Grubby is a UK-based company specializing in vegan meal delivery, offering a variety of plant-based food plans to cater to diverse dietary preferences. The company provides chef-prepped meal kits and ready meals, ensuring that customers have access to nutritious and delicious options. With over 30 weekly menu choices, Grubby aims to simplify the process of incorporating more plant-based meals into everyday life, making it a suitable solution for busy individuals and families seeking healthier eating habits. Targeting health-conscious consumers and those looking to adopt a plant-based lifestyle, Grubby's offerings include pre-portioned ingredients for meal kits and ready-to-eat meals that can be prepared in minutes. By focusing on quality ingredients and flavor, Grubby appeals to a growing demographic interested in sustainable and convenient meal solutions, while also supporting British produce and suppliers in its operations.
Grubby receives high praise for its delicious and innovative recipes, with many reviewers highlighting the ease of preparation and the quality of ingredients. Customers appreciate the variety of meals, including plant-based options, which cater to diverse dietary needs.
The service is often described as helpful and responsive, with several users noting positive experiences with customer support. However, some consumers express concerns about the freshness of certain ingredients, such as receiving rotten produce, and the requirement to select meals several days in advance, which can be inconvenient. Despite these issues, the overall sentiment remains largely positive, with many people enjoying their Grubby experience and recommending it to others.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.8 | 9 |
| Oct 24 | 4.7 | 43 |
| Nov 24 | 4.4 | 20 |
| Dec 24 | 5.0 | 8 |
| Jan 25 | 4.5 | 25 |
| Feb 25 | 4.7 | 31 |
| Mar 25 | 4.8 | 25 |
| Apr 25 | 3.9 | 16 |
| May 25 | 4.2 | 19 |
| Jun 25 | 4.8 | 34 |
| Jul 25 | 4.7 | 12 |
| Aug 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“easy to follow recipes with all the ingredients there”
“They randomly changed my delivery from Monday to Thursday which I only noticed because they'd taken 2 lots of money f...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | −1% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: Grubby is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.3).
500 reviews of Grubby. Filter by what matters to you.
I received a meal kit for two meals. A few of the ingredients weren't very fresh, so I had to throw them away. Wouldn't recommend, especially given how expensive it is!! Avoid if you don't want to feel cheated.
Veg were rotting and tins were dented ! Really disappointed
Grubby does not tell new customers which courier they use. It's DPD and for my first ever order today DPD failed to deliver (as they usually do with next day service) claiming there was an unexpected incident. I contacted Grubby and was told I'd have a full refund. I just checked my account and no refund. I have cancelled my subscription as I don't do business with firms who rely on DPD Next Day anymore.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Box delivered to the wrong address and after that good luck with the costumer service. Awful and not professional at all.
Very poor, I would not recommend. Did a trial and wasn't impressed as there were several out of date, unusable ingredients and I didn't like the meals. Got charged full price for a second box, which I didn't want, and had no way of cancelling, I had no registration confirmation to access an account so had to register to cancel. Very confusing set up, seems purposely so to catch you out.
Unhappy that I was sent and charged for an order I did not request. I received a phone call from a number I did not have saved in my phone. I answered it in case it was urgent or related to my children. It was Grubby offering a discount code. I agreed for it to be put on my account for me to review later (I was in a work meeting, so apologised for not being able to speak or discuss and explained I only answered in case it was urgent.). I was not told it would result in a delivery and me being charged. It was delivered whilst I was away with work - doubling the annoyance! What a waste. I have contacted them and heard nothing back. I have received this email now, asking for feedback: hence me leaving the feedback here.
I liked the concept of a plant based only recipe service and that they have a charitable element. I have used them a few times over the last year and been reasonably happy but with a few niggles from some of the recipes, delivery, quality of produce, missing information on use by dates. I decided to give them another go recently but unfortunately after my latest experience I have decided to avoid them for good as they charge you and send you meals without your authorisation. A few weeks back I orderdd a box for 28th oct but put a pause on the delivery for 4th Nov as I thought I probably wouldn't want a recipe box that week. I logged in about a week before the 4th just to see what was on the menu, as nothing interested me then I made no changes. I then received an email on 1st November telling me that I was getting a box delivered on 4th November! How can they do this? I did nit click on anything to reactive my subscription and I did not select meals and check out, so I am at a complete loss as to how they can do this. As far as I am concerned they have stolen my money and I will be taking this further. I contacted Grubby on 1st November as soon as I saw the email but so far have not had a very helpful response. I would avoid this company to ensure you don't get scammed in a similar way! I don't know why they can't be like other recipe services and have the option to just order for the weeks you want and to also not charge you unless you actively ask for a subscription to be reactived or check out an order. It's appalling what they have done.
Have been with grubby for 8 weeks. Delivery of 3 meal kits twice a month. First 2 deliveries I had absolutely no problem with. 3rd delivery was out of the time frame given & delivered to a neighbour which were not the delivery instructions I had given & therefore I didn’t receive my box until the following afternoon when my neighbour contacted me. Hence the box had been un-refrigerated for at least 24hours. I sent an email (website states that emails are typically answered within 24hrs) 3 weeks on & i’m still awaiting an email. The phone line is constantly engaged….must be off the hook as now trying for 2 weeks due to my other issue! & always engaged. My 2nd issue on my 4th delivery last week was a meal kit not being included in the box. Again I have emailed a few times this time so that they would be noticed asking for either another replacement meal or a refund-still no communication since 18th October, now 22nd October & tried phoning…still continually engaged & not one email…..I’m so very disappointed. Having read other reviews it seems only negative reviews receive replies on this forum & are uncontactable otherwise!!!!!
