Entreprise non sérieuse
Entreprise non sérieuse. 2 débits pour une seule commande. Et commande « en cours » depuis plus d’un mois sans avancement. Aucun retour du « service client ». Site à éviter !!

Next Food is a leading producer and distributor in the international edible insects market, offering a diverse selection of ready-to-eat insect snacks and cooking ingredients. The company specializes in sustainably raised and dried edible insects, emphasizing health benefits, including high protein content and essential nutrients such as Omega 3, calcium, iron, and zinc. Customers can choose from a variety of products, including flavored options and plain edible insects, all prepared under strict quality controls to ensure safety and taste. Next Food targets a wide audience, including health-conscious consumers and environmentally aware individuals looking for sustainable protein alternatives. With a commitment to eco-friendly practices, the company provides international shipping, making it convenient for customers across Europe, the USA, Canada, Australia, and Asia to purchase their products online.
Next Food receives a mixed reception from customers, with a significant portion expressing frustration over order fulfillment and customer service. Many reviewers report issues with items never being received, with orders remaining "in progress" for weeks without any updates or responses from the company.
Complaints about the lack of communication and difficulty reaching customer service are prevalent, leading some to question the company's reliability. However, a few customers highlight positive experiences, praising the quality and quantity of the products received, as well as the speed of delivery when orders are fulfilled. Despite these positive notes, the overwhelming sentiment reflects dissatisfaction, particularly regarding order management and customer support. Overall, Next Food struggles with significant operational issues that overshadow its strengths.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.2 | 6 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
“Entreprise non sérieuse”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.2 out of 5 (poor) | 50 out of 100 | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 |
Bottom line: Next Food is #4 of 5 on overall rating in this group.
6 reviews of Next Food. Filter by what matters to you.
Over a year ago
Entreprise non sérieuse. 2 débits pour une seule commande. Et commande « en cours » depuis plus d’un mois sans avancement. Aucun retour du « service client ». Site à éviter !!
Over a year ago
Commande payée, mais aucune trace d'elle! Pas de mail reçu, rien. Arnaque.
Over a year ago
Ordered items 22nd sept with a 3 day delivery. 4th October no items delivered - no response to emails - telephone number never available. Possibly a scam site or very poor management. I’ll update i... See more
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Polarized pattern: few middle ratings. 33% of recent reviews are 4–5★ and 67% are 1–2★.
Entreprise non sérieuse. 2 débits pour une seule commande. Et commande « en cours » depuis plus d’un mois sans avancement. Aucun retour du « service client ». Site à éviter !!
Commande payée, mais aucune trace d'elle! Pas de mail reçu, rien. Arnaque.
Ordered items 22nd sept with a 3 day delivery. 4th October no items delivered - no response to emails - telephone number never available. Possibly a scam site or very poor management. I’ll update if I hear anything .
Bought something from them on May 2, and the order is still "processing" as of May 23. Tried to contact the seller twice, and got no response. I'm now disputing the transaction with my bank. Update: Suspecting a scam (due to my message being completely ignored), i ended up disputing the transaction with the bank some time ago. Today (June 14th), more than a month after I ordered, I actually did receive the order.
Great, quantity, quality for a very reasonable price. delivered from Thailand in under a week!
They didn't respond to my message, and there wasn't anywhere I could read about my package's shipment process, but I received the package, much to my surprise after I had written a bad review on here.
Next Food is a leading producer and distributor in the international edible insects market, offering a diverse selection of ready-to-eat insect snacks and cooking ingredients. The company specializes in sustainably raised and dried edible insects, emphasizing health benefits, including high protein content and essential nutrients such as Omega 3, calcium, iron, and zinc. Customers can choose from a variety of products, including flavored options and plain edible insects, all prepared under strict quality controls to ensure safety and taste. Next Food targets a wide audience, including health-conscious consumers and environmentally aware individuals looking for sustainable protein alternatives. With a commitment to eco-friendly practices, the company provides international shipping, making it convenient for customers across Europe, the USA, Canada, Australia, and Asia to purchase their products online.
This profile hasn't been claimed by the business owner.