Just Wills & Legal Services reviews & trust report
Just Wills & Legal Services is a business services company that appears to specialize in will preparation and related legal documentation services. The company likely offers assistance with estate planning documents, wills, and other legal services for individuals and families. They may provide consultations and document preparation to help clients with their legal and estate planning needs.
Just Wills & Legal Services has a positive customer experience.
Just Wills & Legal Services receives overwhelmingly positive feedback from customers, highlighting the exceptional service provided by their staff. Reviewers frequently commend the professionalism and knowledge of representatives like Nick and Richard, who are noted for their clear communication and willingness to assist with complex matters such as wills and lasting power of attorney.
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Many customers express satisfaction with the ease of the process and the personal touch offered during home visits. However, a few reviews mention issues related to the company itself, suggesting that there may be occasional delays or miscommunications. Despite these minor complaints, the overall sentiment remains highly favorable, with most consumers recommending the service for its efficiency and supportive staff.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
208
100%
-0.1
● Low
4.8 / 5 overall
=
208 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
4.9▼ 0.1
12-month avg
5.0
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
5.0
10
Aug 24
5.0
3
Sep 24
4.8
6
Oct 24
5.0
3
Nov 24
5.0
3
Dec 24
5.0
5
Jan 25
5.0
2
Feb 25
5.0
3
Mar 25
5.0
1
Apr 25
4.9
11
May 25
5.0
3
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 208 most recent reviews.
Top praiseof 198 positive reviews
Customer service52%
102 mentions
Professionalism32%
64 mentions
Helpful support29%
57 mentions
Easy to use18%
35 mentions
“Fantastic service and support completing 2 wills and 4 LPA's”
On “Customer service” · Jun 9, 2025
Top complaintsof 8 negative reviews
Customer service25%
2 mentions
Charges25%
2 mentions
“Zero customer empathy or care from their office”
On “Customer service” · Mar 11, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Fantastic service and support completing 2 wills and 4 LPA's. Nic explained everything very clearly, and was always available for a home visit or a phone call. Highly recommended.
Very happy with the service received from Yulia Newport. She was professional, super efficient, knowledgable and caring when obtaining all the information she needed to be able to provide the services... See more
Our will writer, Richard Green, provided us with an excellent level of service. He is based in Hereford and was always on call and prompt to our enquiries. He talked us through the process of writing... See more
Nicoli Bev was absolutely brilliant professional knowledgeable from the moment we met to the moment we signed the final documents . Couldn’t recommend the company and service enough
What services does Just Wills & Legal Services offer?
Just Wills & Legal Services specializes in estate planning services including will preparation, trust creation, power of attorney documents, and probate assistance. We also provide general legal consultation services for personal and business matters.
How much does it cost to have a will prepared?
Will preparation costs vary depending on the complexity of your estate and specific requirements. We offer free initial consultations to discuss your needs and provide transparent pricing before any work begins.
What are your business hours?
Our office hours are Monday through Friday, 9:00 AM to 5:00 PM. We also offer evening and weekend appointments by special arrangement to accommodate your schedule.
How long does it take to prepare a will?
Simple wills can typically be completed within 1-2 weeks after your initial consultation. More complex estates may take 2-4 weeks depending on the specific requirements and documentation needed.
All 9 questions →Show fewer questions
Do I need to bring anything to my first appointment?
Please bring a list of your assets, beneficiary information, and any existing legal documents you may have. We'll provide a detailed checklist when you schedule your consultation to ensure you're fully prepared.
Can you help with probate proceedings?
Yes, we provide comprehensive probate assistance including court filings, asset inventory, and guidance through the entire probate process. Our team can help executors fulfill their duties efficiently and in compliance with state laws.
How do I schedule a consultation?
You can schedule a consultation by calling our office, visiting our website, or stopping by during business hours. We offer both in-person and virtual consultations to meet your preferences.
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Fantastic service and support completing 2 wills and 4 LPA's. Nic explained everything very clearly, and was always available for a home visit or a phone call. Highly recommended.
