A Higher Level Review is a process offered by the Department of Veterans Affairs that allows veterans to request a senior reviewer examine their disability claim decision. The review timeline typically ranges from 4 to 5 months, though processing times may vary based on case complexity and current workload. This service provides veterans with an avenue to have their claims reconsidered without submitting new evidence.
Consumers generally find the higher level review service to be effective, though many express frustration with the lengthy timelines. While some reviewers commend the thoroughness and expertise of the staff, noting that the attention to detail significantly impacted their case outcomes, others report disappointment with the actual duration of the process, which often exceeds initial estimates of 6-8 months.
Several customers mention waiting periods of 7 to 11 months, leading to feelings of uncertainty and a lack of timely updates. Despite these delays, many still appreciate the quality of the final decisions, with some cases resolved favorably in as little as 4 months. Overall, while the service delivers solid results, the extended timelines and communication issues detract from the experience for many.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Government Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of How Long Does A Higher Level Review Take. Filter by what matters to you.
The review itself was handled well and I'm happy with the outcome. However, getting updates on the status was difficult and I often felt left in the dark. The process took 7 months total, which was within their estimated range but felt longer due to poor communication.
After 10 months of waiting, I received a partially favorable decision. Some aspects of my case were addressed well, but others seemed rushed or overlooked. The process works but could be more consistent in quality.
The process worked as advertised but nothing exceptional. Took about 9 months and the outcome was mixed - some issues were resolved while others weren't. Fair process but don't expect miracles.
Quick answers to the questions people ask most.
A Higher Level Review usually takes 4-5 months from the date VA receives your request. This timeframe can vary depending on the complexity of your case and current processing volumes.
A Higher Level Review is one of three decision review options available when you disagree with a VA decision on your claim. It involves a senior reviewer taking a new look at your case with the same evidence.
No, you cannot submit new evidence during a Higher Level Review process. The senior reviewer will only consider the evidence that was already in your file when the original decision was made.
You can request a Higher Level Review by filing VA Form 20-0996 within one year of your decision date. You can submit this form online, by mail, or in person at a VA regional office.
If your Higher Level Review results in an unfavorable decision, you can file a Supplemental Claim with new evidence or appeal to the Board of Veterans' Appeals. You have one year from the Higher Level Review decision date to take action.
Yes, you can request an informal conference with the senior reviewer as part of your Higher Level Review. This optional phone call allows you to identify errors in the original decision and explain why you disagree.
If you're currently receiving benefits, they will generally continue at the same rate during the review process. Any changes to your benefits will depend on the outcome of the Higher Level Review.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You can check the status of your Higher Level Review online through VA.gov, by calling the VA at 1-800-827-1000, or by contacting your local VA regional office. You'll receive a written decision once the review is complete.
Yes, you must request a Higher Level Review within one year of the date on your VA decision letter. Missing this deadline means you cannot use this review option for that particular decision.
A Higher Level Review is a process offered by the Department of Veterans Affairs that allows veterans to request a senior reviewer examine their disability claim decision. The review timeline typically ranges from 4 to 5 months, though processing times may vary based on case complexity and current workload. This service provides veterans with an avenue to have their claims reconsidered without submitting new evidence.
