Meatless Meal Prep Co. is a vegan and vegetarian meal delivery service based in Liverpool, UK, focused on providing fresh, chef-prepared meals to health-conscious consumers. The company specializes in high-protein, plant-based meals designed for individuals and families seeking convenient, clean eating options. Customers can select from a weekly rotating menu of breakfasts, main meals, desserts, and more, ensuring variety and taste in their meal choices.
The service offers next-day delivery for orders placed in the local area and delivers meals every Tuesday and Thursday for customers outside this zone. Meatless Meal Prep Co. aims to meet the needs of busy individuals who prioritize healthy eating without compromising on flavor or quality. With a commitment to fresh ingredients and a flexible subscription model, the company provides a practical solution for those interested in maintaining a vegetarian or vegan lifestyle.
Meatless Meal Prep Co. has a positive customer experience.
Meatless Meal Prep Co. garners a generally positive reception, with many reviewers praising the delicious food and exceptional customer service. Customers frequently highlight the variety and quality of meals, describing them as restaurant-quality and well-balanced, making them ideal for busy lifestyles.
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However, a significant number of complaints focus on delivery issues, including meals arriving perished due to leaking seals and poor communication regarding order status. Some consumers express frustration over the unclear website and slow customer service responses, which detracts from their overall experience. Despite these challenges, many loyal customers continue to recommend the service for its tasty offerings and convenience. Overall, Meatless Meal Prep Co. is well-regarded for its food quality, though delivery reliability remains a concern.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
47
100%
● Low
4.2 / 5 overall
=
47 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.6▲ 0.6
12-month avg
3.7
All-time
4.2
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
2.5
2
Sep 24
3.0
2
Oct 24
3.0
2
Nov 24
—
0
Dec 24
—
0
Jan 25
2.0
2
Feb 25
4.0
1
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
4.6
10
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 47 most recent reviews.
Top praiseof 37 positive reviews
Customer service46%
17 mentions
Delivery30%
11 mentions
Quality19%
7 mentions
Website & app14%
5 mentions
“Fabulous food and really good customer service”
On “Customer service” · Jul 26, 2025
Top complaintsof 8 negative reviews
Refund75%
6 mentions
Delivery63%
5 mentions
No response50%
4 mentions
Customer service38%
3 mentions
“When contacted they offered to replace the meals, but I was not prepared for the same to happen again, so asked for a...”
On “Refund” · Jul 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
Overall rating and review count for this company and similar companies
Fabulous food and really good customer service. Did find the website a bit unclear (maybe just me) so I emailed to ask a few questions. Got a response straight away and then when food had arrived the director sent me another email asking how I was finding meals and service which I thought was a lovely touch. Meals were really really nice can’t fault them. Would reccomend
Love the meals and the service! The meals are really good and the variety is exceptional. Not seen another company with this many different meals to be had previously. I did have one issue where one of my meals arrived with the seal broken in the corner. This was rectified quickly and replaced with my next delivery. I get two deliveries a week which is perfect for me. Would highly recommend. Great small business, excellent customer service and top notch food. I’m sure I will be a customer for a long time.
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I’ve been using Meatless for several weeks now and it fits my lifestyle perfectly. The meals are consistently high in protein, well-balanced, and genuinely satisfying—ideal for anyone with performance goals who values precision in nutrition. Everything arrives fresh, portioned for consistency, and without the usual ultra-processed shortcuts.
Genuinely impressed. Highly recommended for those who take health seriously but don’t want to cook every day.
Looking through these reviews all the issues seem to have been with delivery or responsiveness and I have to say that’s not been my experience at all! I reached out to the company just asking for some more info and they got back to me straight away. Customer service was great, can tell you’re speaking to a real human. Anyway I placed my first order last week and I AM SHOOK. This is actually the best vegan food I’ve ever eaten. I ordered the Beef Bourginon, Cajun tacos, macaroni cheese and a Mexican bean bowl. All of them were actually amazing. It’s now Friday and I’ve eaten them all so I will be making a much bigger order next week. Already the menu for next week is different and I can’t wait to try. The only thing is… they change their menu every week, but I really want the bourginon and macaroni cheese again! How long will I have to wait? And when they are on the menu again I will have to order so many. I think I am just wowed - can’t wait for my next order. Oh and also website is really easy to navigate and choose your meals!
