous tapas, lovely wine and great atmosphere. The table service received from Jada was excellent! Jada was attentive and professional; not once did we have to ask for anything. In fact, all the restaurant staff encountered between 3-5pm that afternoon were welcoming and friendly. Thank you all for a wonderful afternoon!
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Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 48% are 1–2★.
I ordered a washing machine from John Lewis and paid for connection. The delivery and machine were fine but the hose connection to the cold water feed was not checked. A slow leak was not noted for several days. My kitchen suffered water damage and although it has dried out, plinths and side boards are marked and a floor covering has lifted. JL Customer Service will not take any responsibility, claiming that there is inadequate evidence. Had JL acted promptly, this would not have been the case. I also had to resend photographs which JL could not find. At one point, an inspection visit was offered a week later but the employee appeared confused that I would take steps to immediately stop the leak and prevent further damage. I was advised that the Customer Complaints Department is the highest authority and that JL does not have a formal complaints policy, nor would the CEO be interested in this abject failure. I have given one star because zero stars is not possible.
I went on to Google Maps trying to review a place I have visited recently. I went to sign in and it said that my account had been disabled. I don't know whether or not it was the fact that I did not add a phone number when I signed up or whether it was the fact I kept resetting my password. I like to do this for security and also I suffer from short term memory loss so I can't remember my password. I don't like writing it down in case someone steals them as I keep confidential information on my Google account. Overall terrible experience. 1 star. Respect invisible disabilities.
Ordered a takeaway from taco bell in chesterfield and received a totally wrong order. When I phoned restaurant all they could say is sorry we don’t have a driver so cannot send you an order all you can do is request a refund. So no food and no help from restaurant.
Bought a new phone 9 pro XL, with the extra trade-in offer from Google, they offer on the website, after they have my phone which is in excellent condition, always had a case and screen protector on, they are sending it back with no trade in, it takes so long to asses the phone, so I can't cancel the phone and send back the phone I bought...total scam....never buying a Google phone again....extra trade-in is a joke.
I ordered a Christmas Tree in the 10th October from Whome.Shop. I have still not received it, I have tried to contact customer service to see when I will receive my order several times with no reply. £88 I think I have been scammed. It showed 5stars from Trust Pilot
I m really excited with tryasample.eu I ordered 7 samples of nishe perfumes and the came very fast and in excellent condition.Also i want to mention that all perfumes are originals and authentiks(sorry for my English).Thank you all...
Had a beautiful website created for me by Hey Joe Studio,London. Joe is prompt, helpful and extremely creative.
Having moved into a duplex with sloping ceilings in the bedroom I went with Sharps to design me wardrobes for the space. The whole experience was brilliant and easy. Special mention must go to Aaron Baker, the installer. He has done an amazing job, arriving on time and so polite, friendly and professional. There has been no cleaning up to be done by me, he’s done it all. The company are lucky to have him. Thank you Sharps and Aaron.
The ethos of preventative dental care really does work! Thank you to the wonderful hygienists at Cherrytree, who have encouraged and advised me, with the result that I came skipping away from my last hygienist appointment,with the lowest plaque score I've ever had! Fabulous team.... thank you all👍👍
Recent parcel delivery of over 20 kgs of hay...... Was left in the foyer of the building... And the driver after ringing my doorbell refused to deliver it to my front door! It took a phone bill.. of £21.94. To eventually speak to a human! The driver never came back... I now have a phone bill... Over twice what I normally pay! DHL are very sorry... About the disrespectful.... unprofessional driver but are not going to reimburse me for the dreadful phone bill!!!!!! I had to drag that huge parcel along a corridor....myself ....a 70 year old woman! Great stuff DHL!
The Eurostar Gare du Nord station, Paris, is a disgrace from start to finish. The station is very unsafe all around, inside and outside is even worse, especially at night. In terms of queue management, staff approach, layout, and equipment, the experience of going through check in and baggage control was very unpleasant. In such a beautiful city, you'd expect a better memory to return with.
My experience with phoenix vaping at gateshead has been a nightmare, I purchased an item and Paid for on the 22nd October, it was paid through my visa card, I did NOT receive any notification from them as to the item I had purchased. There was a contact number so I rang the following day, NO ONE would answer the phone, I then decided to email them, again no-one would reply to my emails. I checked with my online banking and saw their name in the pending box, I continued to try and ring them but still no-one would answer, tried emailing them again, still no response. I now found out a total of £15.98 has now been drawn out of my account by the company (named in the box) Tried again to call and send them emails, totally ignored me. For other potential buyers please give a wide birth of this company
Why do your phone updates take 3 hours to install and use all the data? I needed 3.6 GB of space when my phone only has 8bg. And the system already took 4gb for stuff i don't even use. It's 2024 not 1980. Sort your updates out or simply close shop. It's pathetic
Just been to the grove inn, in brighouse ( raistrick) lovely lady behind the bar, was on a Groupon voucher, for 3 tapas and a drink, excellent food and great value for the money, a little gem! Only downside, the toilet were clean, but very dated and run down, hope to visit again
CrowdTrust is a review platform designed to provide consumers with insights and feedback on various services and products. The platform facilitates the collection and display of user-generated reviews, enabling potential customers to make informed decisions based on the experiences of others. By aggregating reviews from a diverse range of businesses, CrowdTrust aims to enhance transparency and trust in the marketplace. Targeting both consumers and businesses, CrowdTrust serves as a valuable resource for individuals seeking reliable information about products and services before making a purchase. Businesses can utilize the platform to gather feedback, improve customer satisfaction, and enhance their online reputation. With a focus on user-generated content, CrowdTrust is committed to fostering an environment where honest reviews can guide customers in their buying journeys.
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