Customer Service needs to be addressed
Customer Service needs to be addressed. Clearer on english speaking reps. Cold hard facts.

Leap Credit is an online financial service provider specializing in short-term installment loans designed to meet customers' immediate financial needs. The company offers a streamlined application process that allows individuals to apply for loans from anywhere with internet access. With a focus on efficiency, Leap Credit provides decisions within minutes, and approved funds can be deposited directly into customers' bank accounts, often within one business day. Targeting consumers seeking quick financial relief for unexpected expenses, Leap Credit prioritizes user security and convenience. Their online portal employs advanced security measures to protect personal information, while the Leap Credit mobile app enables customers to manage their loans, make payments, and check balances on the go. By offering accessible financial solutions, Leap Credit aims to bridge the gap for individuals in need of immediate cash flow assistance.
Leap Credit receives a mixed reception from consumers, with many expressing frustration over delayed funding and poor customer service. Numerous reviewers report significant delays in receiving their approved loans, with some waiting weeks only to face unexpected fees and interest charges.
Complaints about fraudulent accusations and unauthorized withdrawals further tarnish the company's reputation. However, there are positive remarks regarding the professionalism and helpfulness of some representatives, with a few customers appreciating the assistance they received during the application process. Despite these positive interactions, the overwhelming sentiment leans negative, primarily due to the issues surrounding loan processing and customer support. Overall, Leap Credit struggles to maintain a positive image amidst a sea of complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.6 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2022.
| Month | Average | Reviews |
|---|---|---|
| Jan 22 | 2.0 | 2 |
| Feb 22 | 1.0 | 1 |
| Mar 22 | 3.0 | 1 |
| Apr 22 | 5.0 | 1 |
| May 22 | 1.0 | 2 |
| Jun 22 | 3.0 | 2 |
| Jul 22 | 3.5 | 2 |
| Aug 22 | — | 0 |
| Sep 22 | — | 0 |
| Oct 22 | 1.5 | 2 |
| Nov 22 | 1.0 | 1 |
| Dec 22 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“The Leap Credit representatives were, knowledgeable, courteous and professional with the service they provided”
“I was approved but the money had not been transferred to my account 10 days later”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 2.6 out of 5 (poor) | 100 out of 100 | 2.8 out of 5 (fair) | — | 60 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 27 |
Bottom line: Leap Credit is #5 of 5 on overall rating in this group. On service, Oodle Car Finance scores higher (4.6 vs 2.8).
60 reviews of Leap Credit. Filter by what matters to you.
Customer Service needs to be addressed. Clearer on english speaking reps. Cold hard facts.
You charge way to much from the amount loan a person borrows from. You rob a person blind. Like for instance when I took out a 1000.00 loan I have to pay 5k back thats highway robery.
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Polarized pattern: few middle ratings. 37% of recent reviews are 4–5★ and 57% are 1–2★.
You guys help me.went i need.thanks.
Do yourself a favour and please don't get this loan. I had to pay over 1300 in f****ng interest and ended up worst off than before. Impossible to get ahold of customer service. Was waiting on their "upper management" to get in touch with me when they randomly stopped taking my last four payments (they had a payment schedule and once it ends, it ends and that's cool and all) but management never got back in touch with me. Instead, a couple weeks later they took the remaining balance IN FULL WITHOUT ANY WARNING WHATSOEVER. I would give zero stars for that, it was shady as fudge. They're lucky I had just gotten my income tax or I would have been screwed. Forget this place. Struggle and try to make things work instead, DO NOT go to this place for help. You'll end up in a worse place financially.
Good finances services
Leap Credit is an online financial service provider specializing in short-term installment loans designed to meet customers' immediate financial needs. The company offers a streamlined application process that allows individuals to apply for loans from anywhere with internet access. With a focus on efficiency, Leap Credit provides decisions within minutes, and approved funds can be deposited directly into customers' bank accounts, often within one business day. Targeting consumers seeking quick financial relief for unexpected expenses, Leap Credit prioritizes user security and convenience. Their online portal employs advanced security measures to protect personal information, while the Leap Credit mobile app enables customers to manage their loans, make payments, and check balances on the go. By offering accessible financial solutions, Leap Credit aims to bridge the gap for individuals in need of immediate cash flow assistance.
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