Excellent Service
Excellent service. Efficient and reliable service with great work ethic and high quality of work
IT Repair Solutions is a computer repair service based in Horsham, specializing in a wide range of IT repair solutions. The company provides professional repair services for various electronic devices, including laptops, desktops, gaming consoles, tablets, and iPads. With a focus on delivering fast and reliable service, IT Repair Solutions aims to meet the needs of both individual consumers and businesses seeking efficient technology support. Targeting local residents and businesses in Horsham, the company prides itself on offering affordable repair options tailored to the specific requirements of its customers. IT Repair Solutions is committed to helping clients restore their devices to optimal functionality, ensuring they receive dependable support for their technology needs.
IT Repair Solutions receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and quick turnaround times. Customers highlight the professionalism and communication skills of the staff, noting that repairs are completed efficiently and at reasonable prices.
Many express satisfaction with the quality of repairs, particularly for laptops and desktops, and emphasize their willingness to recommend the company to others. However, there is a notable complaint regarding a specific incident where a laptop screen was damaged, leading to disappointment for one customer. Despite this isolated issue, the overall sentiment remains highly favorable, with most consumers expressing gratitude for the reliable and effective service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 39 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 3.5 | 2 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 2 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 39 most recent reviews.
“Definitely a five star service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 39 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: IT Repair Solutions is #1 of 5 on overall rating in this group.
39 reviews of IT Repair Solutions. Filter by what matters to you.
Excellent service. Efficient and reliable service with great work ethic and high quality of work
I needed a security check on my very old, slow computer, thinking I should perhaps replace it. I telephoned, and within the hour, delivered it to be checked and upgraded. It was completed by the following day, and Feri was really sympathetic, and helped me to sort out various problems. Excellent news for me, and would certainly return for further work if necessary.
Feri was quick to respond to my query and then fixed the Apple mac laptop in 24 hrs! amazing service, easy to find and excellent price.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I've been relying on IT Repair Solutions for nearly five years to handle all of my family's computer needs, from fixing my children's devices to upgrading my own. Feri consistently provides exceptional, personalized service and demonstrates deep expertise in every interaction. I highly recommend IT Repair Solutions for anyone seeking reliable and knowledgeable support.
We had a couple of issues with our computer and this company sorted it within 20 hours, Honestly cannot recommend them enough, outstanding professional service, mixed with a genuine and down to earth guy. Again could not recommend enough! Thank you so much for your help.
The best IT service in Sussex and Surrey. Professional fast service asap, correct pricing, excellent job carried out every time with utmost kindness. Our family benefited their service of pc, laptops and mobile phones for the last 4 years. This service is a treasure.
Used IT Repair Solutions to repair 4 laptops for me, always been polite, reliable never let me down always done a good job and will definitely use again
This is a highly efficient company that responds promptly to requests for help. I would highly recommend them.
Very helpful and fast dispatch would definitely recommend and will use again
Very satisfied, quick response and reasonably priced.
I encountered issued with my NUC and was on the verge of purchasing a new machine. It was good fortune that a colleague recommended Feri, who was located not far from me. Feri was quick to diagnose the issue and provided next steps for resolution. I'm very glad a used Feri's expert services and will remain in touch for all future repairs. Highly recommended.
IT Repair Solutions is a computer repair service based in Horsham, specializing in a wide range of IT repair solutions. The company provides professional repair services for various electronic devices, including laptops, desktops, gaming consoles, tablets, and iPads. With a focus on delivering fast and reliable service, IT Repair Solutions aims to meet the needs of both individual consumers and businesses seeking efficient technology support. Targeting local residents and businesses in Horsham, the company prides itself on offering affordable repair options tailored to the specific requirements of its customers. IT Repair Solutions is committed to helping clients restore their devices to optimal functionality, ensuring they receive dependable support for their technology needs.
This profile hasn't been claimed by the business owner.