GUTS Tickets is a ticketing platform that aims to provide a transparent and honest ticket purchasing experience. The company focuses on offering a user-friendly interface for consumers seeking tickets to various events, including concerts, sports, and festivals. By prioritizing transparency in ticket pricing and availability, GUTS Tickets seeks to build trust among its users. Targeting event attendees and organizers, GUTS Tickets allows customers to easily browse, purchase, and manage their tickets online. The platform is designed to facilitate a smooth ticketing process while ensuring that customers are informed about their options. With its commitment to honest ticketing practices, GUTS Tickets aims to enhance the overall experience of buying and attending live events.
GUTS Tickets receives a mixed reception from consumers, with a notable number of complaints regarding their ticket refund process and resale system. Many reviewers express frustration over delayed refunds for canceled events, with some stating they have yet to receive their money back weeks after promised timelines.
The inability to set competitive prices when reselling tickets also garners criticism, as customers feel trapped with their purchases. However, some users appreciate the fairness in ticket resale pricing, noting that tickets are sold at the same price they were bought. Despite a few positive experiences, the overwhelming sentiment reflects dissatisfaction with customer service and the ticketing process. Overall, GUTS Tickets struggles to meet customer expectations, particularly in handling refunds and resale options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 104 | 100% | -0.5 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.5 | 2 |
| Oct 24 | 1.0 | 6 |
| Nov 24 | 1.2 | 11 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.5 | 8 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 2 |
| May 25 | 2.0 | 3 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 2 |
| Aug 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 104 most recent reviews.
“Guts Tickets is een feitelijk een criminele organisatie: je koopt tickets en als je wat koopt dan ben je daar wetteli...”
“Schimmige organisatie die het onmogelijk voor de klant maakt om indien nodig zijn kaart te verkopen”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 67 out of 100 | 2.8 out of 5 (fair) | 2.3 out of 5 (poor) | +5% | 104 |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.9 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: GUTS Tickets is #3 of 5 on overall rating in this group.
104 reviews of GUTS Tickets. Filter by what matters to you.
Tickets die worden doorverkocht, gaan voor dezelfde prijs weg. Dit is wel zo eerlijk! Alleen een beetje jammer dat de prijzen niet iets goedkoper kunnen als je je ticket wil doorverkopen, om het aantrekkelijker te maken voor de koper.
Prima geregeld maar jammer dat je niet vooraf de stoelen kan selecteren.
Fijne avond Vd valk arrangement Top concert
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 39% are 1–2★.
Goede manier om tickets te kopen en goede informatie verstrekt. Fijne dienstverlening!
Geen tickets uit te printen of je mail
GUTS Tickets is a ticketing platform that aims to provide a transparent and honest ticket purchasing experience. The company focuses on offering a user-friendly interface for consumers seeking tickets to various events, including concerts, sports, and festivals. By prioritizing transparency in ticket pricing and availability, GUTS Tickets seeks to build trust among its users. Targeting event attendees and organizers, GUTS Tickets allows customers to easily browse, purchase, and manage their tickets online. The platform is designed to facilitate a smooth ticketing process while ensuring that customers are informed about their options. With its commitment to honest ticketing practices, GUTS Tickets aims to enhance the overall experience of buying and attending live events.
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