Great talk with Matt and Tutor Chrisel
I had a great talk with both Matt and my tutor Chrisel to help me understand and get me on my way to learn some new things for a different career.

My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
Learning Online receives overwhelmingly positive feedback from its users, with many praising the helpfulness of the staff and the quality of the courses. Reviewers highlight the organized layout of the learning platform, which enhances the overall learning experience, and express appreciation for the supportive tutors who provide valuable feedback.
Customers like Fraser and Charlotte commend the staff for their exceptional assistance during the enrollment process, making it simple and exciting. However, a small number of critical reviews raise concerns about transparency and communication, particularly regarding enrollment practices and a perceived lack of duty of care. Despite these issues, the majority of users report a satisfying and enriching educational experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 927 | 100% | -1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 1.0 | 1 |
| Dec 24 | 3.5 | 4 |
| Jan 25 | 4.4 | 14 |
| Feb 25 | 5.0 | 12 |
| Mar 25 | 4.2 | 5 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 4.5 | 2 |
| Aug 25 | 2.8 | 4 |
| Sep 25 | 4.0 | 1 |
| Oct 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nicholas Medland was very helpful and infomative looking forward to the learning now”
“To make matters worse, they funneled the payment through Payright finance, which means we are now locked into debt fo...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 2.7 out of 5 (poor) | −4% | 927 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Learning Online is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.7).
500 reviews of Learning Online . Filter by what matters to you.
I had a great talk with both Matt and my tutor Chrisel to help me understand and get me on my way to learn some new things for a different career.
Matt is an absolute champion! He was so welcoming, professional, diligent and personable. I questioned him extensively about pros and cons of the course and how it compared to other learning options. He answered rationally and concisely, giving examples of the benefits. His honest, sincere and dedicated approach is indeed rare and sets the pace for successful and confident learning. Many thanks Matt :)
Matt was awesome & such a down to earth person to talk to. Very helpful and full of great tips.
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Best customer service! Thank you Orr Rotstein I found that he was quick, professional and informative!! Firstly, I did not want to join an online course as previously i have done other animal studies course practically, and was worried i would struggle to learn. However, after the 1st day of joining, the website was easy to access and every was informative and educational. Orr provided exceptional service and answer all my concern and queries, I would definitely recommend for anyone who would like to get into the industry.
Trent made the whole enrolment process very easy and manageable.
I had such a great experience with my agent Kate. She was so sweet and personable and made me feel very confident that I can take on this new career endeavour. She listened to what it is I wanted to achieve and the course she recommended sounds perfect. I don’t think I’ve ever had better customer service. Thank you so much :)
Izzy was incredibly patient with all my questions and helped me to choose the right options for my needs, saving me a lot of time and money as well. Very happy with my enrolment, and looking forward to studying my Sports Nutrition course!
This whole process has been so easy to start, Bryce at Learning Online was very knowledgeable and friendly, he helped me pick the perfect course for me and explained everything involved, his instructions, information and advice were very clear and I was able to start the course that evening, Thank you so much Bryce. I honestly has no idea where to start or what course would be best for me and he made the whole thing quite simple and easy to decide.
I have to thank the guy I talked to for being so understanding of my personal situation, and helping me understand what's involved in the course I chose. He was very easy to talk to and get along with, and also didn't make me feel like I was being forced into the course. Thank you again, you absolute LEGEND!!
Matt was so sweet on the phone and helped me in any way I needed, which was such a great help
Was such an easy process for enrollment and the lovely Jess and Izzy were amazing and paiteint. Can't wait to start this amazing journey
Great staff, super friendly and helpful, response times to any questions I had during my course where answered rather quickly. they accommodated to any needs super well, gave me an extension when I asked. I Took a course in dog grooming then later applied for a few dog groomer jobs. I landed every interview and got accepted into two different salons. one of the salons where very impressed and said how these guys are nightly though of and very good for their courses and training.
Did a some research on looking up courses in order to further my education. When Kate reached out after a request, they are so wonderful to talk to and gave me all the information I needed to start up enrolment. Talking me through each step and calling back when needed. I really appreciate Kate's assistance to start my higher education
I spoke over the phone today with a lovely lady who was able to help guide me in the right direction for the career choice that best suited my interest. The phone call went great and by the end of the call I was successfully enrolled in a course which I am super excited to start. Learning Online are a great company to go through if you’re looking to study a course that will genuinely satisfy you and advance you in your desired career path. I look forward to working with them and enhancing my career :)
I went online for a course that would suit my next step in my career and my business. After researching I came across My learning online .com.au I enquired and had a response by phone. It didn't take long to get a course tailored to my needs, with a great payment plan and plenty of time to do the study. I spoke to a kind efficient, woman that was able to set this up quickly. She double checked everything.
I have completed my veterinary assistant course and I am very happy to say that I have finally achieved my goal. Thank you to Kirsty for helping me out with the course questions that I didn’t understand she is so friendly and a amazing tutor.
I am currently doing the Marine Studies course and loving it! From the great first contact and easy set up to the very supportive and helpful feedback - thanks Jess and Jasmine! I work full time and this course is exactly what I wanted, its interesting, informative in an area I have always wanted to explore and I can work at my own pace without any pressure. Thanks Learning Online!
This was a very pleasant experience. Nikolay was very knowledgeable.
My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
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