Lightfoot Wines is a specialized wine retailer based in Wentworth, UK, offering a curated selection of wines perfect for various occasions, including festive celebrations. The company features an extensive range of red, white, rosé, and sparkling wines, all handpicked for their quality and unique character. Customers can shop online or visit the physical store to explore options tailored to their tastes and needs.
In addition to retail services, Lightfoot Wines provides expert advice from knowledgeable sommeliers, assisting customers with wine pairings and gift selections. The company also caters to the trade sector by supplying restaurants, bars, and local businesses with customized wine packages. With fast and secure delivery options available across South Yorkshire and a convenient click & collect service, Lightfoot Wines aims to enhance the wine purchasing experience for both individual consumers and commercial clients.
Lightfoot Wines has a positive customer experience.
Lightfoot Wines consistently impresses customers with their exceptional service and speedy delivery. Reviewers frequently highlight the fast, efficient, and friendly service, whether shopping in-store or online.
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Many express satisfaction with the quality of the wines, noting that they offer a delightful alternative to supermarket selections. The packaging is also praised for its excellence, ensuring that orders arrive in perfect condition. However, a couple of reviews mention minor issues with delivery related to the iconic seal on certain bottles, though these were quickly resolved by the attentive staff. Overall, consumers appreciate the knowledgeable and helpful team, making Lightfoot Wines a highly recommended choice for wine enthusiasts. The sentiment is overwhelmingly positive, reflecting a strong customer satisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
123
100%
● Low
5.0 / 5 overall
=
123 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2023.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 23
5.0
1
Mar 23
—
0
Apr 23
—
0
May 23
—
0
Jun 23
—
0
Jul 23
—
0
Aug 23
—
0
Sep 23
—
0
Oct 23
5.0
1
Nov 23
—
0
Dec 23
5.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 123 most recent reviews.
Top praiseof 121 positive reviews
Customer service70%
85 mentions
Delivery59%
71 mentions
Fast & efficient36%
43 mentions
Friendly staff15%
18 mentions
“Have just received the usual fast, efficient & friendly service, whether in-shop or online/delivery”
On “Customer service” · Dec 21, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
Have just received the usual fast, efficient & friendly service, whether in-shop or online/delivery.
Anyone wanting something non-standard or a bit less bland than the supermarkets or chain stores sel... See more
Minor hiccup with the original order but 100% customer service soon put that right!, the recommended XO Cognac is a lovely tipple!, the bonus gifts were gratefully accepted and much appreciated!, this... See more
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Have just received the usual fast, efficient & friendly service, whether in-shop or online/delivery.
Anyone wanting something non-standard or a bit less bland than the supermarkets or chain stores sell, just go here. Simple really.
Minor hiccup with the original order but 100% customer service soon put that right!, the recommended XO Cognac is a lovely tipple!, the bonus gifts were gratefully accepted and much appreciated!, this company will certainly be getting my custom in the future.
Absolutely fabulous service placed the order on Sunday night received it delivered to my doorstep on Tuesday morning. Lovely wine at a very reasonable price honestly you can't beat the wine choice or service.
I purchased an old bottling of Laphroaig original cask strength which arrived in good condition and as described. The delivery was quick too!
Thanks again!
I wanted to get some wine delivered for Christmas and remembered visiting this lovely wine shop some months ago when I was in South Yorkshire.
Phoned them Wednesday and wine was delivered Yesterday- great service and well worth a visit to the shop if you are ever near Wentworth.
Being a business owner myself I know the importance of solid and reliable customer service. There’s no doubt that Matt et al understand this too. Plus the wine is incredible too.
Lightfoot Wines is a specialized wine retailer based in Wentworth, UK, offering a curated selection of wines perfect for various occasions, including festive celebrations. The company features an extensive range of red, white, rosé, and sparkling wines, all handpicked for their quality and unique character. Customers can shop online or visit the physical store to explore options tailored to their tastes and needs.
In addition to retail services, Lightfoot Wines provides expert advice from knowledgeable sommeliers, assisting customers with wine pairings and gift selections. The company also caters to the trade sector by supplying restaurants, bars, and local businesses with customized wine packages. With fast and secure delivery options available across South Yorkshire and a convenient click & collect service, Lightfoot Wines aims to enhance the wine purchasing experience for both individual consumers and commercial clients.