Wish to thank the team at KT insurance
Wish to thank the team at KT insurance. So helpful and they saved me a $187 a month. Thank you Geoff Doughty

KT Insurance is a dedicated provider of RV and campervan insurance in Australia, specializing in comprehensive coverage tailored to the unique needs of the recreational vehicle lifestyle. With over 30 years of experience, the company offers a range of insurance options, including policies for motorhomes, 5th wheelers, touring caravans, slide-on campers, and converted buses. The primary customers of KT Insurance include individuals and families who own recreational vehicles and seek reliable protection for their assets while traveling across Australia. By focusing on the specific requirements of RV owners, KT Insurance aims to deliver peace of mind and support for those embarking on their adventures on the open road.
KT Insurance receives overwhelmingly positive feedback, with many reviewers praising the helpful and friendly staff. Customers frequently highlight the ease of communication and the professional service they experience, noting that agents like Liesa and Jak Munce provide exceptional support.
Reviewers appreciate the competitive pricing and the straightforward process of setting up insurance, often mentioning significant savings. However, there are some concerns regarding service delays, particularly related to claims processing, as noted by a customer who faced issues with windscreen replacement due to limited staff availability. Despite this, the overall sentiment remains highly favorable, with most people expressing satisfaction with their experiences. Overall, KT Insurance is viewed positively for its customer service and ease of use.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.8 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“So helpful and they saved me a $187 a month”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
Bottom line: KT Insurance is #3 of 5 on overall rating in this group.
60 reviews of KT Insurance. Filter by what matters to you.
Over a year ago
Wish to thank the team at KT insurance. So helpful and they saved me a $187 a month. Thank you Geoff Doughty
Over a year ago
Great customer service. The consultant knew what we were talking about and was very helpful.
Over a year ago
On 26th May 2025 I wrote a review about my experience with KT Insurance ( not a good experience) I received a phone call in early June apologizing & promising to review my emails and phone calls & my... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Wish to thank the team at KT insurance. So helpful and they saved me a $187 a month. Thank you Geoff Doughty
Great customer service. The consultant knew what we were talking about and was very helpful.
I had the BEST experience with KT so far. After hours trying to get any help from other companies, I found them and Liesa, who helped me via phone was a 10/10. Friendly, helpful and so lovely. So glad I found them.
On 26th May 2025 I wrote a review about my experience with KT Insurance ( not a good experience) I received a phone call in early June apologizing & promising to review my emails and phone calls & my expenses that weren’t reimbursed. It’s now 15th August & still no progress. All I can say is that this is completely in line with the service I was complaining about.
AGENT JAK MUNCE extrememly nice n helpful , genuine 👍👍👌
Easy to communicate with and professional service.
Easy to talk to, reasonable price
KT made everything easy to understand with our insurance. explaning everything we should know about.
Very pleasant staff,happy to inform with out pressuring for a sale. Very competitive rates and no extra for monthly payments.
Your pricing is the best I have found and have been with you since 2013 with the same Motorhome.
We have only just taken out insurance with KT, but the service and ease of dealing with them has been excellent.
Very easy to set up and reasonably priced
When the shocking Qld roads put paid to the air-suspension on the front wheel of our motorhome, it started a nightmare scenario where every kilometre thereafter was a bone-jarring, teeth-rattling torture. Then finding a repairer became an additional nightmare. But through it all, dealing with the team at KT was a breeze. No hassles with the claim, even when we had to pull it away from a Brisbane repairer and drive it the 1600-odd k’s home and find another repairer. (Not the fault of the mechanic - the supplier sent the wrong part). Thanks folks. Its a pleasure dealing with you.
Had a windscreen needing replacement. When I got through there was only a skeleton staff on as the claim team didn’t work weekends and the roadside assist didn’t deal with windscreens. Assistant tried to help but there wasn’t anyone for her to speak to for help. Had to call again on Monday and got told we could get it fixed anywhere and they would cover the cost which was great. They made an error on the initial payment and I had to call again and eventually resend the invoices. Had to call again as I heard nothing and final payment happened 4 days later. Call waiting is at least 20 to 30 minutes and no records seemed to be available from previous conversations. Main issue was the minimal help over the weekend.
Early in the year we had to make a claim. The staff were very polite & understanding. The process has been no problem & the lady handling our claim was exceptional. We now have our Van back & hopefully Australian Motor homes will be quick to complete this claim.
Very happy with my insurance and discussions about options and inclusions and follow-up but disappointed that I had to chase up to get a copy of my insurance after I had paid.
KT Insurance is a dedicated provider of RV and campervan insurance in Australia, specializing in comprehensive coverage tailored to the unique needs of the recreational vehicle lifestyle. With over 30 years of experience, the company offers a range of insurance options, including policies for motorhomes, 5th wheelers, touring caravans, slide-on campers, and converted buses. The primary customers of KT Insurance include individuals and families who own recreational vehicles and seek reliable protection for their assets while traveling across Australia. By focusing on the specific requirements of RV owners, KT Insurance aims to deliver peace of mind and support for those embarking on their adventures on the open road.
This profile hasn't been claimed by the business owner.