Perfectly packaged and arrived as…
Perfectly packaged and arrived as promised .

Orbital Fasteners is a prominent online and telesales distributor specializing in a wide range of fasteners, fixings, screws, nuts, and bolts. The company serves customers across London and the UK, providing essential products for various construction and maintenance projects. With a commitment to quality and service, Orbital Fasteners caters to both individual consumers and businesses in need of reliable fastening solutions. In addition to fasteners, the company offers tools and power tools, ensuring a comprehensive selection for its clientele. Orbital Fasteners is dedicated to facilitating efficient ordering and delivery, including free next-day delivery on orders over £30 within their van delivery area. The company's straightforward approach to customer service and product availability makes it a trusted choice for those seeking reliable fixings and associated tools in the UK market.
Reviewers consistently praise Orbital Fasteners for their excellent service and quick delivery. Many customers highlight the ease of use of the website and the quality of the products, noting that items arrive well-packaged and as described.
The vast selection and reasonable prices also contribute to a positive shopping experience, with several consumers mentioning that the company is their go-to for various items. However, a few reviews express concerns regarding order fulfillment, particularly with stock availability and the £10 free delivery charge, suggesting that clearer communication on these points would be beneficial. Overall, the overwhelming sentiment is highly positive, reflecting a strong reputation for reliability and quality in the construction and manufacturing sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.7 | 18 |
| Sep 24 | 4.8 | 112 |
| Oct 24 | 4.8 | 98 |
| Nov 24 | 4.8 | 97 |
| Dec 24 | 4.8 | 106 |
| Jan 25 | 4.8 | 56 |
| Feb 25 | 4.9 | 78 |
| Mar 25 | 4.9 | 109 |
| Apr 25 | 4.8 | 80 |
| May 25 | 4.8 | 98 |
| Jun 25 | 4.9 | 110 |
| Jul 25 | 5.0 | 38 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Perfectly packaged and arrived as promised”
“Honestly you have a brilliant catalogue of items, sometimes I've found it hard to navigate website but my biggest iss...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Orbital Fasteners is #1 of 5 on overall rating in this group.
500 reviews of Orbital Fasteners. Filter by what matters to you.
Over a year ago
Perfectly packaged and arrived as promised .
Over a year ago
Easy to use website. Great choice reasonable prices . Excellent delivery service. Helpful communication. Products (brass nuts and bolts) were good quality, packed well and exactly as described.
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Perfectly packaged and arrived as promised .
As always very good service
Easy to use website. Great choice reasonable prices . Excellent delivery service. Helpful communication. Products (brass nuts and bolts) were good quality, packed well and exactly as described.
Good prompt service, everything sent. An explanation of the £10 free delivery charge would be useful, I assume it is down to weight.
Quality items at a good price. Quick delivery.
On time, in full....as usual
Excellent products and service. My go to company for lots of items.
I bought screws of a certain size and I received the screws of a certain size. Nothing more and nothing less. Exactly what I wanted. Thank You Orbital Fasteners for good service, I will return :-)
Express delivery
Always on time and plenty of choice of products. Happy Days!
Great services as always.
Right product; clear web site; prompt delivery.
Very good service 👍
Fortunately they are only about 30 minutes away from me. Their prices are ridiculously cheap in comparison to ordering small volumes of eBay etc. So it is worthwhile me going there and spending the same amount on three times for quantity. Had a couple of mis-packed items which were instantly resolved so Human error comes into it but sorted out quickly and efficiently. Will always buy from them no question.
Prompt and reliable service. I had to return one part of my order due to a change my end and the refund was processed with 24 hrs. Happy to recommend.
Great materials, speedy delivery.
What we wanted
Orbital Fasteners is a prominent online and telesales distributor specializing in a wide range of fasteners, fixings, screws, nuts, and bolts. The company serves customers across London and the UK, providing essential products for various construction and maintenance projects. With a commitment to quality and service, Orbital Fasteners caters to both individual consumers and businesses in need of reliable fastening solutions. In addition to fasteners, the company offers tools and power tools, ensuring a comprehensive selection for its clientele. Orbital Fasteners is dedicated to facilitating efficient ordering and delivery, including free next-day delivery on orders over £30 within their van delivery area. The company's straightforward approach to customer service and product availability makes it a trusted choice for those seeking reliable fixings and associated tools in the UK market.
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