Maya Mobile is a provider of travel eSIM solutions, specializing in international data plans that enable users to stay connected while traveling abroad. The company offers a range of prepaid and unlimited eSIM options, allowing travelers to access high-speed 4G and 5G mobile data in over 200 countries worldwide. Customers can easily select and activate their desired eSIM plan online, receiving a QR code via email for quick installation on their devices. Targeted primarily at international travelers, Maya Mobile’s services cater to individuals seeking reliable and cost-effective mobile data without incurring roaming fees. With features like Wi-Fi hotspot sharing and 24/7 customer support, the company aims to enhance the connectivity experience for users on business trips, vacations, or family getaways. By streamlining access to mobile internet, Maya Mobile helps users stay connected seamlessly during their travels.
Maya Mobile receives high praise for its excellent service and user-friendly eSIM offerings, with many customers highlighting the great speed and reliability of the data service. Reviewers appreciate the prompt and knowledgeable customer support, often noting quick responses to inquiries and effective problem resolution.
Users report seamless experiences while traveling in various countries, emphasizing the ease of installation and overall satisfaction with the product. However, some customers express frustration with sporadic connectivity issues, particularly in the USA and Bangkok, and mention slow internet speeds that hindered their experience. Despite these complaints, the majority of feedback remains overwhelmingly positive, showcasing Maya Mobile as a reliable choice for travelers. Overall, the sentiment is highly favorable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,060 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.6 | 393 |
| Jun 25 | 4.7 | 399 |
| Jul 25 | 4.6 | 208 |
| Aug 25 | 4.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very good service and prices also good not bad I have used it in Switzerland for one week and had great experience u...”
“I asked for an explanation and a refund/credit, but customer support responded with standard replies and offered no s...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 |
| 3.5 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 3.9 out of 5 (good) | 1.7 out of 5 (poor) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 1.5 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | — | 1,060 |
Bottom line: Maya Mobile is #2 of 5 on overall rating in this group.
1,060 reviews of Maya Mobile. Filter by what matters to you.
I haven't use the service yet but i need to resolve a issue about my plan and Novi able to resolve my issue right away. it was a good start before i use the service meaning i have a customer service i can message right away
The technical support was great and fast, couldn't be happier with the support
Quick answers to the questions people ask most.
Maya Mobile is a business that offers mobile services, though specific service details would need to be confirmed directly with the company. We recommend contacting them directly for the most current information about their offerings.
Business hours may vary and are subject to change. Please contact Maya Mobile directly or check their official website for current operating hours and availability.
Contact information for Maya Mobile can typically be found through online business directories or their official website. We recommend verifying contact details directly through official sources to ensure accuracy.
Maya Mobile's location information would need to be confirmed through their official business listings or website. Business locations can change, so it's best to verify current address information directly with the company.
Appointment policies vary by business and service type. Contact Maya Mobile directly to inquire about their scheduling preferences and whether appointments are required or recommended.
Cancellation policies can vary depending on the type of service and business practices. Please contact Maya Mobile directly to understand their specific cancellation terms and any associated fees or requirements.
Warranty and guarantee policies vary by business and service type. Contact Maya Mobile directly to learn about any warranties, guarantees, or service commitments they may offer.
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Is was a top service, very fast and easy to install. Top service for the costs. My favourite e-sim server!
I had a good internet connection experience with Maya eSim, at first I was not able to connect my phone easily bec its my first time to use eSim and language is not the same, however when i finally got it everything was smooth and easy. My travel to Europe has never been too good without a reliable internet connection and Maya provided it. Thanks to you!
Quiero expresar mi más sincero agradecimiento por los servicios de datos móviles que nos proporcionaron durante mi viaje a Europa. La conexión a Internet fue estable y confiable, lo que me permitió mantenerme en contacto con familiares y amigos, así como realizar mis actividades laborales de manera efectiva. Agradezco la facilidad y rapidez con la que se activaron los servicios y la atención al cliente que recibí. Su servicio fue excelente y me permitió disfrutar de mi viaje sin preocupaciones. Muchas gracias por su apoyo y espero poder contar con sus servicios en futuros viajes.
Diana Valbuena was great in handling my issue during my purchase. The response was quick and all issues were resolved within 5-10mins. Would recommend Maya for my future esims.
I am not having difficulty with this e Sim. I used this when I was in Switzerland and I have to say, I really have a good internet connection.
Benutze Maya eSIM seit 2 Jahren regelmäßig (u.a. in Ozeanien, Südafrika, Andorra) und ohne Probleme. Installation, Aktivierung und Wiederaufladen der Datenmenge funktioniert immer reibungslos. Hatte zum ersten Mal Kontakt zum Kundenservice (an einem Sonntag) und mir wurde umgehend und äußerst schnell weitergeholfen und mein Problem (Aktivierungsfrist) gelöst! Kann Maya nur sehr empfehlen 👍🏻
The internet was available everywhere so that was perfect. But it was a bit slow. As it said it was limitless.
I have been using Maya Mobile Esims for two years now for all my international trips. One of the best and budget friendly options I found. Their customer service is also great and I spoke to Hario who was very helpful
Payment methods accepted can vary by business. Contact Maya Mobile directly to confirm which payment options they currently accept, such as cash, credit cards, or digital payments.
Licensing and insurance requirements vary by location and business type. You can verify business credentials through local licensing authorities or by asking Maya Mobile directly about their licensing and insurance status.
Service areas can vary depending on the business model and location. Contact Maya Mobile directly to confirm whether they provide services in your specific area or location.
Scheduling requirements can vary based on demand and service type. Contact Maya Mobile directly to learn about their typical scheduling timeline and availability for the services you need.
Service processes can vary depending on the type of work being performed. Contact Maya Mobile directly to understand what to expect and whether any preparation is needed on your part before the service appointment.
Maya Mobile is a provider of travel eSIM solutions, specializing in international data plans that enable users to stay connected while traveling abroad. The company offers a range of prepaid and unlimited eSIM options, allowing travelers to access high-speed 4G and 5G mobile data in over 200 countries worldwide. Customers can easily select and activate their desired eSIM plan online, receiving a QR code via email for quick installation on their devices. Targeted primarily at international travelers, Maya Mobile’s services cater to individuals seeking reliable and cost-effective mobile data without incurring roaming fees. With features like Wi-Fi hotspot sharing and 24/7 customer support, the company aims to enhance the connectivity experience for users on business trips, vacations, or family getaways. By streamlining access to mobile internet, Maya Mobile helps users stay connected seamlessly during their travels.
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