Mobile Vikings is a telecommunications provider based in Belgium, specializing in both mobile and home internet services. The company offers a range of flexible subscription plans, allowing customers to combine mobile data and home internet solutions tailored to their needs. Their services include high-speed mobile internet powered by 5G technology and unlimited home internet options via Fiber, all at competitive prices starting from €10 per month for mobile subscriptions and €40 for home internet. Targeting consumers who value affordability and reliability, Mobile Vikings is committed to delivering top-quality internet services supported by the robust Proximus network. The company prides itself on customer satisfaction, offering a dedicated helpdesk available seven days a week to assist users with inquiries. With a strong presence in the Belgian market, Mobile Vikings has garnered positive feedback from its customer base, reflecting its commitment to providing efficient and effective communication solutions.
Mobile Vikings receives overwhelmingly positive feedback from its customers, who frequently highlight the excellent service and competitive pricing. Reviewers appreciate the quick response times and the helpfulness of the staff, noting that the customer service is both efficient and friendly.
Many express satisfaction with the quality of the internet service, describing it as fast and reliable, with good coverage. The app is also praised for its user-friendliness, making it easy for consumers to manage their subscriptions. However, a few customers have raised concerns about the internet service quality, suggesting that it may not meet expectations for everyone. Despite these minor complaints, the overall sentiment remains highly favorable, with many declaring their loyalty to Mobile Vikings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,060 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.2 | 82 |
| Jan 25 | 3.7 | 46 |
| Feb 25 | 4.4 | 122 |
| Mar 25 | 4.4 | 127 |
| Apr 25 | 4.3 | 98 |
| May 25 | 4.1 | 115 |
| Jun 25 | 4.6 | 243 |
| Jul 25 | 4.7 | 167 |
| Aug 25 | 4.4 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Snelle service”
“Na meer dan 2 maanden zonder werkend internet en een eindeloze draaideur van installatiemomenten, miscommunicatie en...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.1 out of 5 (good) | 4.2 out of 5 (good) | +7% | 1,060 |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | 2.6 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.3 out of 5 (poor) | 3.6 out of 5 (good) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.5 out of 5 (good) | — | — | 1,060 |
Bottom line: Mobile Vikings is #2 of 5 on overall rating in this group. On quality, Maya Mobile scores higher (5.0 vs 4.2).
500 reviews of Mobile Vikings . Filter by what matters to you.
Je viens de changer d'operateur internet. Je passse de EDPNet à Mobile Vinkings. Je l'ai fait car cela fait 3 ans que je suis satisfait de moes abonnements mobiles pour mes enfants et moi. Je constate que la capacité de ma ligne a été réduite. C'est innacceptable pour moi. Si cela se maintient, je retourne chez EDPNet
Quand tout va bien, tout va bien. Par contre quand il y a un problème, le service client est dépassé... ils se mêlent les pinceaux, ils confondent des dossiers... Une formation serait nécessaire pour ces agents...
Je suis sure que cette boîte est très bien, mais malheureusement, ils font partie du groupe proximus et dépendent de leurs techniciens... Cela fait depuis mars que je tente de passer chez Mobile Vikings, mais pour ça, installation obligatoire de la fibre. Et malgré tous les efforts du service client (adorables, au demeurant), impossible de faire passer l'installateur à mon adresse... Ce sont des installateurs proximus, qui se désistent, ne préviennent pas et ne viennent jamais au rdv. J'aimerais vraiment pouvoir dire du bien de Mobile Vikings, mais vues les circonstances, cela devient compliqué, et ce, entièrement à cause de leur rachat par proximus...
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Eerste installatie voor vaste wifi werf geannuleerd. Tweede installatie kon niet doorgaan daar men niet had nagegaan dat men nog een kabel moest trekken. Hopelijk na minstens een maand komende afspraak wel alles in orde. Wanneer u vlotte installatie wenst geen aanrader. Personeel wel zeer vriendelijk. Update: derde afspraak is men ook niet komen opdagen
Te trage internetverbinding over VDSL Ben al enkele jaren zeer tevreden klant wat het mobiel abonnement betreft en schakelde onlangs dus ook over op het "beste internet volgens Testaankoop". Ik dacht een downloadsnelheid van 80 of 90 Mbps te halen maar nee, amper 45 Mbps. Support heeft dit ook toegegeven maar ik zou dan wel een inspanning willen zien van Mobile Vikings. Ofwel infrastructuurwerken (jawel, door Proximus dan maar) ofwel een abonnement voor 20 EUR per maand en niet 40 EUR. Halve snelheid dus halve prijs, meer dan logisch lijkt me. Ik raad dus enkel Mobile Vikings internet aan als je over glasvezel beschikt! P.S. Ik heb ondertussen Mobile Vikings internet opgezegd vermits ze verder toch geen actie ondernemen!
Zoals anderen al aanhalen is de dienst op zich helemaal ok maar de klantendienst is waardeloos. Meermaals een email gestuurd met bepaalde vragen, nul reactie. EDIT: inmiddels heel kort antwoord op een toch wel uitgebreide vraag.
Mobile Vikings is a telecommunications provider based in Belgium, specializing in both mobile and home internet services. The company offers a range of flexible subscription plans, allowing customers to combine mobile data and home internet solutions tailored to their needs. Their services include high-speed mobile internet powered by 5G technology and unlimited home internet options via Fiber, all at competitive prices starting from €10 per month for mobile subscriptions and €40 for home internet. Targeting consumers who value affordability and reliability, Mobile Vikings is committed to delivering top-quality internet services supported by the robust Proximus network. The company prides itself on customer satisfaction, offering a dedicated helpdesk available seven days a week to assist users with inquiries. With a strong presence in the Belgian market, Mobile Vikings has garnered positive feedback from its customer base, reflecting its commitment to providing efficient and effective communication solutions.
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