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Gorilla Gaming is an online video game superstore based in Australia, specializing in a wide range of video games and gaming accessories. The company offers products for popular gaming platforms including PlayStation 4, PC, Xbox, and Nintendo. Customers can find an extensive selection of gaming titles, controllers, headsets, mice, keyboards, and streaming gear, making it a comprehensive destination for gamers looking to enhance their gaming experience. Targeting both casual and dedicated gaming enthusiasts, Gorilla Gaming aims to provide a convenient shopping experience with competitive pricing. The website features a user-friendly interface that allows customers to easily browse and purchase gaming products online. With a focus on quality and variety, Gorilla Gaming caters to the diverse needs of the gaming community in Australia.
Gorilla Gaming receives high praise for its fast shipping and excellent customer service, with many reviewers expressing satisfaction with their purchases and the overall shopping experience. Customers frequently highlight the great prices and the quality of the products, noting that items arrive quickly and as described.
However, some consumers report issues with order fulfillment, including complaints about misleading advertising and lack of communication regarding pre-orders. A few reviewers mention receiving incorrect items or experiencing difficulties with tracking shipments. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and product offerings. Overall, Gorilla Gaming is viewed favorably, though there are areas for improvement in order management and customer communication.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 102 | 100% | +1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 4.3 | 6 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 3.4 | 5 |
| Apr 25 | 3.7 | 3 |
| May 25 | 4.3 | 3 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | — | 0 |
| Aug 25 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 102 most recent reviews.
“Great service, price and fast delivery”
“I follow up again and the response is just "yeah we actually don't have the gift cards, but here's a store discount i...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Delivery | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | −14% | 102 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Gorilla Gaming is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 4.0).
102 reviews of Gorilla Gaming. Filter by what matters to you.
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Great Service. Parcel arrived promptly and I was updated constantly with the tracking.
1. I only ordered through your website as it had a .com.au website address, leading me to believe it was an Australian website, therefore, located in Australia. 2. It has "Australia's gaming super store" on it's page - again, leading me to believe it is located in Australia, therefore, postage would be swift. 3. Postage was NOT swift. 4. Scamware constantly pops up and my Internet security keeps warning me that your site is NOT safe. 5. Your order page promises $5.90 flat rate shipping, yet I was charged $11.44. 6. Our order was NOT dispatched quickly, and the reason I chose to order through you and not another "Australian" website was because you promised all of the above - flat rate shipping, fast dispatching, and FROM Australia. 7. The order was placed on the 26th, it is now 5 days later and it has NOT left your establishment. I know that there has been a weekend and a public holiday in there, but there has also been 3 business days, and we're still here waiting for the game to even be posted. PATHETIC!! Will never order with you again. Can now understand why you have so many bad ratings.... which I chose to ignore because of your websites promises. Lesson learnt.
Good price and quick delivery.
Good product.
I had absolutely no issues with my order even though I had never heard of or used gorilla gaming before. Will not hesitate to use them again. Thanks
Great service, price and fast delivery
Incredibly based
The item was beautiful
Absolutely putrid company. They don't communicate with you. They lie about sending daily. One week, and all they've done is take my money. Don't trust them, don't buy from them.
I recently picked up the Lofree Flow Lite Keyboard from Gorilla Gaming, and overall, I’m really happy with both the product and the service. The keyboard itself is great—super slim and stylish, with a smooth, tactile typing experience. The low-profile mechanical switches feel really nice, and I love how compact it is without feeling cramped. It connects easily, and the battery life seems solid so far. That said, I do wish it had a bit more height adjustability, as it sits quite flat. But that’s a minor issue, and it’s still really comfortable to type on. As for Gorilla Gaming, their service was excellent. Ordering was easy, and the keyboard arrived quickly and well-packaged, with no damage. I appreciated the tracking updates, though the shipping took a day longer than expected—not a big deal, but worth mentioning. Overall, the Lofree Flow Lite is a fantastic keyboard for anyone looking for a sleek, mechanical typing experience. And I’d definitely order from Gorilla Gaming again—their service was smooth and reliable!
The order was great, just took a little too long to ship!
Terrific range, great prices, fast delivery - just an excellent service!
Gorilla Gaming is an online video game superstore based in Australia, specializing in a wide range of video games and gaming accessories. The company offers products for popular gaming platforms including PlayStation 4, PC, Xbox, and Nintendo. Customers can find an extensive selection of gaming titles, controllers, headsets, mice, keyboards, and streaming gear, making it a comprehensive destination for gamers looking to enhance their gaming experience. Targeting both casual and dedicated gaming enthusiasts, Gorilla Gaming aims to provide a convenient shopping experience with competitive pricing. The website features a user-friendly interface that allows customers to easily browse and purchase gaming products online. With a focus on quality and variety, Gorilla Gaming caters to the diverse needs of the gaming community in Australia.
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