Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Low volume · weighted down	4.6	9	100%		● Not enough data

4.6 / 5 overall

9 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Nov 2024.

Last 3 months: 5.0
12-month avg: 5.0
All-time: 4.6
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Trend	Reviews
HM Car SalesThis company	4.6 out of 5 (good)	67 out of 100	4.3 out of 5 (good)	—	9
Etsy	1.3 out of 5 (poor)	100 out of 100	1.2 out of 5 (poor)	—	1,000
Michaels Stores	2.9 out of 5 (fair)	100 out of 100	2.5 out of 5 (poor)	+4%	1,000
Red Run	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	+2%	397
BARCA Stores	2.6 out of 5 (poor)	100 out of 100	2.2 out of 5 (poor)	+12%	368

Bottom line: HM Car Sales is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.3).

Darryl

1 review

Nov 29, 2024

Featured

Third car I've bought from Richard at…

Third car I've bought from Richard at H&M, very relaxed, no pressure, happy new purchase, would recommend.

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James Batley

1 review

Jul 22, 2024

Featured

Great experience

Great experience. Customer service has been second to none with minor problems found with the car rectified swiftly. Recommended car dealer.

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Bradley Sargent

1 review

Jul 11, 2024

Featured

Excellent dealer

Excellent dealer. Mae-lie was superb, very easy to deal with and knowledgeable. Nothing was too much for them, couldn’t recommend them any higher!

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Stephen

1 review

Dec 30, 2023

Featured

5 Star service

5 Star service. Shopped around beforehand and these guys stood out. No pressure sales & answered any questions I had. Car was spotless on the test drive and even more so on collection. Also carried out an oil change. Recommend these guys.

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Somerset

1 review

Nov 11, 2023

Very very helpful pleasant friendly…

Very very helpful pleasant friendly staff,not in the least pushy but there to help with any questions made buying my car a pleasure, an easy transaction will be keeping an eye on their website i would recommend this garage to any one who's looking to buy a car of any make or budget ty

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customer

1 review

Jan 22, 2023

Took my boyfriend down to buy his first…

Took my boyfriend down to buy his first car after he had passed his test. There were lots of options on the forecourt and we chose an Astra. We took it for a test drive and it was in immaculate decision. Once he had decided to purchase it we swiftly completed the paperwork and took it home! Have had no problems and absolutely cannot fault. Will definitely we using again!

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Abi Gidley

1 review

May 10, 2021

Incredible!!!

This was the best car sales place I have ever visited! I wanted to buy my first car and straight away I knew I wanted to buy from here - incredible range of cars, very reasonable prices and great staff! Since buying my car, I noticed a very very minor issue which they fixed for me straight away. I am very very happy with the service and friendliness of the staff. Love my car! Thank you so much!

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Alan Harness

1 review

Feb 10, 2021

We won't be troubling these guys again with our business.

Visited HM Car Sales with a view to buying a Corsa yesterday. As requested the car is on the forecourt open, no docs no keys, no one about. Looked over the car, looks fine we'll have it - but want the engine started and a drive too. That's where it all went wrong! Rung them, they won't come out the office to see us, we cant view any documentation (until after we've bought the car!) we cant have the keys (until after we've bought the car!) we cant test drive it.... but they'll "Send us a video of the engine running." Really? Their excuse, they cant come out as "that'd be deemed helping us which is against the law (current covid regs)" Forget it, I'll send them a video of us walking away. Who buys a second hand car untested without seeing service hx etc? Well not us. Blame Covid if you want but we drove to another dealer and purchased a car the same afternoon - after test driving it, seeing the documentation and sorting a deal out. HM Car Sales.... make it hard for yourselves eh? Why not?

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Emilia1987

1 review

Aug 21, 2017

Great service and quality vehicles

Purchased a car from HM Car Sales; the process was professional and friendly from start to finish. Cars are fairly priced and was given a reasonable amount for mine as part-ex. Aftercare is second to none and team were able to resolve my queries quickly.

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Month	Average	Reviews
Dec 23	5.0	1
Jan 24	—	0
Feb 24	—	0
Mar 24	—	0
Apr 24	—	0
May 24	—	0
Jun 24	—	0
Jul 24	5.0	2
Aug 24	—	0
Sep 24	—	0
Oct 24	—	0
Nov 24	5.0	1

HM Car Sales reviews & trust report

HM Car Sales has a positive customer experience.

Best for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 8 positive reviews

How it compares

Reviews