Great service highly recommend.
Great service highly recommend.
Grocery Grab is a UK-based online platform designed to facilitate consumer reviews and feedback specifically for grocery retailers and products. The company provides a space where customers can share their experiences, rate products, and offer insights into their shopping journeys. This helps other consumers make informed purchasing decisions while enabling grocery businesses to understand customer preferences and improve their offerings. Targeting everyday shoppers and grocery enthusiasts, Grocery Grab aims to create a community-driven environment that promotes transparency and trust within the grocery sector. By allowing users to easily access and contribute reviews, the platform serves as a valuable resource for both consumers seeking quality products and retailers looking to enhance their services and product lines. Through its user-friendly interface, Grocery Grab enhances the overall shopping experience in the competitive grocery market.
Grocery Grab receives overwhelmingly positive feedback from its customers, with many praising the excellent and prompt service. Reviewers frequently highlight the efficiency of the delivery, noting that orders are often fulfilled within the hour and delivered exactly as requested.
The friendly attitude of the delivery staff also stands out, contributing to a pleasant overall experience. However, some consumers mention issues with delivery times, with a few reporting delays that detracted from their experience. Additionally, a couple of users express difficulty logging into the website and suggest that the product range could be improved. Despite these minor concerns, the majority of reviews reflect high satisfaction with Grocery Grab's service. Overall, the sentiment is very positive, with many customers eager to recommend the service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 15 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2020.
| Month | Average | Reviews |
|---|---|---|
| Apr 20 | 4.7 | 6 |
| May 20 | 5.0 | 5 |
| Jun 20 | 4.0 | 2 |
| Jul 20 | — | 0 |
| Aug 20 | 5.0 | 1 |
| Sep 20 | — | 0 |
| Oct 20 | — | 0 |
| Nov 20 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 15 most recent reviews.
“Great service highly recommend”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 50 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | — | 15 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Grocery Grab is #1 of 5 on overall rating in this group.
15 reviews of Grocery Grab. Filter by what matters to you.
Over a year ago
Efficient and quick a good service
Over a year ago
it was the delivery time that let you down this time, booked 5 to 6 and received 9 o'clock. otherwise very good and a useful service when you can't get to the shops. I shant be put off and will use it... See more
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Great service highly recommend.
Efficient and quick a good service
it was the delivery time that let you down this time, booked 5 to 6 and received 9 o'clock. otherwise very good and a useful service when you can't get to the shops. I shant be put off and will use it again. thank you
Excellent prompt service. Well done all.
Ordered and delivered within the hour Excellent service Tha is again grocery grab 👌👌
Excellent service and the website was easy to use will be using again Thank you
Products came quickly and exactly as ordered and the delivery man was extremely friendly as well! Overall, a great experience, will definitely be using again.
Excellent service, needed last minute supplies and was unable to go out. The food and household supplies arrived promptly and exactly as ordered. Thank you!
Great service with fantastic communication throughout. I will definitely be ordering again soon.
Fantastic service
I managed to get a few household essentials such as flour, fairy liquid, pasta. All arrived the next day with no items missing. Definitely recommend if you need a few last minute items!
Find it hard to log in
Saved us having to pop out for essentials Excellent service
The delivery driver was really friendly. They called me when when some of the items weren't available and offered alternatives. The product range needs improving but they said they are still pretty new. I would use them again!
Best service ever!
Grocery Grab is a UK-based online platform designed to facilitate consumer reviews and feedback specifically for grocery retailers and products. The company provides a space where customers can share their experiences, rate products, and offer insights into their shopping journeys. This helps other consumers make informed purchasing decisions while enabling grocery businesses to understand customer preferences and improve their offerings. Targeting everyday shoppers and grocery enthusiasts, Grocery Grab aims to create a community-driven environment that promotes transparency and trust within the grocery sector. By allowing users to easily access and contribute reviews, the platform serves as a valuable resource for both consumers seeking quality products and retailers looking to enhance their services and product lines. Through its user-friendly interface, Grocery Grab enhances the overall shopping experience in the competitive grocery market.
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