Trying to cash out is hard
Trying to cash out is hard. Still trying but my bank isnt "available right now" cant use debit to get paid but will take money.

McLuck is an online social casino based in the USA, providing a gaming platform where users can enjoy a wide variety of casino games at no cost. The company specializes in offering over 1,000 games, including classic slots, live casino experiences, and jackpot games. With a focus on delivering engaging gameplay, McLuck allows players to interact with live dealers and other participants in real-time, enhancing the social aspect of gaming. Targeting casual gamers and casino enthusiasts, McLuck aims to create an entertaining and rewarding experience for its users. The platform is designed for players looking to enjoy the thrill of casino games without the financial risks associated with traditional gambling. By providing a free-to-play environment, McLuck caters to a diverse audience, ensuring that everyone can join the fun and potentially earn rewards through their gaming activities.
Reviewers express a mix of experiences with McLuck, highlighting both enjoyable aspects and significant frustrations. Many customers praise the platform for its fast payments, a wide variety of games, and an engaging gaming experience, with some calling it the "best sweepstakes casino" available.
The random jackpot wheel and daily bonuses are also well-received, contributing to a positive overall sentiment among a substantial number of users. However, critical feedback is prevalent, with numerous complaints about difficulties in cashing out, identity verification issues, and a perceived lack of payouts. Some users feel that the site leads to financial losses rather than wins, with one stating it feels like "donating money." Overall, while McLuck has a loyal fan base, the negative experiences regarding money management and customer support cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Best sweepstakes casino out there”
“Just deleted account here wouldn't recommend this site to my enemies if you like donating your money this is the site...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 3.3 out of 5 (fair) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Mcluck is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 3.3).
60 reviews of Mcluck. Filter by what matters to you.
Trying to cash out is hard. Still trying but my bank isnt "available right now" cant use debit to get paid but will take money.
I did pretty good for my first time playing, but when it was time to cash out I needed to verify my identity. Their software does not allow my camera to take a clear picture of my license, when I take a picture of my license without their software it's Crystal Clear, which raised some suspicions for me. I contacted customer support so we will see how that goes. UPDATE... the response to my email was a link that took me straight back into there identity verification, where the picture is not clear when you take a picture of the license. About the only major difference is that now it comes up and says upload failed no matter how many times I restarted the program and retake a picture. Very disappointing
They suck u cash out ablndxthey won’t they put it right back on and there it went
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 35% are 1–2★.
Love your site so much I just wish I could get a hold of customer service , I’ve been a platinum member for a good while almost ranked up but in recent time it seems that customer service is very difficult to reach out to I tried a few times but it somehow ends up crashing while mid chat , all I wanna know is if my redemption has went through an yall have gotten it
Good game selection. I like that you are introducing more of a variety of incentives for playing but i wish you did that spinning wheel more often to win money randomly, i dont even know what it takes to set that thing off. Also I don't like that your redemption process basically says instant withdrawal if you sign in through these specific banking accounts. Bcuz that is not the case and it leaves someone wondering
Idk how anyone can give these guys high ratings. I have been playing on this site for about a year now. Collecting log ins daily and buying a lot of packages. They literally let me win one time in the very beginning. That’s how they sucker you in. Idc what anyone says. Once you win it’s almost non existent as far as any sort of winnings again after they. Maybe people that spend hundreds and hundreds a day can get a little return here and there. But for us casual players? It is ridiculous. They do give some nice surprise bonuses here and there but it does not good if you just lose lose lose the entire time. Games like jokers jewels and gates of Olympus should not take 20 something spins for a 0.02-0.08 cent return. That’s nuts. Other sites don’t have their rtps set so low on these games. I have found that a lot Of the smaller lesser known sites are so much more fair with their winnings than with these guys and their sister sites. It is ridiculous.
McLuck is an online social casino based in the USA, providing a gaming platform where users can enjoy a wide variety of casino games at no cost. The company specializes in offering over 1,000 games, including classic slots, live casino experiences, and jackpot games. With a focus on delivering engaging gameplay, McLuck allows players to interact with live dealers and other participants in real-time, enhancing the social aspect of gaming. Targeting casual gamers and casino enthusiasts, McLuck aims to create an entertaining and rewarding experience for its users. The platform is designed for players looking to enjoy the thrill of casino games without the financial risks associated with traditional gambling. By providing a free-to-play environment, McLuck caters to a diverse audience, ensuring that everyone can join the fun and potentially earn rewards through their gaming activities.
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