
Hibiki-an is a specialized retailer of genuine Japanese green tea, offering a wide selection of premium teas sourced directly from their farm in Uji, Kyoto, Japan. The company focuses on providing high-quality products, including varieties such as Gyokuro, Sencha, and Matcha, as well as organic options. Additionally, Hibiki-an supplies tea accessories and related products, catering to both individual consumers and wholesale clients. Targeting tea enthusiasts and health-conscious consumers worldwide, Hibiki-an emphasizes the cultural significance and health benefits associated with Japanese green tea. By shipping their products globally, the company aims to share the authentic flavors and traditions of Japanese tea, while also educating customers on the various ways to enjoy tea and its historical context.
Japanese Green Tea Hibiki-an receives high praise for its exceptional tea quality and customer service, with many long-term customers expressing satisfaction with their products. Reviewers highlight the amazing taste of the tea, particularly the Gyokuro and Matcha varieties, and appreciate the fast shipping, often receiving their orders in under five days.
The teaware is also noted for its excellence, making it a popular choice among tea enthusiasts. However, some customers report negative experiences, including issues with order fulfillment and disputes, leading to frustration over lost funds. Despite these complaints, the majority of feedback remains overwhelmingly positive, showcasing Hibiki-an as a reliable source for high-quality Japanese tea. Overall, the sentiment leans strongly towards a positive experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 14 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 14 most recent reviews.
“Their products and especially their Matchas are of high quality both in color (Vibrant green) and taste (Rich/bold/sw...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.3 out of 5 (good) | 4.2 out of 5 (good) | — | 14 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: Japanese Green Tea Hibiki-an is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
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Hibiki-an is a specialized retailer of genuine Japanese green tea, offering a wide selection of premium teas sourced directly from their farm in Uji, Kyoto, Japan. The company focuses on providing high-quality products, including varieties such as Gyokuro, Sencha, and Matcha, as well as organic options. Additionally, Hibiki-an supplies tea accessories and related products, catering to both individual consumers and wholesale clients. Targeting tea enthusiasts and health-conscious consumers worldwide, Hibiki-an emphasizes the cultural significance and health benefits associated with Japanese green tea. By shipping their products globally, the company aims to share the authentic flavors and traditions of Japanese tea, while also educating customers on the various ways to enjoy tea and its historical context.
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