Decent, but Could Improve
Overall, my experience was good. The website is user-friendly, but I did encounter some glitches when trying to compare plans. If they could fix those bugs, it would be much easier to navigate.

Insubuy is a business that specializes in providing insurance solutions for travelers, expatriates, and international students. They offer a range of products including travel medical insurance, visitor health insurance, and other related services to help individuals meet their insurance needs while abroad. Insubuy aims to simplify the process of finding and purchasing insurance coverage for various travel-related situations.
Insubuy receives a mix of feedback from customers, highlighting both strengths and areas for improvement. Many reviewers appreciate the wide range of coverage options available, noting that the plans are generally affordable and meet various needs.
The user-friendly website and exceptional customer service are frequently praised, with several consumers reporting positive experiences during the insurance selection process. However, communication issues arise as a common complaint, with some customers finding it frustrating to follow up on inquiries. Additionally, the claims process is cited as a significant pain point, with delays leading to disappointment for some users. While the overall experience is good, there are clear opportunities for Insubuy to enhance communication and streamline claims handling.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 60 |
12 reviews of Insubuy. Filter by what matters to you.
Overall, my experience was good. The website is user-friendly, but I did encounter some glitches when trying to compare plans. If they could fix those bugs, it would be much easier to navigate.
The range of options was a bit overwhelming at first, and I struggled to understand the differences between plans. Once I called customer service, they clarified everything for me.
Insubuy provided me with good service and decent options. I had a few hiccups while trying to make changes to my policy, but their customer service was quick to assist.
Quick answers to the questions people ask most.
Insubuy offers a variety of insurance products including travel medical insurance, visitor health insurance, and expatriate health insurance. These services are designed to cater to the needs of travelers and expatriates.
You can purchase insurance directly through the Insubuy website by comparing different plans and selecting the one that best fits your needs. The process is straightforward and can be completed online.
Insubuy's customer service is available Monday through Friday from 9 AM to 7 PM EST. They also offer support via email and live chat during these hours.
You can contact Insubuy via their customer service phone number, email, or through the live chat feature on their website. All contact details are listed in the 'Contact Us' section of the website.
Insubuy's cancellation policy varies depending on the specific insurance plan purchased. Generally, you can cancel your plan and request a refund within a certain period after purchasing, subject to terms and conditions.
Insubuy's coverage for pre-existing conditions varies by plan. Some plans may offer limited coverage, while others may exclude it entirely, so it’s important to review the details of each policy.
Yes, you can extend your insurance coverage by purchasing additional days directly through the Insubuy website. Be sure to do this before your current coverage expires.
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If you need to file a claim, you should follow the instructions provided in your insurance policy documentation. Typically, you will need to complete a claim form and submit any necessary supporting documents.
Yes, some of Insubuy's insurance plans may have age limits or may impose different terms based on age. It is recommended to check the specific eligibility criteria for each plan.
Yes, you can purchase insurance for another individual, such as a family member or friend, through Insubuy. You will need to provide their personal information during the application process.
Insubuy is a business that specializes in providing insurance solutions for travelers, expatriates, and international students. They offer a range of products including travel medical insurance, visitor health insurance, and other related services to help individuals meet their insurance needs while abroad. Insubuy aims to simplify the process of finding and purchasing insurance coverage for various travel-related situations.