Maxen Power is a trusted business energy supplier based in the UK, specializing in providing reliable and affordable energy solutions for commercial clients. The company focuses on simplifying the energy supply process, ensuring that businesses can meet their energy needs with ease and transparency. Maxen Power is dedicated to offering personalized support and expert guidance to help customers optimize their energy consumption and reduce costs. In addition to its commitment to reliable energy supply, Maxen Power is actively pursuing initiatives to advance renewable energy solutions, recognizing the importance of sustainability in today’s market. By prioritizing customer satisfaction and environmental responsibility, the company aims to become a leading choice for businesses seeking dependable energy services in the UK.
Maxen Power receives a generally positive reception from customers, with many praising the company's efficient service and helpful staff. Reviewers frequently highlight the professionalism and quick response times, noting that account managers are accommodating and effective in resolving issues.
For instance, several customers express satisfaction with the prompt handling of account changes and inquiries. However, there are significant concerns regarding the company's practices, with some consumers reporting troubling incidents, including unauthorized entries into properties and allegations of harassment related to contracts. Additionally, an investigation by Ofgem into the company's treatment of businesses raises further doubts. Overall, while many appreciate the service quality, the negative experiences shared by a minority cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great service good company”
“All door and bedroom left open, like gangs went into your house and walk out from your house plus charges £1000 to you”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.9 out of 5 (fair) | — | 60 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: Maxen Power is #5 of 5 on overall rating in this group. On value, Calor Gas Ireland scores higher (4.5 vs 2.9).
60 reviews of Maxen Power. Filter by what matters to you.
0 star . This company is like walking to a man made trap where they will make you enter without your consent no written contract no nothing their agent will ask for bank details lure you to cheap rates but infact they will charge you very higher rates than in the market. Please be aware of these frauds. Don’t fall for them. And one more thing same person will talk to you over the phone with different names . Soo scamming .
She was very helpful with my invoice enquiry and got it sorted very quickly
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Great service With madiha
Komal, helped me close our account.
I recently had the pleasure of being assisted by a customer care officer called SHUNI from the electricity provider, and she was outstanding. She listened patiently, communicated clearly, and handled my issue with professionalism and genuine concern. Her friendly attitude and quick problem-solving made the entire experience stress-free. It’s rare to encounter such dedicated service, and I truly appreciate her support.
Hi , I can’t thank Ella from Maxen power for his excellent customer service . He has been extremely helpful in regards switching over to them.Ive been dealing with she from the start to the end everything has been smoothly. I would definitely recommend Maxen power .
I really want to say that Syed Sameer Bukhari at Maxen Power is an excellent account manager. h is responsive knowledgeable and ensure timely solutions. His dedication to customer service reflects positively on the company. Appreciate his efforts highly recommended 👍
Maria efficiently sorted out a complex billing issue I had with maxen Power. Her communication was clear and helpful. Great service!
I contacted syed Bukhari of maxen power on 22/09/2025 for an account request, he was able to answer my querries and gave me solutions to my enquiry. He was good with his job.
Nimra assisted me with my business move and I’m very pleased with her support. She was professional, prompt, and proactive in resolving the issue I faced. Her assistance was both reliable and reassuring, and I truly appreciate her dedication.
MAYHAM WAS VERY HELPFUL TODAY
I had an exceptional experience thanks to Mia’s incredible customer service. She was professional, attentive, and genuinely went above and beyond to ensure everything was perfect. Her friendly attitude and deep knowledge made the entire process smooth and enjoyable. Mia is a true asset to Maxen—absolutely amazing! Highly recommend Maxen, especially if you get the pleasure of working with Mia!
I spoke with one person throughout who was in charge of my account. This made it simple to take things forward. Good communication from Syed Sameer Bukhari and was keen to help in any way he could.
Gents, if you are seeing this review! This is not a 5-star review. The reason I did this is to bring you to the right place. All 5-star reviews that you are about to read are 100% fake. These are not genuine reviews from customers or the public. They pay their own people to submit positive reviews here. They sign up contracts without your consent. They will call you and negotiate a significant amount of fine before the reconnection. If you give your meter reading over the phone, they will still charge you under an estimated rate, and if you ask them, they will tell you that we have never received your meter reading. They don’t have a robust system. Do not negotiate anything over the phone. Ask them in writing or by email. If you agree to any sort of agreement over the phone verbally, it means you are falling for it. I have been scammed big time by this company. They made me shut my business. They manipulate you into signing a contract. They spread your details to other third-party brokers. If you are receiving multiple phone calls from brokers, it’s these people. Please avoid this company for good. They don’t have a monitoring system. No calls are being recorded. If you go to court, your verbal conversation that you had with them is not valid. Please do not read any of these 5-star reviews. The reality is different. Surprisingly, this government is not doing anything about this company. They rip you off. I am writing this from my experience, I don’t want you to fall for it. Please avoid these people. Most importantly, if you ask them their names when you are on a call, they will give you funny names. Even those ladies who work for them are all part of the game. They will talk to you very softly and convincingly. Please be careful with them, they will give you a heart attack, they don’t care if you leave this planet. There are a lot of cases going against these people. They are being watched by Ofgem. They even paid 1.65 million for unlawful activities and unfair customer services. Please avoid them. These are not human creatures.
Review for Madam ⭐ “I would like to sincerely thank Maddam for the excellent support and professional service in changing my company name to Prince Barber. Everything was handled smoothly and clearly, and I really appreciate the time and effort given to make the process easy for me. Highly recommended for anyone looking for reliable and professional service.”
I’m a new customer with maxen power start is September 2025. Strting is very good service is faster. Respond is quicker. Customer service is all time available . My new bill is not coming . coming on ofter month. Im waiting for a fixeing new smart meter. Thanks. First time filling good.
Maxen Power is a trusted business energy supplier based in the UK, specializing in providing reliable and affordable energy solutions for commercial clients. The company focuses on simplifying the energy supply process, ensuring that businesses can meet their energy needs with ease and transparency. Maxen Power is dedicated to offering personalized support and expert guidance to help customers optimize their energy consumption and reduce costs. In addition to its commitment to reliable energy supply, Maxen Power is actively pursuing initiatives to advance renewable energy solutions, recognizing the importance of sustainability in today’s market. By prioritizing customer satisfaction and environmental responsibility, the company aims to become a leading choice for businesses seeking dependable energy services in the UK.
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