
Hayball Motorcycles, operating under the brand Hayball Cyclesport, has been a prominent bike shop in Salisbury since 1925. The company specializes in a wide range of bicycles, accessories, and parts, stocking top brands such as Cannondale, Marin, Cube, Orbea, Orro, Frog, Wisper, and Endura. With an extensive showroom housing up to 700 bikes, Hayball caters to cycling enthusiasts of all levels, from casual riders to serious athletes. In addition to retail offerings, the company provides comprehensive bike servicing, ranging from quick repairs to full overhauls. Hayball also features a convenient collection and delivery service for bike servicing, making it easier for customers to access their services without the hassle of transportation. With a commitment to quality and customer satisfaction, Hayball Motorcycles continues to support the cycling community in Salisbury and beyond.
Hayball Motorcycles receives high praise for its friendly and knowledgeable staff, with many reviewers highlighting the excellent customer service they experience. Customers appreciate the helpfulness of the team, noting that they provide straightforward assistance and quality service during bike maintenance and MOTs.
However, a notable portion of reviews expresses dissatisfaction, with some labeling the customer service as "terrible" and advising against purchasing used bikes from the dealership. Despite these criticisms, the overwhelming sentiment remains positive, with many recommending Hayball for its outstanding service and care. Overall, while there are some concerns regarding customer experiences, the majority of feedback reflects a strong satisfaction with the staff and service quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 22 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 1 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | 5.0 | 1 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
“Booked my bike in for a service and…”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 22 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 25 |
Bottom line: Hayball Motorcycles is #4 of 5 on overall rating in this group. On service, ONE Sports Warehouse scores higher (5.0 vs 4.6).
22 reviews of Hayball Motorcycles. Filter by what matters to you.
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Hayball Motorcycles, operating under the brand Hayball Cyclesport, has been a prominent bike shop in Salisbury since 1925. The company specializes in a wide range of bicycles, accessories, and parts, stocking top brands such as Cannondale, Marin, Cube, Orbea, Orro, Frog, Wisper, and Endura. With an extensive showroom housing up to 700 bikes, Hayball caters to cycling enthusiasts of all levels, from casual riders to serious athletes. In addition to retail offerings, the company provides comprehensive bike servicing, ranging from quick repairs to full overhauls. Hayball also features a convenient collection and delivery service for bike servicing, making it easier for customers to access their services without the hassle of transportation. With a commitment to quality and customer satisfaction, Hayball Motorcycles continues to support the cycling community in Salisbury and beyond.
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