JAM ESTATE PLANNING SERVICES reviews & trust report
JAM Estate Planning Services, operating under the domain jameps.com, specializes in providing online estate planning solutions to individuals seeking to prepare their wills and Lasting Powers of Attorney (LPA). The company offers both remote and face-to-face consultations, making the process accessible and efficient, with the average completion time for a will taking less than 45 minutes. Their services are designed to cater to a broad audience, including families and individuals who want to ensure their wishes are legally documented.
The company provides competitively priced options for creating legally-binding wills and bespoke LPAs, allowing customers to manage their estate planning needs conveniently from home. By offering virtual consultations, JAM Estate Planning Services aims to simplify the often-complex process of estate management while ensuring affordability compared to traditional high street solicitors.
JAM ESTATE PLANNING SERVICES has a positive customer experience.
JAM Estate Planning Services consistently receives high praise from customers, with all reviews reflecting a perfect 5-star rating. Reviewers frequently commend Mark for his professionalism, thoroughness, and ability to make the often daunting process of will writing and estate planning both easy and enjoyable.
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Many appreciate his clear communication and prompt responses, noting that he takes the time to address all concerns and explain complex concepts in an understandable way. The service is described as efficient, with several clients highlighting the convenience of remote meetings via email and Zoom. Overall, consumers feel well-supported throughout the process, often expressing their intention to recommend JAM Estate Planning Services to others. The overwhelming sentiment is one of satisfaction and high recommendation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
55
100%
● Low
5.0 / 5 overall
=
55 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
5.0
2
Jun 24
5.0
1
Jul 24
5.0
1
Aug 24
5.0
3
Sep 24
5.0
4
Oct 24
5.0
2
Nov 24
5.0
1
Dec 24
—
0
Jan 25
5.0
2
Feb 25
5.0
2
Mar 25
—
0
Apr 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 55 most recent reviews.
Top praiseof 55 positive reviews
Easy to use44%
24 mentions
Customer service38%
21 mentions
Fast & efficient33%
18 mentions
Professionalism25%
14 mentions
“Will writing isn't the nicest thing to have to do but Mark really made the process easy”
On “Easy to use” · Apr 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Mark has recently arranged our Wills and Lasting powers of attorney and we have been very impressed from start to finish. Mark is professional, thorough and worked with us to ensure we had everything covered that we needed to give us peace of mind. I cannot recommend Mark enough.
Very helpful, talked me through everything so i really understood and took loads of things into account that i hadn't thought of. Will writing isn't the nicest thing to have to do but Mark really made the process easy!
Having been put in contact with Mark at Jam Estate Planning Services, he has been nothing but efficient and in constant communication with our will process. I could not recommend Mark highly enough.
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Mark was excellent and really helpful. There were things that I had not even considered which were really key to ensuring that my wishes would be met. Excellent service - highly recommended!
Mark has been of great service to my mum, myself and brothers. He has guided, explained and supported us at every stage of the way. He helped the family set up LPA’s for my mum and getting her will completed. This was some two years ago and at the sad departure of my mother, he has quickly and compassionately retrieved my mum’s will from storage and forwarded to us, this all being part of the service. I highly recommend Mark Eastwood and Jam Estate Planning Services. Thank you Mark.
Mark Eastwood from JAM Estate Planning was brilliant! His communication at all times was prompt and efficient and he produced our Wills and LPA's very speedily prior to Xmas so we could get them signed. He was available to answer all our silly questions and guide us through the process and the best way forward with excellent knowledge of his subject. His humour helped a dull process be enjoyable. I cannot recommend Mark highly enough, five stars is not enough and I would not hesitate to recommend him to friends and colleagues. Highly recommended!
Mark helped me arrange an LPA for my Mum who has recently been diagnosed with vascular dementia. Everything was very efficient and convenient for us, with the initial meeting being done over video call and the signing of the paperwork being done at Mums home. Mark was super friendly and sympathetic to the situation and made the process light-hearted which is just what we needed, thanks Mark.
