Great Sushi is a dining establishment with locations in Ballerup, Greve, Horsens, and Kalundborg, specializing in a diverse selection of sushi and Japanese cuisine. The company offers customers an easy online ordering experience for takeaway meals, featuring options such as sushi ad libitum, all-you-can-eat deals, and fresh ingredients. Great Sushi caters to sushi enthusiasts looking for quality and convenience in their dining choices.
The target market for Great Sushi includes local residents in the aforementioned areas seeking quick and tasty meal solutions. With a commitment to providing an extensive menu that includes sushi, sticks, and wok dishes, the company aims to meet the culinary preferences and demands of its customers. Great Sushi is dedicated to delivering a satisfying dining experience, whether through their takeaway services or dine-in options.
Greatsushi receives mixed feedback from customers, reflecting both commendable sushi quality and significant service issues. Many reviewers praise the sushi, highlighting its freshness and variety, particularly in the Horsens location, where the tempura shrimp and overall selection receive high marks.
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However, a substantial number of complaints focus on poor service, including incorrect orders and unprofessional staff behavior, particularly from management. Customers report long wait times and dissatisfaction with the handling of issues, which detracts from their dining experience. While some enjoy the food and recommend the restaurant, others express frustration over the inconsistency in service and food quality. Overall, Greatsushi struggles with service reliability despite having a strong product offering.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.8
63
100%
● Low
2.8 / 5 overall
=
63 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.3▼ 1.7
12-month avg
2.8
All-time
2.8
Category avg
2.7
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
2
Oct 24
—
0
Nov 24
1.5
2
Dec 24
3.7
3
Jan 25
2.0
4
Feb 25
—
0
Mar 25
5.0
2
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
2.5
2
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 63 most recent reviews.
Top complaintsof 32 negative reviews
Customer service28%
9 mentions
“Jeg havde bestilt bord til min datter og hendes veninde, da de kom ind til restauranten, blev tjeneren ved med at sig...”
On “Customer service” · Jan 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Restaurants & Bars.
Overall rating and review count for this company and similar companies
Vi elsker at spise sushi og særligt hos Great sushi i Ballerup. Fisken er altid virkelig lækker men i dag blev vi også betjent af den sødeste pige Elvira 🙏🏻💛
Det var en fornøjelse at slutte vores sommerferie her 🌞
Vi har været på Greatsushi i Horsens. Det var super lækkert, især de dejlige tempura rejer. Vil helt sikkert anbefale det og besøge det en anden gang. Maden kom hurtigt og var flot anrettet. Betjeningen var rigtig sød og smilende😊
Greatsushi Horsens
Super lækkert sushi, kæmpe udvalg af forskellige retter, som smager fantastisk. Maden kom hurtig, meget smilende og sød betjening. Ikke sidste gang vi spiser her.
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Kæmpe anbefaling herfra! Horsens afdeling.
Altid frisk og lækker sushi! Servicen er god og hurtig.
De har fået større og lækkert udvalg af sushi og varme retter.
Jeg har været der ofte og det er ikke sidste gang heller 🤞🏻
Har været på GS i Horsens to gange. Begge gange har maden været i top.
Betjeningen var rigtig god. Super sød og smilende.
Og så er der gratis kaffe.. 😄
Vi havde virkelig en dejlig oplevelse. Sushien var så dejlig frisk og smagte sindsygt godt. Personalet var søde og super service minded. En anbefalelsesværdig restaurant 👌
Great sushi Kalundborg, på trods af lidt ventetid indimellem på takeaway så laver de den bedste sushi, spiser der jævnligt og oplever altid god betjening
Er ikke den store sushi entusiast men blev lokket med på denne fordi jeg godt kan spise det og så den har fået gode anmeldelser. Jeg slutter mig til flokken og sad faktisk og sagde “uhm” flere gange under maden. Kommer igen.
Uden tvivl den bedste ad libitum sushi restaurant i Kbh og storkbh. De har så lækker og frisk sushi at ingen af de andre ad libitum eller running sushi kan følge med. Ifølge mig er great sushi på niveau med de dyre steder såsom sticks n sushi men til en pris som overhoved ikke nærmer sig. De har all you can eat for 208 kr i weekenden og endnu billigere i hverdage. Alt deres sushi er så lækkert og frisk og smager fantastisk.
Great Sushi is a dining establishment with locations in Ballerup, Greve, Horsens, and Kalundborg, specializing in a diverse selection of sushi and Japanese cuisine. The company offers customers an easy online ordering experience for takeaway meals, featuring options such as sushi ad libitum, all-you-can-eat deals, and fresh ingredients. Great Sushi caters to sushi enthusiasts looking for quality and convenience in their dining choices.
The target market for Great Sushi includes local residents in the aforementioned areas seeking quick and tasty meal solutions. With a commitment to providing an extensive menu that includes sushi, sticks, and wok dishes, the company aims to meet the culinary preferences and demands of its customers. Great Sushi is dedicated to delivering a satisfying dining experience, whether through their takeaway services or dine-in options.