Mobile Vikings is a telecommunications provider based in Belgium, specializing in both mobile and home internet services. The company offers a range of flexible subscription plans, allowing customers to combine mobile data and home internet solutions tailored to their needs. Their services include high-speed mobile internet powered by 5G technology and unlimited home internet options via Fiber, all at competitive prices starting from €10 per month for mobile subscriptions and €40 for home internet.
Targeting consumers who value affordability and reliability, Mobile Vikings is committed to delivering top-quality internet services supported by the robust Proximus network. The company prides itself on customer satisfaction, offering a dedicated helpdesk available seven days a week to assist users with inquiries. With a strong presence in the Belgian market, Mobile Vikings has garnered positive feedback from its customer base, reflecting its commitment to providing efficient and effective communication solutions.
Mobile Vikings has a positive customer experience.
Mobile Vikings receives overwhelmingly positive feedback from its customers, who frequently highlight the excellent service and competitive pricing. Reviewers appreciate the quick response times and the helpfulness of the staff, noting that the customer service is both efficient and friendly.
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Many express satisfaction with the quality of the internet service, describing it as fast and reliable, with good coverage. The app is also praised for its user-friendliness, making it easy for consumers to manage their subscriptions. However, a few customers have raised concerns about the internet service quality, suggesting that it may not meet expectations for everyone. Despite these minor complaints, the overall sentiment remains highly favorable, with many declaring their loyalty to Mobile Vikings.
1,060 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,060
100%
+0.3
● Low
4.4 / 5 overall
=
1,060 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.6▲ 0.3
12-month avg
4.4
All-time
4.4
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.2
82
Jan 25
3.7
46
Feb 25
4.4
122
Mar 25
4.4
127
Apr 25
4.3
98
May 25
4.1
115
Jun 25
4.6
243
Jul 25
4.7
167
Aug 25
4.4
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 460 positive reviews
Customer service19%
89 mentions
Prices & value8%
39 mentions
Website & app4%
17 mentions
Easy to use2%
7 mentions
“Snelle service”
On “Customer service” · Aug 31, 2025
Top complaintsof 37 negative reviews
Customer service35%
13 mentions
Installation8%
3 mentions
Payment issues5%
2 mentions
“Na meer dan 2 maanden zonder werkend internet en een eindeloze draaideur van installatiemomenten, miscommunicatie en...”
On “Customer service” · Aug 29, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
Overall rating and review count for this company and similar companies
Bonjour mobile Vikings j'en pense quoi pas grand-chose le service il est pas là et en plus mon application de mon téléphone il va plus depuis 2 jours on essaie de vous contacter vous répondez pas franchement le service il est nul vous devrez faire mieux pour le service après-vente 🫤🫤👀
Ik ben altijd zeer tevreden geweest maar sinds kort moet ik elke dag de app verwijderen en er opnieuw opzetten omdat het icoontje blijft draaien en ik niet meer kan zien hoeveel belwaarde of bytes ik nog te besteden heb. Ik kan hierdoor ook niet meer herladen
J'ai internet viking avec 2 bouste mais j'ai beaucoup de problèmes avec la connexion sa bloque tout le temps j'aimerais qu'il fasse quelque chose pour arranger ça
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Mobile Vikings is a telecommunications provider based in Belgium, specializing in both mobile and home internet services. The company offers a range of flexible subscription plans, allowing customers to combine mobile data and home internet solutions tailored to their needs. Their services include high-speed mobile internet powered by 5G technology and unlimited home internet options via Fiber, all at competitive prices starting from €10 per month for mobile subscriptions and €40 for home internet.
Targeting consumers who value affordability and reliability, Mobile Vikings is committed to delivering top-quality internet services supported by the robust Proximus network. The company prides itself on customer satisfaction, offering a dedicated helpdesk available seven days a week to assist users with inquiries. With a strong presence in the Belgian market, Mobile Vikings has garnered positive feedback from its customer base, reflecting its commitment to providing efficient and effective communication solutions.