Metropolitan Gaming Online is a digital platform designed to facilitate online reviews and ratings for various businesses and services. The company operates a user-friendly interface that allows consumers to share their experiences and opinions about products and services they have utilized. By providing a space for honest feedback, Metropolitan Gaming Online aims to help potential customers make informed decisions based on real user experiences. Targeting both consumers looking for reliable insights and businesses seeking to manage their online reputation, the platform fosters a transparent review process. Users can access a wide range of categories, making it easier to find specific information relevant to their interests. Metropolitan Gaming Online is committed to enhancing the overall customer experience by connecting users with trustworthy information and promoting accountability within the marketplace.
Metropolitan Gaming Online receives overwhelmingly negative feedback from its users, with a staggering 87% of reviews rating it 1 star. While some customers praise the site for its user-friendly interface and quick deposits, these positives are overshadowed by rampant complaints about low payout rates and problematic withdrawal processes.
Many reviewers express frustration over the site's misleading promotions, particularly regarding free spins that are never honored. Users report significant delays in receiving their winnings, with some waiting weeks or even months for withdrawals. The sentiment is further compounded by accusations of the site being fraudulent, with claims of rigged games and poor customer service. Overall, the majority of consumers advise against using this platform, highlighting a severe lack of trust and satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 62 | 100% | +0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 2 |
| Aug 24 | 2.3 | 3 |
| Sep 24 | 1.0 | 2 |
| Oct 24 | 1.4 | 8 |
| Nov 24 | 1.7 | 3 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 2.7 | 3 |
| Feb 25 | 1.0 | 4 |
| Mar 25 | 1.0 | 3 |
| Apr 25 | 1.0 | 2 |
| May 25 | 3.0 | 2 |
| Jun 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 62 most recent reviews.
“Signed up, deposited and withdrew my winnings (7times) on the same day”
“To add on the 98 Very native reviews and all are true reviews it’s not because someone has lose you should take this...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Casinos & Gaming.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 100 out of 100 | 1.5 out of 5 (poor) | 1.5 out of 5 (poor) | +25% | 62 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 5.0 out of 5 (good) | — | 999 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: Metropolitan Gaming Online is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 1.5).
62 reviews of Metropolitan Gaming Online. Filter by what matters to you.
Wow horrifying customer service and rude chat agents that cut you off for asking questions they can't be bothered to answer. My advice gave with a company that isn't employing rude people absolutely shocking
Absolutely shocking! lots of promotions with codes to use for 'free' spins when depositing. No promotions honoured and when you contact them they say that as you have already used the money to play games - the promotion is 'used' - how is that possible when you have not received 'free' spins and used your own money!- DISGRACEFUL and DISHONEST
I really can't understand all these negative reviews. I joined the casino last night. Won 1000 and cashed out and it hit my bank today. I love slingo and their slingos pay out way better than some of the higher end casinos.. love this site and the customer service is great so helpful
Quick answers to the questions people ask most.
Metropolitan Gaming Online has mixed reviews, with a range of customer experiences. While some users report successful withdrawals and positive interactions, others express concerns about payout rates and withdrawal issues.
There are verified reviews indicating both satisfied and dissatisfied customers. While some users have reported scam-like experiences, others have had successful transactions, suggesting a varying level of service.
Metropolitan Gaming Online offers various online gambling services, including slots and sports betting. Review themes suggest that while some users enjoy the gaming experience, they have encountered issues with bonuses and payouts.
Metropolitan Gaming Online accepts multiple payment methods, including credit/debit cards and e-wallets. However, some reviews indicate complications with withdrawals, particularly regarding specific payment methods.
Customers can contact Metropolitan Gaming Online's support team via phone or email. Some reviews highlight prompt responses, while others mention delays, particularly during withdrawal requests.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Requested a withdrawal. Advised 2-6 days. Also withdrawals not processed on a weekend. Any reputable sites you request a withdrawal and it's processed and back in your bank within hours sometime minutes. Not this bunch. Advice is steer clear.
Blatant scam never seen anything like it
Was not promised the 100 freespins for 5 consecutive days! After online chat support they agreed to give me £10 credit or 100 free spins but I must ask for it each day!! Don't bother with this site, it's NOT WORTH IT!!!
