A Great Experience
Katie was a pleasure to deal with throughout the whole process. Vanessa and Manu made everything tick along and they all kept me updated. Everything went through exactly as expected. One very pleased client!
Libra LPA Services, operating under the domain librapartnership.co.uk, specializes in providing independent advocacy services across England and Wales. The company offers a range of services, including Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA), and Relevant Person’s Representative (RPR) services. These services are designed to assist individuals in understanding their rights, expressing their wishes, and participating in critical decisions regarding their care and support. The target customers of Libra LPA Services include individuals navigating health and social care systems, as well as professionals in the health and legal sectors who require advocacy support for their clients. The company aims to empower individuals by ensuring they have a voice in processes that affect their lives, thereby fostering greater understanding and participation in their care.
Reviewers consistently praise Libra LPA Services for their exceptional service and smooth processes. Customers highlight the professionalism and expertise of staff members like Katie, Vanessa, and Manu, who provide clear guidance and keep clients informed throughout complicated procedures.
Many express gratitude for the support and organization offered, noting that what could have been a challenging experience was made easy by the team's helpful and friendly approach. The clarity of communication and thorough understanding of client needs further enhance the positive experience. With no negative feedback present, it's clear that Libra LPA Services excels in delivering a great customer experience. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 5.0 | 6 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Aug 2024.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | 5.0 | 4 |
| Jul 24 | — | 0 |
| Aug 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
“Great support and organisation - would highly recommend their work”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 5.0 out of 5 (good) | 67 out of 100 | — | 6 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | +2% | 692 |
Bottom line: Libra LPA Services is #1 of 5 on overall rating in this group.
6 reviews of Libra LPA Services. Filter by what matters to you.
Over a year ago
Katie was a pleasure to deal with throughout the whole process. Vanessa and Manu made everything tick along and they all kept me updated. Everything went through exactly as expected. One very pleased... See more
Over a year ago
Representatives had a very clear and concise knowledge of the business and my requirements
Over a year ago
Great support and organisation - would highly recommend their work
Over a year ago
A very complicated process was made very easy with the professional ,helpful and friendly service and advice,nothing was ever to much trouble and was advised and steered through the process at all tim... See more
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Katie was a pleasure to deal with throughout the whole process. Vanessa and Manu made everything tick along and they all kept me updated. Everything went through exactly as expected. One very pleased client!
Representatives had a very clear and concise knowledge of the business and my requirements
Great support and organisation - would highly recommend their work
A very complicated process was made very easy with the professional ,helpful and friendly service and advice,nothing was ever to much trouble and was advised and steered through the process at all times,I would recommend Libra services without a doubt if you are thinking or about to start a power of attorney application
Smooth process from start to finish. Katie was knowledgeable and explained everything clearly to us. Without Libra we would have found it difficult to understand the process. The service was efficient and nothing was too much trouble. Excellent all round. Thank you to everyone.
Libra Partnership were incredibly professional and really helped us through the process, which would have been difficult to comprehend without their expertise. The process was smooth and we were kept informed at each stage. Would highly recommend.
Libra LPA Services, operating under the domain librapartnership.co.uk, specializes in providing independent advocacy services across England and Wales. The company offers a range of services, including Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA), and Relevant Person’s Representative (RPR) services. These services are designed to assist individuals in understanding their rights, expressing their wishes, and participating in critical decisions regarding their care and support. The target customers of Libra LPA Services include individuals navigating health and social care systems, as well as professionals in the health and legal sectors who require advocacy support for their clients. The company aims to empower individuals by ensuring they have a voice in processes that affect their lives, thereby fostering greater understanding and participation in their care.
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