Great Sushi is a dining establishment with locations in Ballerup, Greve, Horsens, and Kalundborg, specializing in a diverse selection of sushi and Japanese cuisine. The company offers customers an easy online ordering experience for takeaway meals, featuring options such as sushi ad libitum, all-you-can-eat deals, and fresh ingredients. Great Sushi caters to sushi enthusiasts looking for quality and convenience in their dining choices.
The target market for Great Sushi includes local residents in the aforementioned areas seeking quick and tasty meal solutions. With a commitment to providing an extensive menu that includes sushi, sticks, and wok dishes, the company aims to meet the culinary preferences and demands of its customers. Great Sushi is dedicated to delivering a satisfying dining experience, whether through their takeaway services or dine-in options.
Greatsushi receives mixed feedback from customers, reflecting both commendable sushi quality and significant service issues. Many reviewers praise the sushi, highlighting its freshness and variety, particularly in the Horsens location, where the tempura shrimp and overall selection receive high marks.
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However, a substantial number of complaints focus on poor service, including incorrect orders and unprofessional staff behavior, particularly from management. Customers report long wait times and dissatisfaction with the handling of issues, which detracts from their dining experience. While some enjoy the food and recommend the restaurant, others express frustration over the inconsistency in service and food quality. Overall, Greatsushi struggles with service reliability despite having a strong product offering.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.8
63
100%
● Low
2.8 / 5 overall
=
63 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.3▼ 1.7
12-month avg
2.8
All-time
2.8
Category avg
2.7
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
2
Oct 24
—
0
Nov 24
1.5
2
Dec 24
3.7
3
Jan 25
2.0
4
Feb 25
—
0
Mar 25
5.0
2
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
2.5
2
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 63 most recent reviews.
Top complaintsof 32 negative reviews
Customer service28%
9 mentions
“Jeg havde bestilt bord til min datter og hendes veninde, da de kom ind til restauranten, blev tjeneren ved med at sig...”
On “Customer service” · Jan 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Restaurants & Bars.
Overall rating and review count for this company and similar companies
Utrolig god sushi i Horsens. Og flink personale,
Dog kommer der en hjemløs mand ind hver gang man spiser. Han larmer og snakker med alle og forstyrre folk i samtaler. Oven i det så lugter han ubeskriveligt meget. Hvilket medføre til tab af abatit.
Hvis han ikke var der ville dette blive en klar 5 stjernede i stedet.
Great sushi Greve. Er altid kommet her når den skulle stå på sushi, men servicen er simpelthen kun blevet dårligere og dårligere i takt med qt I har fået ipads til bestilling. Ingen smil ingen øjenkontakt. I øvrigt er det virkelig klamt at høre på at de som står og laver maden, laver grønhakkere, godt nok ind af men møg ulækkert at høre en ordentlig snotter mens man spiser 🤮
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Maden smagte godt. Men udvalget er ikke særlig stort i forhold til det er en sushi restaurant.
Derudover skrev vi i bemærkninger at der skulle mindre eller ingen teriyaki sauce på, men blev efter TRE omgange bestilling ikke taget stilling til det.
Vi bestilte også noget chilimayo men den kom først da vi var færdige med at spise..
Vi var på deres restaurant i Horsens.
Jeg havde bestilt sushi, på Just Eat. Da jeg så kommer og skal hente det, hvilket jeg fik en mail på, at min mad skulle være klar 18:05. Men da jeg kommer ind af døren og spørg efter min mad, siger de at de ikke har lavet den endnu, men hvis jeg lige gad at vente 20 min, så kunne den være klar... Hvad er så meningen med at forud bestille det, hvis det så alligevel ikke er klart??? 🤷♂️
Great Sushi, Kalundborg 🤦♂️
Rigtig dårlig service. Står ved kassen i 5 minutter da jeg skal betale mindst 6 medarbejder kigger på mig men betjener mig ikke efter jeg spørger om hjælp flere gange.
Great Sushi is a dining establishment with locations in Ballerup, Greve, Horsens, and Kalundborg, specializing in a diverse selection of sushi and Japanese cuisine. The company offers customers an easy online ordering experience for takeaway meals, featuring options such as sushi ad libitum, all-you-can-eat deals, and fresh ingredients. Great Sushi caters to sushi enthusiasts looking for quality and convenience in their dining choices.
The target market for Great Sushi includes local residents in the aforementioned areas seeking quick and tasty meal solutions. With a commitment to providing an extensive menu that includes sushi, sticks, and wok dishes, the company aims to meet the culinary preferences and demands of its customers. Great Sushi is dedicated to delivering a satisfying dining experience, whether through their takeaway services or dine-in options.