Jogo Digital is a leading online retailer specializing in digital video games for various gaming platforms, including PS4, PS5, Xbox, and PC. Established in 2014, the company offers a diverse catalog of over 3,500 games, ensuring that customers have access to some of the latest and most popular titles in the gaming industry. Jogo Digital is recognized for its competitive pricing and efficient service, providing automatic digital delivery of games within minutes of purchase. The target market for Jogo Digital primarily includes avid gamers seeking a reliable source for purchasing digital games at affordable prices. Customers can take advantage of ongoing promotions and discounts, enhancing their gaming experience while saving money. With a focus on user-friendly shopping and a vast selection of products, Jogo Digital caters to the growing demand for digital gaming solutions.
Jogo Digital receives overwhelmingly negative feedback from consumers, with many labeling it a scam. Reviewers express frustration over the nature of the purchases, stating that what is sold are not actual games but rather access to accounts, which leads to a lack of ownership.
Complaints about delivery issues are common, with several customers noting that promised quick delivery times were not met, and some never received their access details at all. While one reviewer mentions a past purchase that went smoothly, this is overshadowed by numerous reports of lost access and inadequate customer support. Additionally, customers criticize the site's lack of transparency regarding the different game versions offered. Overall, the sentiment is predominantly negative, with many advising others against making purchases from Jogo Digital.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.4 | 10 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 2.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 10 most recent reviews.
“scam, site fraudulento”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 1.4 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | — | 10 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | −1% | 1,000 |
Bottom line: Jogo Digital is #5 of 5 on overall rating in this group. On website & app, Mazuma Mobile scores higher (4.3 vs 1.8).
10 reviews of Jogo Digital. Filter by what matters to you.
Dentro do site existem duas versões dos jogos, a low cost e a premium, pelo que na versão low cost dizem que vamos entrar e jogar pela conta de outra pessoa. Na versão premium dizem que podemos jogar na nossa conta, no entanto nesta versão é também necessário entrar através de outra conta, só que o jogo é partilhado para as outras contas da ps5. Ou seja nunca se compra o jogo realmente.
Descobri o site através de algumas pesquisas com o objetivo de comprar jogos com preços mais baratos, deparei-me com o site e achei muito bem desenhado, bem programado e sem erros. Uns dias depois, comprei o FC 24 da EA (plataforma PS5), no valor de 53,99€ com o método de pagamento MBWay. Tinha visto alguns comentários (maioritariamente positivos) na secção de críticas do jogo. No entanto na página do jogo, o site não explica bem como é que é o fornecimento de dados do jogo, se é uma conta ou uma chave para inserir dentro da loja... Existe uma secção "Como funciona" dentro do site, porém para algum clandestino que entre no site e compre logo o jogo, só saberá o que fazer quando efetuar a compra do jogo e aguardar os dados no e-mail... Continuando... assim que comprei o jogo, recebi de imediato a fatura e um aviso para aguardar a chegada dos dados num outro e-mail. Demorou cerca de 5 a 6 horas a chegar os dados. Assim que o e-mail chegou, mandaram um URL onde precisaria de entrar e confirmar a minha identidade com o número de telefone. De seguida fui redirecionado para uma págine onde os dados fornecidos e os passos de como ativar a conta para finalmente poder jogar se mostravam. Segui os passos a olho até que no momento de iniciar sessão na conta, os dados encontravam-se inválidos... Não consegui de maneira alguma aceder à conta... Repeti o login umas 15 vezes para ter a certeza que não estava a errar nenhum caractere. Desisti quando me apercebi finalmente que o problema era os dados fornecidos que encontravam-se errados, fiquei chateado com a situação e contactei o "Suporte" de imediato. Infelizmente no momento que relato a minha experiência, ainda aguardo o suporte da empresa pois esta só está ativa nos dias úteis. Atualizarei a minha "experiência" assim que receber o suporte...
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Jogo Digital is a leading online retailer specializing in digital video games for various gaming platforms, including PS4, PS5, Xbox, and PC. Established in 2014, the company offers a diverse catalog of over 3,500 games, ensuring that customers have access to some of the latest and most popular titles in the gaming industry. Jogo Digital is recognized for its competitive pricing and efficient service, providing automatic digital delivery of games within minutes of purchase. The target market for Jogo Digital primarily includes avid gamers seeking a reliable source for purchasing digital games at affordable prices. Customers can take advantage of ongoing promotions and discounts, enhancing their gaming experience while saving money. With a focus on user-friendly shopping and a vast selection of products, Jogo Digital caters to the growing demand for digital gaming solutions.
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