Took me to Paypal twice
Took me to Paypal twice, once before added shipping and another time with added shipping, both on the same purchase. I'm not sure if I have been charged twice.

Ouku is a global online shopping platform specializing in a wide range of apparel, particularly focusing on clothing items such as hoodies and sportswear. The company offers a variety of products designed for everyday wear, outdoor activities, and seasonal needs, with options catering to different styles and preferences. Ouku's inventory includes items crafted from materials like polyester and fleece, providing functional and casual clothing suitable for men during spring, fall, and winter. Targeting consumers interested in affordable yet stylish apparel, Ouku aims to deliver reliable shopping experiences with global shipping. By providing a diverse selection of clothing, including color-blocked designs, zip-up hoodies, and tactical options, the company serves customers looking for quality sports and outdoor wear at reasonable prices.
Reviewers generally find OUKU's website easy to navigate and appreciate the wide selection of products available. Many customers highlight the straightforward purchasing process, noting that it is simple to use and efficient.
However, a significant number of complaints arise regarding order fulfillment, with several consumers reporting that their packages were not received, leading to frustrations over refunds and replacements. Issues with product quality are also mentioned, including discrepancies in size descriptions and defective items. While some customers express satisfaction with their purchases, others warn against shopping here due to the lack of customer service and support. Overall, OUKU has a mix of positive feedback and critical concerns, leading to a sentiment that leans slightly positive but highlights notable areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.8 | 75 |
| Jul 25 | 4.1 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Easy to use the site, lots of options”
“Poor quality sandals arrived with strange fastening not functioning buckle”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Website & app | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 67 out of 100 | 4.5 out of 5 (good) | 3.5 out of 5 (good) | 2.5 out of 5 (poor) | — | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.8 out of 5 (poor) | 1.7 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | — | — | −20% | 100 |
Bottom line: OUKU is #3 of 5 on overall rating in this group. On value, Red Run scores higher (4.9 vs 2.5).
100 reviews of OUKU. Filter by what matters to you.
Took me to Paypal twice, once before added shipping and another time with added shipping, both on the same purchase. I'm not sure if I have been charged twice.
You would not let me purchase your products. Would not let me log-in to my account! Quite embarrassing, when my new girlfriend picked out items from recent orders!
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complicated for an 86 year old
We were very happy with the website and its portrayal of the product but when asked to pay almost $100 aus delivery charge for $160 purchase it was time to say GOODNIGHT SUCKER after a good look we waited a few more days (delivery) for a much reduced time frame Hoping the products arrival excites us more than the ADDDDDD ONNNNNS at check out
Ouku is a global online shopping platform specializing in a wide range of apparel, particularly focusing on clothing items such as hoodies and sportswear. The company offers a variety of products designed for everyday wear, outdoor activities, and seasonal needs, with options catering to different styles and preferences. Ouku's inventory includes items crafted from materials like polyester and fleece, providing functional and casual clothing suitable for men during spring, fall, and winter. Targeting consumers interested in affordable yet stylish apparel, Ouku aims to deliver reliable shopping experiences with global shipping. By providing a diverse selection of clothing, including color-blocked designs, zip-up hoodies, and tactical options, the company serves customers looking for quality sports and outdoor wear at reasonable prices.
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