Everything was explained to my…
Everything was explained to my understanding. I felt very comfortable giving information and talking about what is going on. I'm very happy with this company and how they are so helpful.

Lunna Loans is a financial services company specializing in personal loans designed to simplify various financial needs for consumers. The company aims to help individuals consolidate high-interest debts, such as credit cards, into one manageable monthly payment. Lunna Loans provides a straightforward online application process, enabling customers to receive quick, free quotes without impacting their credit scores. Targeting a diverse customer base, Lunna Loans offers flexible payment options and fast online approvals, ensuring accessibility for those seeking personal financing solutions. With a focus on transparency, the company has no prepayment fees or hidden charges, making it a viable option for individuals looking to refinance existing loans or manage their personal finances more effectively.
Lunna Loans receives overwhelmingly positive feedback from customers, with many praising the quick and straightforward loan process. Reviewers highlight the exceptional service provided by staff members like David and Maryann, who go above and beyond to assist clients, ensuring a smooth experience without hidden fees or confusing terms.
The ease of navigating the website and the rapid approval times are frequently mentioned as significant advantages. However, a few critical reviews express dissatisfaction, particularly regarding miscommunication about loan offers and a push for debt consolidation that some found unwelcome. Despite these concerns, the majority of consumers report high satisfaction and recommend Lunna Loans for its efficient service and supportive staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.5 | 4 |
| Dec 24 | 5.0 | 11 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.2 | 5 |
| Mar 25 | 4.4 | 7 |
| Apr 25 | 4.3 | 3 |
| May 25 | 5.0 | 7 |
| Jun 25 | 4.2 | 5 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | 5.0 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I’ve recommended this service to friends because they made borrowing money so simple”
“If you mis-represent the initial letter, and waste my time, it will be one star all day”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | +1% | 60 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 27 |
Bottom line: Lunna Loans is #3 of 5 on overall rating in this group.
60 reviews of Lunna Loans. Filter by what matters to you.
Everything was explained to my understanding. I felt very comfortable giving information and talking about what is going on. I'm very happy with this company and how they are so helpful.
I worked with Maryann and she was outstanding and answer any questions I had. She was extremely nice to work with and I had my questions answered quickly. Would recommend this company to anyone.
The service agent was amazing. Walked me through the whole process made me feel good about the whole situation and made me feel at least like a normal human being.
I made one call and worked with Cesar who is extremely knowledgeable and has a good grasp on the debt management & consolidation process. He walked me through the dashboard, videos and I also had a welcome call with another representative from Beyond who was very helpful. I am now starting my new financial chapter and Beyond has provided me with everything I need to succeed.
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Amazing, very informative, friendly. The person i got ( David Lopez) he was very informative to me of all the details and made sure I understood everything more than once . Very very please with him knowledge and friendless and for not beating around the bush , much appreciated. Can't wait to deal with him more and get everything straightened back out.
The prompt and courteous customer service is frequently praised in reviews. Throughout their loan process, many customers enjoy the straightforward communication and feel well-supported!
Relations with Customers Wonderful. I truly appreciate you expediting my consolidation goals and facilitating a seamless application procedure.
Outstanding client support! They guaranteed a smooth application process and hastened my aspirations for consolidation.
Thank to Lunna Loans, I was able to obtain a very beneficial loan. They went into tremendous detail to answer all of my questions. When they spoke, they were cautious.
The prompt and courteous customer service is frequently praised in reviews. Many customers feel well-supported during the loan process and value the transparent communication! The prompt and courteous customer service is typically praised in reviews. Many customers feel well-supported during the loan process and value the transparent communication!
My advance was made possible via Lunna Loans, which was quite beneficial. They addressed all of my inquiries in great detail. They were careful in their speech.
Jason Pacios was very helpful, knowledgeable and explained everything in detail to make me feel so comfortable and confident to move forward with Lunna Loan. Coming from a customer service back round, Jason’s service was hands down impeccable. In my opinion, Jason is an asset to this company. I highly recommend! Thank you Jason!
Lunna Loans is a financial services company specializing in personal loans designed to simplify various financial needs for consumers. The company aims to help individuals consolidate high-interest debts, such as credit cards, into one manageable monthly payment. Lunna Loans provides a straightforward online application process, enabling customers to receive quick, free quotes without impacting their credit scores. Targeting a diverse customer base, Lunna Loans offers flexible payment options and fast online approvals, ensuring accessibility for those seeking personal financing solutions. With a focus on transparency, the company has no prepayment fees or hidden charges, making it a viable option for individuals looking to refinance existing loans or manage their personal finances more effectively.
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