Awesome Service
Awesome Service, Helpful and calming staff. I feel Satisfied and Clear in the process's through Callcentre operatives

My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
Learning Online receives overwhelmingly positive feedback from its users, with many praising the helpfulness of the staff and the quality of the courses. Reviewers highlight the organized layout of the learning platform, which enhances the overall learning experience, and express appreciation for the supportive tutors who provide valuable feedback.
Customers like Fraser and Charlotte commend the staff for their exceptional assistance during the enrollment process, making it simple and exciting. However, a small number of critical reviews raise concerns about transparency and communication, particularly regarding enrollment practices and a perceived lack of duty of care. Despite these issues, the majority of users report a satisfying and enriching educational experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 927 | 100% | -1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 1.0 | 1 |
| Dec 24 | 3.5 | 4 |
| Jan 25 | 4.4 | 14 |
| Feb 25 | 5.0 | 12 |
| Mar 25 | 4.2 | 5 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 4.5 | 2 |
| Aug 25 | 2.8 | 4 |
| Sep 25 | 4.0 | 1 |
| Oct 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nicholas Medland was very helpful and infomative looking forward to the learning now”
“To make matters worse, they funneled the payment through Payright finance, which means we are now locked into debt fo...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 2.7 out of 5 (poor) | −4% | 927 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Learning Online is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.7).
500 reviews of Learning Online . Filter by what matters to you.
Awesome Service, Helpful and calming staff. I feel Satisfied and Clear in the process's through Callcentre operatives
Just an amazing company to have done my course through, the support was amazing, just a very enjoyable experience.
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Thank you Bailey, for a very enjoyable conversation.. I am sure you will go far in your career. 😉. You were very informative with course information and made it very easy to complete the enrollment process.
I have recently completed my Veterinary Assistant Certificate. The course was great and I am now wanting to do further study in the industry. Tutor Kirsty in particular was super supportive and gave me great feedback while assessing my work. I highly recommend My Learning Online for online courses. Laura
I wasn't really sure about doing the photography course online, but just talking it through with the great staff at Learning Online put my fears to rest. I have enjoyed doing this course and have learnt so much and feel very comfortable in my way forward. Thank you to all who have helped me in different ways.
I had the absolute pleasure of talking to Jessica who not only brightened my day with her genuine love & passion for her job and the company itself, but went above and beyond to go through every detail of the specific course that I wanted to enroll in, left no questions unanswered, and made me feel super comfortable talking that my anxiety actually took a back seat! So excited to start the Professional Dog Grooming course knowing I have the awesome support of Jess & the Learning Online team!
I spent over an hour getting enrolled in your online course with Bailey. I cannot express how amazing he was with customer service, enrollment, explaining the course in great detail. He was without a doubt one of the best customer service operators I have ever experienced. He helped me with everything and with a few problems he preserved and got me enrolled. Thanks Bailey you are a champion.
Learning Online offers interesting and flexible courses to gain specialist knowledge. I was able to combine both Reptile Zoology and Reptile Conservation into my course as I was passionate about both. During my studies I always felt supported by my tutors, Kriselle and Kirsty, who were kind and approachable. Overall a great experience!
I had the privilege of dealing with Josh, Kriselle and Amy, they are 3 of the nicest people you will ever have the luxury of speaking to. I was very skeptical of doing an online course and they made me feel at ease. They went through every detail of the course and made sure I was more than comfortable with everything. If only there were more awesome people in the world like them. I am looking forward to starting my Photography course. I highly recommend them. If ever you’re looking to expand your learning, then My Learning Online is where it’s at. They are AMAZING.
Learning Online is a fantastic learning platform which has given me the skills,knowledge and confidence to further my career in the Horticulture industry. There is endless possibilities to branch out into other areas and study different courses within this field. A huge thank you to Joseph who signed me up and who is still helping me navigate my way through this awesome course. Thank you also to Kriselle Naidoo,Tess Marks and James Carter who are kind and helpful. THANK YOU LEARNING ONLINE!!
My first contact was with Nick in regards to my wanting to do a photography course. He was amazing and so knowledgeable about all the courses they have provided. We discussed what I am interested in learning and found the perfect course for me. Nick made sure that it was exactly right for me, I was so impressed with Nick's professionalism, knowledge and all that the course had to offer that I enrolled straight away. The next day I received a call from James and he checked in to make sure that I had no issues with logging in and starting my studies. Both Nick and James are a huge credit and I look forward to them seeing my pictures as I progress. I will be highly recommending to my friends and family if anyone wants to study to definitely follow in my steps and enrol.
My experience so far with Learning online has been absolutely incredible. I got the privilege of speaking with Bailey Pavich and he went absolutely above and beyond to go through and explain everything in full detail. Did his best to get a clear understanding of what I was looking for and wanting to achieve in this next part of my life. His customer service was beautiful. He was friendly, respectful, open minded and most importantly understanding. He definitely did his absolute best to make sure i had an excellent understanding of what i will be studying and how i can do that study. He is able to make that rapport with the customers he comes into contact with and can definitely make you feel like you've known him for years. I couldn't have asked any more for such an incredible person to have my first experience within the company to take on this next part of my life. Bailey will definitely go far in this role and I highly suggest him for the best experience possible. n.n
I would like to thank Jessica wheeler at learning online I have enrolled in a photography course and Jessica was brilliant so helpful went through everything every detail absolutely brilliant. I’m so excited start learning photography thanks Jessica Regards Karen Williamson
Learning online has made my life easy to get the course done. The educators are great to help out when needed I would recommend online learning
An excellent experience. Joseph was extremely polite, friendly, honest and knowledgeable. I was guided through the enrolment procedure with ease thanks to Joseph. Once enrolled I spoke with Tess(tutor) and again was made to feel welcome into the course , knowing I will be well supported throughout my study. I am feeling really enthusiastic about this new line of study and that is all thanks to Joseph and Tess.
Thanks to Jordan for making my enrolment to the horticulture course so easy. Champion!
Jessica was very helpful and friendly. Made it very easy to enrol in the course and explained everything simply.
My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
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