Super service & next day delivery.
Super service & next day delivery. Faultless.
Melbros Building Supplies is an independent builders' merchant based in Rugby, specializing in the online ordering of building, timber, and garden supplies. Established in 1985, the company caters to both public and trade customers, providing a comprehensive range of trade quality products. Melbros offers free local delivery for orders over £120, ensuring convenience for customers in the Rugby area. In addition to standard supply services, Melbros Building Supplies provides plant and tool hire, timber cutting and treatment, and bespoke joinery through its Springburn division. The company also offers paint matching and mixing services, which cater to both residential and commercial projects. With a focus on delivering expert advice and customer service, Melbros Building Supplies is a reliable resource for tradesmen, businesses, property developers, and DIY enthusiasts seeking high-quality construction materials and tools.
Melbros Building Supplies enjoys an overwhelmingly positive reputation among its customers, with many praising the efficient delivery and excellent service. Reviewers frequently highlight the promptness of the delivery, often noting that items arrive on time or even earlier than expected.
The staff is described as friendly, helpful, and knowledgeable, contributing to a hassle-free experience for consumers. Competitive pricing and good product quality further enhance customer satisfaction. However, a few reviews mention issues related to delivery and staff attitudes, with some customers feeling blamed for problems that arose. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 948 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 9 |
| Jan 25 | 5.0 | 13 |
| Feb 25 | 5.0 | 31 |
| Mar 25 | 4.8 | 11 |
| Apr 25 | 4.3 | 11 |
| May 25 | 5.0 | 2 |
| Jun 25 | 4.8 | 5 |
| Jul 25 | 5.0 | 10 |
| Aug 25 | 5.0 | 10 |
| Sep 25 | 5.0 | 8 |
| Oct 25 | 5.0 | 8 |
| Nov 25 | 4.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Super service & next day delivery”
“Delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 948 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Melbros Building Supplies is #1 of 5 on overall rating in this group.
500 reviews of Melbros Building Supplies. Filter by what matters to you.
Over a year ago
Super service & next day delivery. Faultless.
Over a year ago
Delivery of my order was efficient and timely. The driver was pleasant and very helpful. An overall good experience.
Over a year ago
Fast local delivery, helpful driver. Accurate drop off time.
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Super service & next day delivery. Faultless.
Delivery of my order was efficient and timely. The driver was pleasant and very helpful. An overall good experience.
Fast local delivery, helpful driver. Accurate drop off time.
Good Service
Very competitive pricing. Delivered on day requested. Jumbo bag of stone chippings placed conveniently on driveway. Good quality chippings. Very happy
Hassle free transaction. Ordered on line , chose delivery date and paid. Delivered on the day requested, received a text prior to delivery with estimated delivery time. Driver Will was very nice and courteous.
Wonderful service, with delivery taking place almost before I’d finished the order! Competitive pricing, and good quality products.
Excellent service, I needed some CLS timber & MDF and Melbros had the stock at a competitive price and delivered very promptly. Perfect !
Very helpfull staff,Hired whacker plate,All worked well
The service a support was excellent, from the on-line/telephone admin support, through to the delivery drivers and the counter service. Products are good but in my experience a little pricey, but I will not be deterred after the level of service I have encountered
Found the people on the phones really helpful and the delivery service was excellent.
Great independent trader in the Rugby area. The cost of some building products is significantly cheaper than Wickes and BnQ. I've bought repair spur and postcrete on this occasion which were 50% cheaper. 5 stars - will use again.
Always friendly and helpful both in store and delivery. Knowledgeable staff too
Delivered quickly and in a professional manner 5Stars used this company quite a lot
Great team,they delivered my stuff earlier than expected time Thank you
Kept me informed with the order and then fast delivery... what more do you need A++++
Great service, items arrived earlier than scheduled too
Good delivery and made extra trip to support
Great fast service, whether at the counter or delivered. Staff at counter are fab and really helpful. Especially Dan R!
Melbros Building Supplies is an independent builders' merchant based in Rugby, specializing in the online ordering of building, timber, and garden supplies. Established in 1985, the company caters to both public and trade customers, providing a comprehensive range of trade quality products. Melbros offers free local delivery for orders over £120, ensuring convenience for customers in the Rugby area. In addition to standard supply services, Melbros Building Supplies provides plant and tool hire, timber cutting and treatment, and bespoke joinery through its Springburn division. The company also offers paint matching and mixing services, which cater to both residential and commercial projects. With a focus on delivering expert advice and customer service, Melbros Building Supplies is a reliable resource for tradesmen, businesses, property developers, and DIY enthusiasts seeking high-quality construction materials and tools.
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