Very happy with the service received from Yulia Newport. She was professional, super efficient, knowledgable and caring when obtaining all the information she needed to be able to provide the services we required. The services were very competitively priced especially as it included two house visits. Highly recommend and have recommended their services to family and friends.
Our will writer, Richard Green, provided us with an excellent level of service. He is based in Hereford and was always on call and prompt to our enquiries. He talked us through the process of writing our wills and gave solid advice throughout. I have recommended him to my friends. Very well done!
Nicoli Bev was absolutely brilliant professional knowledgeable from the moment we met to the moment we signed the final documents . Couldn’t recommend the company and service enough
Simple and easy to do. My representative was on time for his appointment and was very knowledgeable. I felt a quick trust was established and all the information was provided and details actioned.
The follow up and paperwork etc arrived as stated.
Richard Green from the Hereford Branch was outstanding in Professional, Friendly advice and support, also very patient with us during the process. Thanks very much Richard, a real credit to the company.
We have used Just Wills for many years. We have dealt with Richard Green who has always been totally professional, he has an exemplary polite manner and takes a personal and genuine interest in the welfare of the family. Everything is sorted super quick and we are always kept fully informed. I cannot fault this service. Very highly recommended.
I have used Nick's services twice now. First time to make a Will & Lasting Power of Attorney for my late mother. And Nick has just done the same for myself.
Nicks a really lovely chap, doesn't talk in loads of jargon and explains everything. I'm also happy to say he will offer the best options for you even if it's a lest expensive choice.
Would highly recommended him without any hesitation.
Really happy with the service received from Nick Bevilacqua. Friendly knowledgeable person with great people skills.
He explained all the options, Offered good advise and talked me through everything. Felt really looked after. Thank you
A job that we all put off, I decided to get this one out of the way.
Dealt with Natalie who paid me a house visit,
explained the details of my Will and Power of Attorney in a concise and simplistic manner (which we all welcome).
Found her to be very experienced and knowledgeable of different issues and family situations in a comfortable manner.
Richard was very thorough, patient and understanding in helping us with our wills and POAs. He gave us some very valid information and advice and has knowledge and contacts for special needs cases within the family.
It was great to be able to sit and work through in the comfort of our own home. A brilliant and very friendly service!
We recently updated our wills and arranged Power of Attorney through Just Wills & Legal Services. Hannah and Nick were professional, knowledgeable, and approachable throughout the process, explaining everything clearly. The service was efficient, and it put our minds at ease knowing everything is sorted for the future. Highly recommend!
Thank you sincerely to Nick from Jwals. Mum was taken very poorly in hospital and wanted an emergency Will. Nick visited her the next day in hospital and was so very patient, caring and professional and talked her through all of the process. Mum was very insistent to do her Will face to face and so pleased Nick could come to her. The Will was fully signed and completed in days and I’m pleased to say Mum is now recovering well too.
Fantastic service from start to finish
I highly recommend Nick at Just Wills Legal Services. Nick was very professional, helpful, approachable, friendly and very informative. He explained everything in detail and very clearly. He was happy to answer all questions.
We have used Just Wills for many years now and have always found them extremely efficient and professional. Richard Green has been particularly helpful and knowledgable with his advice on some very complicated situations. Highly recommended.
Finally decided to get my Will prepared and thanks to Nick Bevilacqua this was an extremely straight forward and stress free experience. Nick was highly knowledgeable and made the whole process smooth and easy to understand. Would highly recommend, thanks again Nick
Yes, we provide business legal services including contract review, business formation documents, and general legal consultation. Our team can assist with various business legal matters beyond estate planning.
What happens if I need to update my will in the future?
We offer will amendment services and can help you create codicils or prepare entirely new wills as your circumstances change. Many clients return for updates after major life events like marriage, divorce, or the birth of children.
About Just Wills & Legal Services
Just Wills & Legal Services is a business services company that appears to specialize in will preparation and related legal documentation services. The company likely offers assistance with estate planning documents, wills, and other legal services for individuals and families. They may provide consultations and document preparation to help clients with their legal and estate planning needs.