Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	5.0	13	100%		● Low

5.0 / 5 overall

13 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jun 2024.

Last 3 months: 5.0
12-month avg: 5.0
All-time: 5.0
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Trend	Reviews
Luminary Insurance GroupThis company	5.0 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	13
Frontier Home Insurance	4.7 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	—	1,060
JustCover Travel Insurance	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	—	1,060
247 Home Rescue	4.8 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	—	1,060
Travel Insurance Saver	4.9 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	—	60

Bottom line: Luminary Insurance Group is #1 of 5 on overall rating in this group.

Burl Robinette

1 review

Jun 19, 2024

Featured

My mistake.

Wrong company. Was intended for Luminary Life.

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David Dutton

1 review

Jan 25, 2024

Featured

5 Stars isn’t enough!

We’ve been using lance for years! He’s professional, extremely knowledgeable and always there when you need him. Always an incredible experience and constantly saves us money with the best coverage that fits our needs. Couldn’t recommend him and his team enough! 5 stars isn’t enough!

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Shannon Loughlin

1 review

Dec 25, 2023

Featured

Lance provided a great service & was…

Lance provided a great service & was extremely informative. I highly recommend him! trust worthy and reliable!

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James S

1 review

Oct 15, 2023

Featured

What I love about them especially to…

What I love about them especially to Lance Gray is they're very accommodating, I love their customer service. So, if you're looking for an insurance company, I will highly recommend Luminary Insurance group, it's guaranteed, this company will take care of you.

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Carol Day

1 review

Sep 11, 2023

Lance made it easy and was pleasant

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customer

1 review

Aug 19, 2023

Wonderful great experience

Wonderful great experience , very professional & class A customer service. Thank you!

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Austin Williams

1 review

Aug 16, 2023

Lance with Luminary insurance group has…

Lance with Luminary insurance group has excellent customer service. He’s always quick to respond and will always find you the best rate to save you the most money. I highly recommend!

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Annabelle

1 review

Aug 16, 2023

Great service !

Great service ! Personalized , tailored to customers needs and different scenarios. Fast and accurate!☆☆☆☆☆

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customer

1 review

Aug 16, 2023

Great rates.

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customer

1 review

Aug 12, 2023

Luminary Insurance with Lance Gray is…

Luminary Insurance with Lance Gray is the best for several reasons. We have our home, auto and umbrella policy with them and have had them for several years now. . Lance is honest and reliable. He will give you straight answers, has multiple carriers so he can get you the best price. Best of all, he is responsive. You get calls returned and action taken promptly. Truly the best.

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David Avant

1 review

Aug 12, 2023

Been with Lance for several years now. I believe I was his first customer.

Been with Lance for several years now. He’s always finding better

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Morgan M

1 review

Aug 11, 2023

Unmatched Customer Service Experience!

Their customer service is truly exceptional. From the get-go, they demonstrated genuine care, guiding me through coverage options patiently and ensuring I had a clear understanding. They discovered and applied a discount I wasn't aware of during a policy review. This level of detail and customer care is unparalleled. Luminary Ins Group defines superior service in an industry where it's rare. They've not only provided top-notch coverage but also peace of mind. I wholeheartedly recommend them for an unmatched insurance experience.

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Ben Pirkle

1 review

Aug 11, 2023

Devin worked with me patiently to get a…

Devin worked with me patiently to get a policy for me that was within my budget.

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Month	Average	Reviews
Aug 23	5.0	8
Sep 23	5.0	1
Oct 23	5.0	1
Nov 23	—	0
Dec 23	5.0	1
Jan 24	5.0	1
Feb 24	—	0
Mar 24	—	0
Apr 24	—	0
May 24	—	0
Jun 24	5.0	1

Luminary Insurance Group reviews & trust report

Luminary Insurance Group has a positive customer experience.

Best for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 13 positive reviews

How it compares

Reviews