OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry. Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.
OnCourse Learning receives a mix of feedback from its users, with many praising the ease of navigation and the quality of the courses. Reviewers highlight the informative content and effective instructors, with several stating that the platform is user-friendly and allows for self-paced learning.
However, significant complaints arise regarding customer service, with many customers reporting long wait times and unhelpful responses when seeking assistance. Issues with course credit reporting and an outdated user interface also contribute to dissatisfaction. While some users have had positive experiences and recommend the service, others express frustration and caution against using OnCourse Learning. Overall, the sentiment leans towards the positive, but the critical feedback on service and organization cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.5 | 26 |
| Aug 24 | 3.8 | 28 |
| Sep 24 | 4.4 | 39 |
| Oct 24 | 4.5 | 45 |
| Nov 24 | 3.9 | 42 |
| Dec 24 | 4.0 | 72 |
| Jan 25 | 3.4 | 38 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to navigate; resources at your fingertips”
“I took the NMLS education course with OnCourse Learning and would not recommend it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.7 out of 5 (good) | 2.8 out of 5 (fair) | −20% | 1,000 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: OnCourse Learning is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of OnCourse Learning. Filter by what matters to you.
Unorganized. Webinar doesn't work. They don't send you a link. Assignments say due before you started. Prep XL is complicated and not straight foward. There refer to discussion post but there is no discussion. Been doing online classes for over 20 years and this is bar far the worst. It's even worse when you are trying to learn a new career and the format is so bad.
Going on 3 years with OnCourse and it’s is by far the best course I’ve purchase since getting my license.
The classes are simple and easy to navigate. They were well explained to assist you in answering the questions on the test.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Your quizzes were hard to pass, and then I bought a Az class on the last day after realizing that I missed a hr of Az time on my renewal Hrs and it wasn't even state specific. You took that class down and I spent a hr doing a random class for now reason.
My experience was terrible.I have taken this course with another school every year; and I had never experienced taken that course in two parts. I have always registered for the CE for Mortgage Loan originator and pay the fee assigned .and no problem until I came to On Course Learning the experience was horrible.
You have a great system of learning, I have been with you many years
Excellent customer service. Fantastic narrator, helped me complete the course with ease.
This is the third time that 'oncourse learning' has prompted me to leave a review (I did respond already to both of the prior requests - in addition I sent several emails to them without an adequate response). To start off, when I went initially went online earlier this week to sign up for/complete my annual 12 hours of continuing education, after adding the required classes to my 'cart' (7+1 hour 'MLO' CE + 4 hr 'RI' CE), I was bit annoyed at the fact that even with the current '25% promotion' the total charges for the course work came out to be $170.82 (vs. the $114.80 charge last year). I have receiving my annual CE through the Arizona School of Business & Real Estate (and it's various Colibri affiliates) since 2009. Before completing my purchase, I reached out to customer service to inquire about the substantial price increase and unfortunately, they did not really seem to care about my concerns. Unfortunately, due to the approaching deadline to complete the CE, I grudgingly completed my purchase and started the first portion of the online course work. With the first 30 minutes or so, I started coming across numerous errors on the periodic 'quiz' questions which require to you select the 'wrong answer' to proceed with the course (after the 3rd or 4th instance, I started taking 'screen shots' of the 'wrong answers' - several copies attached). There was even an error on the 'final exam' questions (screen shot attached). In addition to the incorrect answers on the questions, there were also several points in the course where quiz questions appeared that pertained to topics not yet covered. You'd think that after a more than 30% increase in the price, at a minimum, the material presented would at least be 'proof read' by a knowledgeable individual before using it in an educational setting. Even after 15 years of loyalty, when it comes to completing my CE next year, I will definitely be looking for a new provider.
I purchased the class in December and without notice you all deleted the class before I could even complete it.
Poor programs and customer service.
It was efficient and easy
smooth experience
Not user friendly.
They signed me up for the wrong state course. After I took it they wouldn't fix anything or communicate with me until I called via phone. They then transferred me around and acted like it wasn't a big deal
Professional and speedy service 👌
The instructor was knowledgeable and easy to follow. The CE class was great.
OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry. Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.
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