OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry. Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.
OnCourse Learning receives a mix of feedback from its users, with many praising the ease of navigation and the quality of the courses. Reviewers highlight the informative content and effective instructors, with several stating that the platform is user-friendly and allows for self-paced learning.
However, significant complaints arise regarding customer service, with many customers reporting long wait times and unhelpful responses when seeking assistance. Issues with course credit reporting and an outdated user interface also contribute to dissatisfaction. While some users have had positive experiences and recommend the service, others express frustration and caution against using OnCourse Learning. Overall, the sentiment leans towards the positive, but the critical feedback on service and organization cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.5 | 26 |
| Aug 24 | 3.8 | 28 |
| Sep 24 | 4.4 | 39 |
| Oct 24 | 4.5 | 45 |
| Nov 24 | 3.9 | 42 |
| Dec 24 | 4.0 | 72 |
| Jan 25 | 3.4 | 38 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to navigate; resources at your fingertips”
“I took the NMLS education course with OnCourse Learning and would not recommend it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.7 out of 5 (good) | 2.8 out of 5 (fair) | −20% | 1,000 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: OnCourse Learning is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of OnCourse Learning. Filter by what matters to you.
extremely upset that the program keeps kicking me out and putting me in bio sign. I have wasted several hours and have not been able to complete the first assignment. extremely unhappy. extremely unhappy. this is very very upsetting.
I've always used oncourse for my training and to me the information is relative, easy to navigate and easy to understand.
Zero stars if I could. They did not alert me that I still needed to do 1 more hour of state specific education. When I called to order the remaining course I was on hold for ONE HOUR. They have horrible customer service. They’re priced lower than any other CE service and now I know why. You get what you pay for!
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I initially had a bad experience, but they resolved the issue. I received a phone call and they apologized.
The login in process is terrible and ridiculous with biotech identify. Thats the only reason I gave 4 stars not 5. The course is great.
Not sure what this rating is for? I had already responded to a survey on the course - was this for ordering a course? My experience on that was great. I didn't however receive communication back on my questions. but no worries figured out all on my own.
Great course with great tools and instructor! This is the best online course I have participated in. I passed the first time!
Sales was closed completely for two solid days (Dec 8-9) and no call back from my voice mails either. This is extremely poor service. I am ready to buy, but get an error so I have no choice but to call you to get this process finished.
Easy to order
be nice if someone was available by phone, looks like I paid for one of the wrong courses
The course is easy and a great way to do your hours. My issue is with customer service/sales. I spent well over 1-2 hours on hold, numerous emails to get the course link to pay for. I was told 24-48 hours to get a link, it went well into 3-4 days.
Love working at my own pace.
Frustrating right at the beginning. There is no clear instruction on how to create that Bio-Sig code, for some reason. It's not hard to put a sentence on a side that you have to enter the code 3 times and it will be validated, and then you will receive an email. It shouldn't be hard, right? Sounds like a common sense... And I wouldn't waisted 3 days, on which I planned to complete the course. Moreover, I called the support on Friday, was on hold for about 40 min, then requested someone to call me back, but no one called... How many stars do you think you deserve?
Hard to have meaningful online courses
I reached out to customer service requesting last name change on my profile and update new email address on NMLS/BioSig. Multiple associates Aubree B, Glinda, Emily none were able to complete the task requested. I still need assistance getting this fixed please reach back.
Very well formatted
The online content was easy and straight forward to navigate
Great school and very convenient way of learning
OnCourse Learning is a provider of expert-led online training solutions tailored specifically for professionals in the financial services sector. The company offers a comprehensive range of courses including mortgage training, compliance education, and professional development programs for mortgage loan originators, banks, credit unions, and non-bank financial service providers. With over 950 compliance training courses available, OnCourse Learning aims to equip its customers with the knowledge and skills necessary to navigate the complexities of the financial industry. Targeting banking professionals, credit union staff, and other financial service providers, OnCourse Learning delivers high-quality educational resources that support ongoing professional development and licensing requirements. The platform features a mix of live webinars and on-demand courses, ensuring that users have access to relevant training materials that can enhance their expertise and compliance capabilities in an evolving regulatory landscape.
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