Meals missing from the box and delivery appalling . Grubby recently changed from dpd to yodel. Since this change my orders have been late arriving today hours later meaning we had no food for our tea. We had to make a trip to a supermarket and pick up food due to relying on this. When the box finally arrived, there are 2 meals missing and due to the amount of time the food has been left in the box, the ice has melted and left the food bags sodden. Terrible service if I’m honest. This is the 2nd time we have had this with yodel. We have a Monday delivery , 5 meals which see us through the week. Now not working out financially as still having to purchase another meal now for Monday from the supermarket. Not a 5 minute trip for us and quite frankly after waiting all day for a food delivery to arrive and having to just make the decision to head out , I won’t be ordering from grubby again. I have now closed my account. Now I have to venture out again to the supermarket because we are meals short. Shame these companies will try and cut costs and corners with cheap companies. Pay peanuts….
Grubby used to be good, then chaged their courier. Now they no longer offer Nationwide delivery. A prime example of a company chasing profits before customers. Very disappointed
I really like your service/recipes/quality of produce but I find it really aggravating that you cannot select dietary requirements for the automatic selection of recipes. The reason I use your service is that I do not have time to plan my meals and am too occupied to do the meal selection (if you send email reminders then I miss them). I am gluten intolerant so it is annoying to have gluten based recipes arrive when I have forgotten to select. I feel it would be a very simple amendment to allow nut/gluten based recipes to be omitted from the pre selection so they customers so not have food arrived that they cannot eat. Please consider these changes as it would make a 1 stars review into 5 stars as I really struggle to eat fresh foods in a week without Grubby but am a bit frustrated with having to buy alternatives because there is not an option to state the foods I can't eat.
Cancelled subscription after 2 deliveries. Recipes are ok. A bit “beige”. What killed it for me was their website UX and the service I got. Website is unresponsive with no push notices. No confirmation of actions taken, like skipping or even ordering the recipes. Defensive - and unapologetic - when brought this to their attention so will spend my money somewhere where I am but more valued.
Do not bother signing up. Cancelled and Grubby still took unauthorised payment. Whilst I appreciate Grubby is a start up, issue with no reminder or cancellation notifications (but yes to payment receipts) at time of issue. Grubby refusing to prove that it was a technical error on their end (for example proof the email was sent) and refuse to take responsibility. Full price the box works out at around £6/£6.50 for a meal. The overall cost of ingredients per meal is around £1.50 and hence a horrendous markup.
I don’t see the point of this. I expected everything will be ready to just be cooked together, but they sent whole and even unwashed ingredients. So why don’t I just find a recipe off any website and order what I need from an online grocery at half the price?
They don't monitor accounts, so when you cancel all within the time allotted they still deliver. Completely ignoring you.
Absolutely not, I am sadly writing this This is really hard for me to write this as I had so high hopes, I am currently with Gousto and super happy but I thought surely a dedicated vegan recipe box is even better. SO I decided to try the promotional box. The 1st recipe OMG I had to throw away the other portion, the risotto had so much thyme it was unedible it was like chewing dried herbs. Ok one recipe down, is ok let's do the next one. Orzzo, with tomato and a very strong coconut milk? why coconut milk with italian food? you use oatly, this was so hard to eat too! :( I immediately went and cancel my next box...and they offered me a deal! So I thought lets try a second box just to be sure. The katsu curry... too thick and SO SPICY (and I lived in mexico) it was unedible. The chilli sin carne....followed the instructions and the jackfruit NEVER cooked, unedible too. I worked on a restaurant for years and been on Gousto boxes for 9 months so I know what I am doing. I got 8 recipes in total 3 were unedible, 1 was eww and the rest were meh, maybe one was good. Sorry it pains me to write this because I want to support vegan businesses but, you need to hire better recipe creators, because yes vegans will buy anything that says vegan but they can get tired too. Not to mention my 1st box was a day late.
Unbelievable rip off. I can't believe I was duped into buying this... and at less than 50% off, and I'm still annoyed that I spent £4.08 on a couple of cheap & bruised vegetables, a sachet of chilli paste, black beans and wraps. Full price would have been £9.95 at Tesco! What a total con. These guys must be laughing... I honestly have zero clue how you have any good reviews - they must have more money than taste buds.
Grubby is a UK-based company specializing in vegan meal delivery, offering a variety of plant-based food plans to cater to diverse dietary preferences. The company provides chef-prepped meal kits and ready meals, ensuring that customers have access to nutritious and delicious options. With over 30 weekly menu choices, Grubby aims to simplify the process of incorporating more plant-based meals into everyday life, making it a suitable solution for busy individuals and families seeking healthier eating habits. Targeting health-conscious consumers and those looking to adopt a plant-based lifestyle, Grubby's offerings include pre-portioned ingredients for meal kits and ready-to-eat meals that can be prepared in minutes. By focusing on quality ingredients and flavor, Grubby appeals to a growing demographic interested in sustainable and convenient meal solutions, while also supporting British produce and suppliers in its operations.
This profile hasn't been claimed by the business owner.
