
Panasonic Corporation
Panasonic faces significant criticism from consumers, with many expressing frustration over poor customer service and product reliability. Reviewers frequently report long wait times when seeking assistance, with one customer stating they waited over an hour for a response.
Complaints about faulty products are rampant, including malfunctioning microwaves, air conditioners, and TVs, often accompanied by inadequate support during the repair process. While a few customers praise specific products like the electric razor and microwave for their initial performance, these positive experiences are overshadowed by the overwhelming number of negative reviews. Issues with shipping and high fees for repairs further exacerbate dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 3.0 | 2 |
| Jul 24 | 1.0 | 2 |
| Aug 24 | — | 0 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 2.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“My Wife felt my Face and she was Astonished she said it was as Smooth as a Babies Bottom and she told my Daughter to...”
“I sent my Lumix camera in for repair”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.8 out of 5 (poor) | 2.2 out of 5 (poor) | — | 60 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 3.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.1 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Panasonic is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 1.3).
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Panasonic Corporation