Works like a charm
Used Maya mobile a couple of times during family holidays. Easy to setup and works like a charm.

Maya Mobile is a provider of travel eSIM solutions, specializing in international data plans that enable users to stay connected while traveling abroad. The company offers a range of prepaid and unlimited eSIM options, allowing travelers to access high-speed 4G and 5G mobile data in over 200 countries worldwide. Customers can easily select and activate their desired eSIM plan online, receiving a QR code via email for quick installation on their devices. Targeted primarily at international travelers, Maya Mobile’s services cater to individuals seeking reliable and cost-effective mobile data without incurring roaming fees. With features like Wi-Fi hotspot sharing and 24/7 customer support, the company aims to enhance the connectivity experience for users on business trips, vacations, or family getaways. By streamlining access to mobile internet, Maya Mobile helps users stay connected seamlessly during their travels.
Maya Mobile receives high praise for its excellent service and user-friendly eSIM offerings, with many customers highlighting the great speed and reliability of the data service. Reviewers appreciate the prompt and knowledgeable customer support, often noting quick responses to inquiries and effective problem resolution.
Users report seamless experiences while traveling in various countries, emphasizing the ease of installation and overall satisfaction with the product. However, some customers express frustration with sporadic connectivity issues, particularly in the USA and Bangkok, and mention slow internet speeds that hindered their experience. Despite these complaints, the majority of feedback remains overwhelmingly positive, showcasing Maya Mobile as a reliable choice for travelers. Overall, the sentiment is highly favorable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,060 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.6 | 393 |
| Jun 25 | 4.7 | 399 |
| Jul 25 | 4.6 | 208 |
| Aug 25 | 4.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very good service and prices also good not bad I have used it in Switzerland for one week and had great experience u...”
“I asked for an explanation and a refund/credit, but customer support responded with standard replies and offered no s...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 3.5 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 3.9 out of 5 (good) | 1.7 out of 5 (poor) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 1.5 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | — | 1,060 |
Bottom line: Maya Mobile is #2 of 5 on overall rating in this group.
1,060 reviews of Maya Mobile. Filter by what matters to you.
Used Maya mobile a couple of times during family holidays. Easy to setup and works like a charm.
Family trip to Germany, Czech Republic and Austria over 10 days. Rode LOTS of trains in our cicular loop from Munich north. Service was great on all 4 devices. Did alittle prep ahead of time on YouTube videos to get comfortable with settings on Google & Samsung phones. Will DEFINITELY use them again on next.trip!
Good bang for your buck. Just a bit more complicated to install on android. Other than that worked really well.
Quick answers to the questions people ask most.
Maya Mobile is a business that offers mobile services, though specific service details would need to be confirmed directly with the company. We recommend contacting them directly for the most current information about their offerings.
Business hours may vary and are subject to change. Please contact Maya Mobile directly or check their official website for current operating hours and availability.
Contact information for Maya Mobile can typically be found through online business directories or their official website. We recommend verifying contact details directly through official sources to ensure accuracy.
Maya Mobile's location information would need to be confirmed through their official business listings or website. Business locations can change, so it's best to verify current address information directly with the company.
Appointment policies vary by business and service type. Contact Maya Mobile directly to inquire about their scheduling preferences and whether appointments are required or recommended.
Cancellation policies can vary depending on the type of service and business practices. Please contact Maya Mobile directly to understand their specific cancellation terms and any associated fees or requirements.
Warranty and guarantee policies vary by business and service type. Contact Maya Mobile directly to learn about any warranties, guarantees, or service commitments they may offer.
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The Maya eSIM worked very well all across the europe. I used it in Switzerland, Italy, France and Czech Republic with no problem.
I have used Maya eSIM in my last 3x trips to Japan, China and Europe. I am about to travel again to multiple countries in Asia and decided I would purchase Maya's Asia+ package to cover the total duration of my trip. I decided to start the package immediately as my home country is also included in Asia+ but I had troubles getting it working. I emailed Maya Support and within 2-3 emails the support person Novi helped me sorted it out! The response I got was near immediate! And Novi sorted it out with no fuss whatsoever, no mucking around! I remain a BIG FAN of Maya! Thank you so much Novi! You are a champion!
Super easy to set up and use. However, we expected to be able to send and receive texts through our Australian mobile numbers but it was not the case. This meant that any apps that use two factor authentication, like banks and PayPal, couldn’t be accessed. Also be aware that your time starts where you buy from. We bought at the airport as we left Australia and our eSiM expired in Australian time zone. This meant our last day in each place was without data.
Great service. Several times I have used maya and no issues encountered in various countries I have travelled too. Also great customer service from Diana following an issue I had as well which was resolved very well.
Das Internet ist sowohl in Vietnam als auch in Malaysia langsamer als lokale Anbieter. Obwohl diese viel günstiger sind ( 10€ für einen Monat). In Indonesien hatte ich teilweise nur E-Netz, der Kundenservice hat eine Erstattung konsequent ausgeschlossen und nur Hilfe beim erneuerten eSIM konfigurieren angeboten. Meine Empfehlung, holt euch eine SIM vor Ort, günstiger und besseres Internet!
I have used Maya e-Sims in Turkey and currently using in USA. i am having a great experience and timely customer support.
5 day/5GB of data plans (4 of them) purchased for 3 day stay in Cyprus. Maya claims that 3 of 4 plans used up all data within 36hrs. We were also charged for 6 plans up front. Refunded the one plan, still waiting for the other. They're quick to reply but also quick to deny. Buyer beware!
Had some coverage problems but the customer service was very helpful
Payment methods accepted can vary by business. Contact Maya Mobile directly to confirm which payment options they currently accept, such as cash, credit cards, or digital payments.
Licensing and insurance requirements vary by location and business type. You can verify business credentials through local licensing authorities or by asking Maya Mobile directly about their licensing and insurance status.
Service areas can vary depending on the business model and location. Contact Maya Mobile directly to confirm whether they provide services in your specific area or location.
Scheduling requirements can vary based on demand and service type. Contact Maya Mobile directly to learn about their typical scheduling timeline and availability for the services you need.
Service processes can vary depending on the type of work being performed. Contact Maya Mobile directly to understand what to expect and whether any preparation is needed on your part before the service appointment.
Maya Mobile is a provider of travel eSIM solutions, specializing in international data plans that enable users to stay connected while traveling abroad. The company offers a range of prepaid and unlimited eSIM options, allowing travelers to access high-speed 4G and 5G mobile data in over 200 countries worldwide. Customers can easily select and activate their desired eSIM plan online, receiving a QR code via email for quick installation on their devices. Targeted primarily at international travelers, Maya Mobile’s services cater to individuals seeking reliable and cost-effective mobile data without incurring roaming fees. With features like Wi-Fi hotspot sharing and 24/7 customer support, the company aims to enhance the connectivity experience for users on business trips, vacations, or family getaways. By streamlining access to mobile internet, Maya Mobile helps users stay connected seamlessly during their travels.
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