First of they wouldn’t give my my bonuses had too speak to three different people to actually get them after spending my money to receive them when I won money from them couldn’t even get my withdrawal approved , don’t bother with this site
Just tried to join the website and it’s giving me an error msg saying they don’t accept residents from my country? Everyone on here seems to be UK based so not sure what’s happening here, now I’ve seen the awful reviews I think I’ve dodged a bullet lol So I managed to join the website, signed up with the code METONLINE as described on their page, also put that code in again when making my deposit and yet I haven’t received a bonus or free spins as stated. Spoke with live chat absolutely useless just saying I must not have used the bonus code when signing up, I’ve told them I 100% DiD do it but the lady on live chat said there is nothing they can do, I’ve asked for this to be escalated to the management team so let’s see what happens
This is yet another rip off site never got any bonuses never got any winnings what is going on with these sites 😭😭, oh surprise surprise the response from met gambling is the exact same as all the other sites, it's not my fault.
Signed up because of the games I liked, getting to play them differant thing, error codes cleared cookies etc the games kept shutting me out, error codes again, games went so slow then stopped just like that, so you don't win, or kept spinning for ages, then error codes, if I made a bet over 30p would not win a bonus at all, found playing 10p or 20p I might of won bonus or spins amount I deposited I could not reach more than that, did not take bonus, only spent £30 on deposit for two hrs plus of playing crap games that would open not the ones I wanted error codes kept showing up, press a game to play completely differant game loaded up, I could not get more than £39 on a game as soon as a bonus game got to that much stopped paying out, after problems on first game and I felt something not right I videoed all my game play for over two hrs, will be sending to IBAS, gaming UK commusionare, etc looking at the games I played on video on my other phone it shows up how bad the games was so fixed, etc stay away they also had a big fine last year so looks like players will be paying that, that's why no winners, I also work for a local newspaper company who I will be sharing my story,
SCAM!! I had £45 on number 8 suddenly it had a technical issue and to my very surprise number 8 came in. I am very angry at this point, however I still played a few more spins and but started screen recording. Had no technical issue on the losing bets but then I had £75 on number 28 and you guessed it, technical issue. Got it on screen record. I raised the issue with the revelavant department which took a week to respond only to tell me that I exceeded my daily loss limit but didn’t explain why I could lose more after the technical issue on number 8. I have everything on screen record.
After a few deposits late at night, I hit a blackjack on a £60 box. The table glitched and kicked me out at exactly that time, and not only did it not pay me the £150 out, they took my £60! After raising a tech issue and effectively told to shut up and be patient while it was investigated, it took two weeks for a resolution. Meanwhile, while this was going on, they continuously spammed me offers and promotions. Their chat support are ruthless, rude, robotic and short. I am extremely baffled how this feral firm have a gambling licence.
having spent a consiterate amount on many slots you will not get any bonus and when /if you do they are as minimal as possible ie 1pound a spin 15 free spins 40p outcome please do not waste your money on this con site absolute rubbish avoid at all cost
Avoid roulette is a scam 100 %
Don’t you even think of going on to their site as it’s the worst casino site I have been on and I am memeber of many sites firstly they promote a 3in1 bonus which u will not get at all you will be told you are not eligible because the code was not entered and they don’t give this manually secondly withdrawing is matter of weeks if not months or afraid to say this but might even not get any withdrawal ! They very keen and fast on taking payments but when it comes to withdrawing it will be in the status of Pending for two days than Processing for two days than it will change to in process and than people it will go back to pending because of processor bridge have never heard this before . Whe. I enquired about the withdrawal after three days I was told that from their side it’s completed successfully and after when it failed they said it failed because of my bank attempt and than changed the story to processor bridge I have never heard this rubbish before and I don’t trust this site it was my last time I played there they constantly interrupt the play keeping the reels on spinning you have to close the game and go back it’s one big scam company please avoid if you don’t want to loose your 😳
Metropolitan Gaming Online is a digital platform designed to facilitate online reviews and ratings for various businesses and services. The company operates a user-friendly interface that allows consumers to share their experiences and opinions about products and services they have utilized. By providing a space for honest feedback, Metropolitan Gaming Online aims to help potential customers make informed decisions based on real user experiences. Targeting both consumers looking for reliable insights and businesses seeking to manage their online reputation, the platform fosters a transparent review process. Users can access a wide range of categories, making it easier to find specific information relevant to their interests. Metropolitan Gaming Online is committed to enhancing the overall customer experience by connecting users with trustworthy information and promoting accountability within the marketplace.
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