Mark Eastwood from JAM Estate Planning was brilliant! He turned what could have been a dull and daunting task into something surprisingly enjoyable, even making us laugh. The process was easy and laid-back, with everything explained in clear, simple language. No fuss, no complications—just straightforward and efficient, exactly how I like it. Highly recommended!
Mark was extremely helpful arranging our wills at short notice.
We would highly recommend Jam estate planning services.
It was all completed through emails and Zoom,Mark was always quick to reply to our messages.
Thanks Mark
Mark did such a good job with our wills. We met up in person and he asked all the questions I expected, and lots I hadn't thought of. After that, there was a basic request for info, and then Mark took care of everything. Efficient service, delivered with friendly compassion.
Mark was very approachable, helpful & patient. He took the time to glean from us our specific requirements. We appreciated his patience in repeating the process which at the beginning we did not wholly understand. Mark was very flexible with timings & venues for meetings. He was very knowledgeable about estate planning & our specific wishes & requirements. When we asked him to construct a Letter of Wishes to accompany our wills he produced a document which was concise and to the point.
The process was completed efficiently without delay.
We can highly recommend Mark of JAM Estate Planning Services.
Mark is an expert in his field making it clear why you need a will in place. He clearly explained trusts and what happens when they are not in place. I can’t recommend Mark highly enough and a decent bloke too.
Mark was extremely helpful. Always clear and straightforward when giving advice, but also very friendly and made the process really simple.
Highly recommend.
Mark was very professional and friendly, explaining the different options to us regarding estate planning. He got all the paperwork to us within a couple of weeks and visited us at home to arrange a walkthrough and take signatures.
I would have no hesitation recommending Mark and JAM estate planning.
Having the opportunity to sit with Mark face to face and go through our requirements really helped. We now have a Will which perfectly reflects our wishes. I do not think this would have been such an easy process without Mark's guidance. Thank you!
Great Service from Mark Eastwood at JAM Estate Planning
Mark, who has just dealt with our LPAs, came highly recommended by a long-time friend who is a solicitor. We were extremely impressed by the quality of the service he offers. First, the fact that he makes house calls is a real bonus. Added to that, he is super friendly and super efficient, making what is a potentially complicated and time-consuming business simple and trouble-free. In addition, his rates are very competitive. We wouldn't hesitate to recommend him to anyone.
Mark has recently arranged our wills and LPA's.
Having known each other in a professional capacity for some time, it was a pleasure use JAM's services for our own requirements.
I would highly recommend Mark and JAM for your Estate Planning Services.
Mark came recommended by a friend who had recently used his services and had been impressed – as were we. He was extremely professional, explaining everything and answering our questions, our interaction was conducted via email and then an online meeting via Teams, at a time convenient to us. All our arrangements were sorted out in a quick, efficient and friendly manner, we certainly have no hesitation in recommending Mark and JAM Estate Planning. 5 Stars! Thank you! Sharon & Chris
Mark makes the job of writing your wills and LPAs simple and hassle-free. It's one of those jobs that you put off and always ends up on the bottom of your to do list, please don't put it off any longer, contact Mark at Jam Estate planning and he can take care of your personal preferences so that in the event of something happening you know that your loved ones will be taken care of and that your wishes will be carried out. Thanks Mark.
Mark was very supportive in guiding a family member through the process of updating their will following the death of their partner. Can’t fault Mark’s guidance and patience throughout. Thank you.
JAM Estate Planning Services, operating under the domain jameps.com, specializes in providing online estate planning solutions to individuals seeking to prepare their wills and Lasting Powers of Attorney (LPA). The company offers both remote and face-to-face consultations, making the process accessible and efficient, with the average completion time for a will taking less than 45 minutes. Their services are designed to cater to a broad audience, including families and individuals who want to ensure their wishes are legally documented.
The company provides competitively priced options for creating legally-binding wills and bespoke LPAs, allowing customers to manage their estate planning needs conveniently from home. By offering virtual consultations, JAM Estate Planning Services aims to simplify the often-complex process of estate management while ensuring affordability compared to traditional high street solicitors.