Nationwide Tracing Services Ltd is a specialized provider of people tracing services in the UK, offering a comprehensive range of solutions designed to locate individuals efficiently and discreetly. With over 25 years of combined experience in the field, the company utilizes advanced tracing systems alongside skilled agents to deliver accurate results. Their services include address tracing, tenant tracing, debtor tracing, and family tracing, all backed by a no trace, no fee guarantee, ensuring that customers only pay when successful results are achieved. Targeting a diverse clientele, including businesses, landlords, and individuals seeking to reconnect with lost family members, Nationwide Tracing prioritizes confidentiality and compliance with GDPR regulations. The company’s commitment to providing reliable and fast tracing services makes it a trusted choice for those needing to locate individuals in various circumstances without the requirement for prepayment.
Nationwide Tracing Services Ltd receives a mixed response from customers, reflecting both commendable service and significant frustrations. Many reviewers praise the company for its efficiency and professionalism, highlighting helpful staff members like Mike and Tony who provide clear explanations and support throughout the tracing process.
Positive experiences often mention successful outcomes and easy online procedures. However, a notable number of complaints focus on misleading practices, with several customers expressing dissatisfaction over unfulfilled promises and unexpected charges. Issues regarding the company's communication and transparency are also prevalent, with some feeling misled about the tracing process and costs involved.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.2 | 9 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
“Mike was so helpful”
“I’m sorry to say I don’t think we can supply Mr Knotman’s personal information on the back of these documents – whils...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Services & Government.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 3.2 out of 5 (fair) | 67 out of 100 | 3.9 out of 5 (good) | — | 9 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 |
Bottom line: Nationwide Tracing Services Ltd is #5 of 5 on overall rating in this group. On service, TM Legal scores higher (4.8 vs 3.9).
9 reviews of Nationwide Tracing Services Ltd. Filter by what matters to you.
I used this company for the first time and the service is absolutely amazing. It was such an easy process completing a form online. I could not believe that with such small amount of information this company had traced the debtor within 24 hours. I would highly recommend this company as they are professional and to get such a great result so quickly was incredible. I will definitely be using them again in the future.
Very professional company giving great service resulting in a successful trace and fantastic customer service too…both Tony and Mike are very pleasant and could not have been more helpful…I would highly recommend this company.
Very efficient and supplied me with the info I needed. Mike was so helpful
They are good helpful company that gets it done correctly
Excellent professional service. They clearly explained data protection rules and gaining consent before sharing information. After my relative was traced we had a happy reunion - many thanks !
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Polarized pattern: few middle ratings. 56% of recent reviews are 4–5★ and 44% are 1–2★.
Nationwide Tracing Services Ltd is a specialized provider of people tracing services in the UK, offering a comprehensive range of solutions designed to locate individuals efficiently and discreetly. With over 25 years of combined experience in the field, the company utilizes advanced tracing systems alongside skilled agents to deliver accurate results. Their services include address tracing, tenant tracing, debtor tracing, and family tracing, all backed by a no trace, no fee guarantee, ensuring that customers only pay when successful results are achieved. Targeting a diverse clientele, including businesses, landlords, and individuals seeking to reconnect with lost family members, Nationwide Tracing prioritizes confidentiality and compliance with GDPR regulations. The company’s commitment to providing reliable and fast tracing services makes it a trusted choice for those needing to locate individuals in various circumstances without the requirement for prepayment.
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