Lambretta Clothing is an online retailer specializing in fashionable apparel and accessories. Based in the UK, the company offers a diverse range of products, including jackets, shirts, and seasonal items suitable for various occasions. With a focus on quality and style, Lambretta Clothing caters to fashion-conscious consumers looking for contemporary designs that reflect a modern lifestyle.
The company is committed to providing a seamless shopping experience, featuring convenient options such as a wishlist functionality, same-day dispatch for orders placed before 2 PM, and free delivery on orders over £70 within the UK. Lambretta Clothing aims to meet the needs of a wide demographic, appealing to both men and women who appreciate stylish clothing at competitive prices. Customers can explore the latest collections and promotions directly on their website, www.lambrettaclothing.co.uk.
Lambretta Clothing has a poor customer experience.
Lambretta Clothing receives a mixed reception from customers, with many expressing dissatisfaction primarily due to sizing issues and poor customer service. While some reviewers praise the quality of the products and commend the fast delivery, stating that items arrived in excellent condition, a significant number report frustrations with inaccurate sizing, describing items as fitting much smaller than expected.
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Complaints about the returns process are common, with customers unhappy about having to pay for postage on returns and facing challenges in obtaining exchanges. Additionally, several reviewers highlight a lack of responsiveness from customer service, citing difficulties in communication when issues arise.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.2
11
100%
● Low
2.2 / 5 overall
=
11 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.0▲ 2.0
12-month avg
2.0
All-time
2.2
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
1.0
1
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
1.0
1
May 25
—
0
Jun 25
—
0
Jul 25
—
0
Aug 25
3.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
Top praiseof 3 positive reviews
Quality67%
2 mentions
Customer service67%
2 mentions
Delivery67%
2 mentions
“Bought a short sleeved paisley shirt, quality is excellent, the fit is excellent and the service was excellent”
On “Quality” · Aug 15, 2025
Top complaintsof 7 negative reviews
Customer service43%
3 mentions
Refund43%
3 mentions
Returns29%
2 mentions
Payment issues29%
2 mentions
“70
The returns process isn’t straightforward especially as the extended returns was for items bought after the 25th N...”
On “Customer service” · Dec 31, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
Chinese sizes & nothing like the labels claim! Bought 3XL tee & it wasn't even an XL! Skin tight & no give, needed help to peel it off me! Returns procedure is you pay for the postage!
(I know, I prin... See more
I ordered a polo shirt for my husband as a Christmas gift on 19th November 24. As the sizing is not accurate, the shirt was too short and we needed to size up. In the meantime my husband made his own... See more
i bought 2 jackets in different colours in 4 xl . they came up like. slim fitting. i have trojan track jacket 4 xl , its loose fitting. i had lam jackets in 3 xl they were tight fitting. i expected t... See more
Lambretta Clothing has a mix of reviews, with an overall rating reflecting both positive and negative customer experiences. With numerous verified reviews, potential customers can assess the legitimacy based on real user feedback.
Is Lambretta Clothing a scam?
While there are concerns about sizing and customer service, the majority of reviews are verified and not indicative of a scam. Customers have reported both satisfactory and unsatisfactory experiences, which highlights the importance of careful selection and sizing.
What types of products does Lambretta Clothing offer?
Lambretta Clothing specializes in a variety of fashion items including shirts, jackets, and accessories. Customers have commented on the quality and fit of the clothing, although sizing may vary significantly.
What payment methods does Lambretta Clothing accept?
Lambretta Clothing accepts various payment methods, including credit and debit cards. Customers should check the website for specific payment options available at checkout.
All 5 questions →Show fewer questions
What is Lambretta Clothing's return policy?
Lambretta Clothing has a return policy, but many customers have reported issues with exchanges and refunds, particularly regarding sizing discrepancies. It's advisable to review their policy carefully before purchasing.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Chinese sizes & nothing like the labels claim! Bought 3XL tee & it wasn't even an XL! Skin tight & no give, needed help to peel it off me! Returns procedure is you pay for the postage!
(I know, I print tees!)
I ordered a polo shirt for my husband as a Christmas gift on 19th November 24. As the sizing is not accurate, the shirt was too short and we needed to size up. In the meantime my husband made his own order with the same issue both shirts too small. We both paid postage to receive the items, we have to pay our own postage on two returns and have also been charged postage for two lots of replacements. Total postage cost £31.70
The returns process isn’t straightforward especially as the extended returns was for items bought after the 25th November so I had to email customer service to get confirmation that I would be able to return.
You cannot return online purchases to a store either.
There is no contact telephone number to call, so all in all a terrible experience, customer service appalling. An expensive purchase too, I will never order anything again from this company.
i bought 2 jackets in different colours in 4 xl . they came up like. slim fitting. i have trojan track jacket 4 xl , its loose fitting. i had lam jackets in 3 xl they were tight fitting. i expected them to be better fit than 3 xl. they look nice though, and i always shop with lambretta.
Disgusting customer service I ordered a pair of trainers for a present they arrived the box is ripped battered torn a complete mess, I had to contact them twice before I got the response of well there’s nothing we can do it’s the couriers!!! How about send me a flat pack box that’s all I want I don’t want a refund range the number several times no one answers won’t buy again from them real shame my other half and brother love their stuff
I contacted Lambretta to change my order by email as I had ordered the incorrect size. The order was changed before dispatch with efficiency
The delivery was made the next day. I am really happy with quality of the garments. A great tribute to my youth a total Mod spirit.
Thanks very much Lambretta for a seamless experience.
needed an exchange for larger size, due to extra large being more like a medium, harrington jacket, instead received refund and ive lost out by 10 quid in postage charges. tried to communicate with company but no joy, shop elsewhere
Where do I start. DPD lost my Lambretta Clothing parcel, no answer from Lambretta customer service telephone (you can't even leave a message) nor a response to my email. So, I post on Lambretta FB page which gets deleted & FB DMs seemingly ignored. I did speak to DPD (who lost the parcel) but they can't (won't) contact Lambretta. Shocking. Worst online shopping experience I have had in a very, very long time. I guess I'm going to have to contact my bank to get a refund & take my business elsewhere. 😡
Absolutely disgusting company send out items that don't fit. And smell of damp unbelievable. When check on Google maps of adresse it's a bungalow. Obviously a sweat shop. This company is one hell of a scam !!!!!!!!!!Bewarned
Bought a short sleeved paisley shirt, quality is excellent, the fit is excellent and the service was excellent.
Ordered about 3pm on the Thursday it came at 1.30pm the next day.
Fantastic.
Lambretta Clothing is an online retailer specializing in fashionable apparel and accessories. Based in the UK, the company offers a diverse range of products, including jackets, shirts, and seasonal items suitable for various occasions. With a focus on quality and style, Lambretta Clothing caters to fashion-conscious consumers looking for contemporary designs that reflect a modern lifestyle.
The company is committed to providing a seamless shopping experience, featuring convenient options such as a wishlist functionality, same-day dispatch for orders placed before 2 PM, and free delivery on orders over £70 within the UK. Lambretta Clothing aims to meet the needs of a wide demographic, appealing to both men and women who appreciate stylish clothing at competitive prices. Customers can explore the latest collections and promotions directly on their website, www.lambrettaclothing.co.uk.