Should have reviewed earlier to counter the negative reviews. Been using meatless since they started their meal prep years ago! Absolutely love the meals and the variety meatless offer. Over the years we've been with them the meals have got bigger, more varied and more delicious. Have tried other meal preps and nothing compares to meatless. Thanks guys x
The food is absolutely delicious. Delivered on time fresh and cool. I feel like I'm eating restaurant quality in my own home. No fuss, no working out calories or nutritional values, its all done for you. A special find, Ill be ordering weekly, thanks meatless team, a triumph.
Amazing food and such good customer service! I’ve loved every meal and I hate coriander and they always leave it out of mine for me. If you’re vegan and busy these meals are a godsend
Honestly so surprised by some of these reviews. This is by far the best meal prep company I’ve tried. The food is fresh, arrives freezing cold, packaging is high quality. The menu changes every week so after 4 weeks I have yet to eat the same meal twice (which is also a con because they’re so good I want them again). Customer service spot on, I messaged them on IG and WhatsApp to give praise about the food and got a response within minutes. Best meals I’ve had so far - Nduja Lasagne, Beef Bourginon with cauliflower cheese, Dirty Rice and Teriyaki Chicken. But to be honest all have been a 9 or 10 out of 10
Excellent quality, customer service and value for money. The food tastes great and is really healthy, definitely appreciated when looking for convenience without the ultra processing. Will definitely use again, thank you!
It’s so good to have a delicious vegan ready prepared meal without all the usual list of processed ingredients. Very generous portion sizes too. What’s not to like ❤️
Just the best food. Best customer service. Been ordering for over 12 months and not had any issues. They close for a couple of weeks in December and sent me loads of extra meals which I could freeze to get me through. Food is always incredible! Highly recommend!
Amazing healthy high protein low fat meals. Restaurant quality every time- can’t imagine life without them ❤️ my husband has a severe nut allergy and we are excellently catered for with full confidence - highly recommended
I have just demolished a crispy chilli beef and it was by far my favourite meal so far! I Will 100% be adding this onto my order going forward!! The best food from the best people, not only do they bring the tastiest dishes to my door, the customer service is next level. Thanks Guys! Crispy chilli beef for the foreseeable please!
All I can say is wow. I ordered an omni bundle of vegan and pescatarian meals and they were all amazing. Delivery was really easy, they sent with their own drivers who you can contact on WhatsApp for updates. Customer service is fab - even got sent some free biscoff oats to try (10/10 amazing). The sweet chilli salmon was fab, Thai fishcakes, Thai meatballs and the Cajun salmon pasta were my favourites - but they were all honestly amazing!
The food is so good I can’t believe it! Tastes so fresh and delicious and I love that they change the menu every week. I’ve been getting the meals for about a month and I’ve had over 40 different things, and enjoyed every single one of them. So impressed honestly.
Meatless Meal Prep Co. is a vegan and vegetarian meal delivery service based in Liverpool, UK, focused on providing fresh, chef-prepared meals to health-conscious consumers. The company specializes in high-protein, plant-based meals designed for individuals and families seeking convenient, clean eating options. Customers can select from a weekly rotating menu of breakfasts, main meals, desserts, and more, ensuring variety and taste in their meal choices.
The service offers next-day delivery for orders placed in the local area and delivers meals every Tuesday and Thursday for customers outside this zone. Meatless Meal Prep Co. aims to meet the needs of busy individuals who prioritize healthy eating without compromising on flavor or quality. With a commitment to fresh ingredients and a flexible subscription model, the company provides a practical solution for those interested in maintaining a vegetarian or vegan lifestyle.