One Stop Cable Shop is an online retailer specializing in data networking and network cabling solutions. The company offers a comprehensive range of products, including copper and fiber cables, hardware, switches, and WiFi equipment. With a focus on quality and affordability, One Stop Cable Shop serves customers in need of networking supplies for both personal and professional use.
Targeting individuals and businesses alike, the company aims to simplify the purchasing process for networking products by providing a user-friendly online shopping experience. Customers can benefit from daily discounted prices and next-day delivery options within the UK. Additionally, One Stop Cable Shop offers free configuration and cloud hosting services for their WiFi products, ensuring a seamless setup for users. Through its diverse product offerings and commitment to customer satisfaction, One Stop Cable Shop is a reliable source for all networking needs.
One Stop Cable Shop has a positive customer experience.
One Stop Cable Shop receives overwhelmingly positive feedback from customers, highlighting their excellent service and prompt delivery. Reviewers frequently commend the knowledgeable staff, particularly mentioning individuals like Dave, who provide helpful technical advice and ensure orders are processed quickly.
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Many customers appreciate the ease of ordering and the reliability of product delivery, with several noting that items arrive as expected, often the next day. However, there are a few complaints regarding order mix-ups, such as receiving incorrect cable lengths, though these issues are typically resolved swiftly by the responsive customer service team. Overall, the company is recognized as a go-to supplier for various electronic needs, particularly in CCTV and networking products.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
192
100%
● Low
4.9 / 5 overall
=
192 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2023.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 23
5.0
4
Feb 23
5.0
4
Mar 23
5.0
4
Apr 23
5.0
1
May 23
5.0
7
Jun 23
5.0
7
Jul 23
5.0
6
Aug 23
5.0
2
Sep 23
—
0
Oct 23
5.0
1
Nov 23
5.0
5
Dec 23
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 192 most recent reviews.
Top praiseof 187 positive reviews
Customer service55%
103 mentions
Delivery49%
91 mentions
Fast & efficient35%
66 mentions
Prices & value14%
26 mentions
“We were intially delivered 9x 2m cables instead of 3m cables by mistake, as part of a larger order - I honestly hadn'...”
On “Customer service” · Nov 26, 2023
Top complaintsof 4 negative reviews
Returns50%
2 mentions
“Ordered branded product and recieved in plain box with one stop sticker on front when I rang to ask why it wasn't in...”
On “Returns” · Oct 12, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Computer & Software.
Overall rating and review count for this company and similar companies
Ordered branded product and recieved in plain box with one stop sticker on front when I rang to ask why it wasn't in advertised packaging I was told they don't post out plastic.
Fake products advertised as branded products stay away from this company 😒 🙄
Sorry buy no refund or return was offered just a rude sales person
Buyer beware
Don't say you weren't worned
Website suggest stock available but it never is.
Complete waste of time.
Order management reallu unhelpful - canceclling order automatically rather than waiting for a response.
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One Stop Cable Shop is an online retailer specializing in data networking and network cabling solutions. The company offers a comprehensive range of products, including copper and fiber cables, hardware, switches, and WiFi equipment. With a focus on quality and affordability, One Stop Cable Shop serves customers in need of networking supplies for both personal and professional use.
Targeting individuals and businesses alike, the company aims to simplify the purchasing process for networking products by providing a user-friendly online shopping experience. Customers can benefit from daily discounted prices and next-day delivery options within the UK. Additionally, One Stop Cable Shop offers free configuration and cloud hosting services for their WiFi products, ensuring a seamless setup for users. Through its diverse product offerings and commitment to customer satisfaction, One Stop Cable Shop is a reliable source for all networking needs.