Great customer service year after year!
Great customer service year after year!

On Site Companies specializes in providing sanitation and climate control rental solutions for various events and job sites across the Midwest. With over 30 years of experience in the industry, the company offers a wide range of products including portable restrooms, hand wash stations, climate control units, and secure fencing. Their services cater to both short-term events and long-term construction projects, ensuring that clients have the necessary amenities for their specific needs. Targeting event organizers, construction managers, and businesses requiring sanitation solutions, On Site Companies aims to deliver dependable service and expert advice. Customers can utilize tools like the restroom calculator on their website to estimate their sanitation needs accurately. The company's commitment to providing clean and reliable products, along with fast setup by a dedicated team, makes them a trusted choice for sanitation and climate control rentals.
On Site Companies generally receives high praise for its reliable and timely service, with many customers noting that deliveries and pickups are consistently on schedule. Reviewers appreciate the courteous and knowledgeable staff, particularly highlighting individuals like Deon and Martin for their excellent customer service.
The units provided are often described as clean and well-maintained, contributing to a positive overall experience. However, some customers express frustration with issues such as late deliveries and problems with billing, including automatic charges that they find problematic. Additionally, there are complaints about the quality of the rental units, particularly in extreme weather conditions. Despite these criticisms, the majority of feedback reflects satisfaction with the company's service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 61 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2023.
| Month | Average | Reviews |
|---|---|---|
| Feb 23 | 5.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | — | 0 |
| May 23 | — | 0 |
| Jun 23 | — | 0 |
| Jul 23 | — | 0 |
| Aug 23 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 61 most recent reviews.
“I rang the Scottish power electric company for advice on my electricity usage and meter”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.2 out of 5 (good) | — | 61 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 217 |
Bottom line: On Site Companies is #5 of 5 on overall rating in this group. On delivery, Builders Emporium scores higher (4.8 vs 4.2).
61 reviews of On Site Companies. Filter by what matters to you.
Great customer service year after year!
Great staff, great service, will continue to use!
On Site is Fantastic! The company is so easy to work with, communicates with me leading up to my event, responds promptly and tries to make sure I have all I need and the contacts that I need during my event. Any time something hasn't gone perfect, On Site has made sure to help make the situation right or better. The staff is great!
very pleasant to work with. Thank-you so much for your help
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Great company to work with. They do what it takes to provide a clean, carefree facility. Communication - follow up - and customer service are paramount.
Service was a little expensive, but customer service was excellent. Thank you.
GREAT service! No matter the weather you were always there. I really, really appreciate the reliable and thorough service, and so do all my Christmas tree farm customers.
Easy to get services and quick to provide service
On site has been my go to for the last eighteen years. They are always on time and give us professional service. I have given them a number of different sites to set up on over the years, and they always manage well. Really have no reason to go elsewhere. GREAT JOB ON SITE!
Great service! Always very responsive to our needs.
Seamless operation that didn't require my attention. They took care of it all.
Excellent service and communication.
Customer Service at OnSite is fabulous. Mary is always there to help us out. She services our needs, often times thinks ahead and calls ahead, is always available to answer questions and gets things done.
We have never had a problem with On Site in the 18 years we have contracted with them. Ann has always been responsive to our needs and the price point is perfect.
Great service. Drop off and picked up as promised.
We are completely happy with the service we receive from On Site Companies.
On Site Companies specializes in providing sanitation and climate control rental solutions for various events and job sites across the Midwest. With over 30 years of experience in the industry, the company offers a wide range of products including portable restrooms, hand wash stations, climate control units, and secure fencing. Their services cater to both short-term events and long-term construction projects, ensuring that clients have the necessary amenities for their specific needs. Targeting event organizers, construction managers, and businesses requiring sanitation solutions, On Site Companies aims to deliver dependable service and expert advice. Customers can utilize tools like the restroom calculator on their website to estimate their sanitation needs accurately. The company's commitment to providing clean and reliable products, along with fast setup by a dedicated team, makes them a trusted choice for sanitation and climate control rentals.
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