Super
Alles Bestens, vielen Dank. Lg, Philipp

GroupSumi is a comprehensive review platform that provides consumers with insights into various businesses across multiple countries in Europe. Catering to shoppers from nations such as Belgium, Germany, Spain, and Sweden, the platform allows users to read and write reviews about their experiences with different companies, helping them make informed purchasing decisions. The company targets a diverse audience that includes everyday consumers seeking reliable feedback on products and services, as well as businesses looking to enhance their reputation through customer engagement. By facilitating open dialogues between consumers and businesses, GroupSumi aims to foster transparency and trust in the online shopping experience. The platform is accessible through various country-specific domains, ensuring localized content for its users.
GROUPSUMI receives predominantly positive feedback, with many customers praising the quick delivery times and the quality of the products. Reviewers frequently mention that their orders arrive promptly and are well-packaged, highlighting the efficiency of the service.
However, there are notable complaints regarding customer service and order fulfillment. Some consumers report issues with missing items and lack of communication, particularly when trying to resolve delivery problems. A few customers express frustration over delayed shipments and inadequate responses to their inquiries. Despite these concerns, the overall sentiment remains positive, with many appreciating the competitive pricing and professionalism of the company. Overall, GROUPSUMI is viewed favorably, though improvements in customer service could enhance the experience further.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.7 | 38 |
| Sep 24 | 4.7 | 46 |
| Oct 24 | 4.5 | 48 |
| Nov 24 | 4.6 | 52 |
| Dec 24 | 4.6 | 63 |
| Jan 25 | 4.7 | 35 |
| Feb 25 | 4.8 | 54 |
| Mar 25 | 4.6 | 54 |
| Apr 25 | 4.6 | 66 |
| May 25 | 4.6 | 78 |
| Jun 25 | 4.3 | 74 |
| Jul 25 | 3.6 | 33 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Alles bestens , sofort Versand , Preise top, Service gut”
“Customer service says I have to wait till it’s shipped, reject the package at the door, and let them send it back”
500 reviews of GROUPSUMI. Filter by what matters to you.
Alles Bestens, vielen Dank. Lg, Philipp
produit livré assez rapidement, Produite conforme à la description Pour une 1 ère expérience tout sais bien déroulé
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Normaal schrijf ik geen reviews, eerst was ik weigerachtig vanwege de lage prijzen tegenover België. Dan toch op basis van andere reviews aantal airco’s aangekocht. Van het eerste moment tot levering nog geen week later werd ik continu op de hoogte gehouden. Belde een transporteur netjes voor levering. Goederen waren goed ingepakt, geen schade. Ik zag dat ze meerdere artikelen hadden en bezoek de site zeker nog eens.
Rapide et bon rapport qualité prix
Alles in Ordnung, Lieferung dauert etwas länger.
Alles Super gerne wieder
Sehr schnell geliefert und der Preis ist wirklich super. Gerne wieder.
Fue un servicio rápido y profesional con un buen precio, en otros sitios salía mucho más caro.
Alles super, etwas später ausgeliefert als angegeben, aber per E-Mail wurden Anfragen beantwortet, die Klimageräte wurden einwandfrei ausgeliefert. Der Preis war unschlagbar. Es gab eine Sendungsverfolgung, DB-Schenker meldete sich wegen der Auslieferung. Alles super!!
Bon produit. Livraison rapide.
Ich war erst ein wenig skeptisch, ob das klappt aus Spanien. Ich habe mich deshalb entschieden ca. 50 € extra für Paypal zu bezahlen, falls etwas schief läuft. Aber es hat alles wunderbar und reibungslos geklappt. Ich bin sehr zufrieden.
Defekt cirkulation pumpe som grundfos gerne vil bytte men groupsumi vil hjælp med returnering.
Snelle levering en goed verpakt op pallet
No passado dia 18/06/2025, quarta-feira, recebi uma chamada telefónica de uma colaboradora da shenker com a informação que tinha uma encomenda para mim. O objetivo do contato foi combinar uma data de entrega. Visto que o dia seguinte, quinta-feira, era feriado, ficou então agendada para sexta-feira dia 20/06/2025 com a condição de me ligarem 1h antes da entrega! Pois nada disto aconteceu, na sexta-feira mais ao fim do dia, dada a ausência da entrega, tentei entrar em contato com a shenker, facto que me tomou aproximadamente 1h para ser atendido após várias tentativas. Consegui ser atendido e recebi a informação que a minha encomenda não tinha saido com a justificação " o camião estava cheio "....Deixei clara a minha insatisfação e foi-me apresentada nova data de entrega, desta feita dia 23/06/2025, segunda-feira. Ora no dia 23/06, tentando perceber se tudo estava conforme combinado, voltei a tentar entrar em contato com a shenker, novamente passado +/- 40m e várias tentativas fui atendido. Fui informado que a encomenda voltou a não sair com a justificação " o camião estava cheio "......estava explicito o enorme mau profissionalismo desta.....depois de uma conversa com o colaborador, sem conseguir esconder o meu descontentamento, ficou novamente marcado para dia 24/06/2025. No dia de hoje, novamente depois de uma espera +/- 45m para ser atendido, voltaram a informar que a encomenda não tinha saido........ficaram de me retribuir a chamada e nada até então........ Friso que este serviço de entrega me custou 47,37+IVA, de um produto com 70kg que pelos vistos é demasiado grande para a capacidade dos transportes que a empresa possui Não aconselho este serviço por natural falta de compromisso, assiduidade, informação, resumindo, falta de profissionalismo! Note que continuo sem o produto que comprei e sem apoio nenhum.....
Betstellt am 03.06.25 bis dato noch nichts angekommen angegebene Lieferzeit war zwischen 07.06.25- 11.06.25 aktive Meldung über Verspätung gleich null. Am Anfang wurden Emails beantwortet jetzt nicht mehr... Stand jetzt bin ich sehr enttäuscht. Warte noch ab ansonsten trete ich vom Kauf zurück
Arico besteld en deze was keuring binnen paar dag op locatie.
GroupSumi is a comprehensive review platform that provides consumers with insights into various businesses across multiple countries in Europe. Catering to shoppers from nations such as Belgium, Germany, Spain, and Sweden, the platform allows users to read and write reviews about their experiences with different companies, helping them make informed purchasing decisions. The company targets a diverse audience that includes everyday consumers seeking reliable feedback on products and services, as well as businesses looking to enhance their reputation through customer engagement. By facilitating open dialogues between consumers and businesses, GroupSumi aims to foster transparency and trust in the online shopping experience. The platform is accessible through various country-specific domains, ensuring localized content for its users.
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