Panasonic Corporation
Panasonic faces significant criticism from consumers, with many expressing frustration over poor customer service and product reliability. Reviewers frequently report long wait times when seeking assistance, with one customer stating they waited over an hour for a response.
Complaints about faulty products are rampant, including malfunctioning microwaves, air conditioners, and TVs, often accompanied by inadequate support during the repair process. While a few customers praise specific products like the electric razor and microwave for their initial performance, these positive experiences are overshadowed by the overwhelming number of negative reviews. Issues with shipping and high fees for repairs further exacerbate dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 3.0 | 2 |
| Jul 24 | 1.0 | 2 |
| Aug 24 | — | 0 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 2.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“My Wife felt my Face and she was Astonished she said it was as Smooth as a Babies Bottom and she told my Daughter to...”
“I sent my Lumix camera in for repair”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.9 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.8 out of 5 (poor) | 2.2 out of 5 (poor) | — | 60 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 3.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.1 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Panasonic is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 1.3).
60 reviews of Panasonic. Filter by what matters to you.
I’ve owned several of their products over the years, most notably an electric razor which I purchased in 2015- it’s still running: I’ve never replaced the blades, despite the fact that I have a heavy beard; I clean it after every use; and it doesn’t hold a charge as long as it used to. I have thought about replacing it with a newer Panasonic razor, but why? So long as mine keeps working, I probably won’t.
I haven't heard about any breakthrough innovations from this company recently, but I remember that this brand had almsot no competitors back in the day. Their tape recorders were pretty popular in 90s. I had a couple of one that period, and I should say that it's still working. Yeah, cassettes turned into a rarity, and it's very difficult to find them even on the secondary market, but it's possible.
I'm writing about the longevity of a Panasonic product. Believe it or not, my microwave (model NN 3538) is currently 27 years old! I've used it daily, neglected it, and moved it to 3 different states. I don't see it ever dying but if it does, I'll definitely get another Panasonic. I'll probably end up leaving this one in my will.
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Today I bought a Panasonic NN-SD65LS Microwave. I bought it for several reasons. First, I kept having the thin plastic covering of the controls of the other microwaves I bought scratch up with my nails. I didn't do it intentionally but it is ridiculous that manufacturers don't realize that this might happen. So, this is microwave number three in the last three months. This microwave has metal buttons and a metal dial. This will definitely not become scratched. The second reason I bought it was because it is a Panasonic. I have sworn by Panasonic for over 40 years. I had a cassette recorder in the 70s that I dropped on the floor a few times. It didn't hurt it at all. Panasonics are so well made. I have, then, bought many Panasonic products through the years. They work well and really last. Until a few days ago, I didn't know that Panasonic made microwaves. I'm really glad that I found this out. I bought my microwave at Home Depot. If you search my model online, you will see that all of them are black and stainless. Mine is different. It has turquoise accents. For me, this is a pleasant surprise. My kitchen is an eclectic retro kitchen with blue walls to resemble the sky, some red retro small appliances to add color, and flowered curtains among other things. So, this matches perfectly. It gives it the retro look that I have been trying to achieve in my kitchen and this color is perfect to go along with the decor of my kitchen. I don't usually like to write reviews right away because, when I do, things break and I can't take that back. In this case, I am very happy to make an exception because I want to tell people to buy a Panasonic microwave. These are the best microwaves that you can buy for under $500. Mine was $199. I did buy the service plan for $25 just in case but I will be thinking about whether I should cancel it because Panasonics don't break. I only bought the service plan because I have had so many problems with microwaves over the last several years. In total, I have probably bought six microwaves in two years. Some stopped working. Others became rusted. Some had that horrible plastic scratching on the controls. Microwaves have been bad luck for me before now. This microwave does come with the standard owner's manual which I will have to read because I'm not sure how to use this type of microwave. It is a Genius microwave with very many features. I love that it has all of the features too. They will not let me post a link here. So, I have listed the features. There might be other ones that I don't know about yet. Popcorn Button Sensor Reheat Button Sensor Cook Button Power level Button Auto Defrost Button Keep Warm Button Cooking Timer/Clock Button More Button Increase the cooking time by 10% or 20%. Less Button Decrease the cooking time by 10% or 20%. Start, Weight/Time, and Sensor Menu Dial You can set standing time, delayed start, or keep warm. It even has a child safety lock. Moms and Dads, you really need to consider this one. I'm thrilled to death that I found this microwave and I highly recommend buying a Panasonic microwave the next time you need to replace your microwave.
Panasonic. Mi far conoscere Al mondo di Elettronica.. Acquistato vari Prodotti di marchio Panasonic.. Dvd,,Telecamera dv,, ecc. Ultimo acquisto Macchina fotografie Lumix... fa foto da paura.. binari insieme obiettivo lumix Leica ,, e una spettacolare ,,, provare per credere.. ho scoperto mondo di foto grafia con lumix e Leica.. grazie voi e team di Panasonic.
My Wife bought me my first Panasonic Electric Shaver. I have always used two other Famous Brands . My Panasonic Es Lv67 was a Xmas Present and I tried it for the first time on Xmas Day. My Wife felt my Face and she was Astonished she said it was as Smooth as a Babies Bottom and she told my Daughter to feel it. My Daughter agreed. I felt it and the only time that I have had a Shave that close was with a Proglide 5 Blade Razor but I cut my face a few times with that because I am a Mechanic and my Face is not Smooth normally.
Our Panasonic Plasma TV is 12 years old and still works! I also vlog with a Panasonic 4K camera that works great! I love that Panasonic makes home phones that tell who who is calling instead of a normal ring. I love that you make quality products for a good price. I paid $300 for the camera on a sale. I would recommend Panasonic. I hope Panasonic does not die soon.
I have to say nanoe dryer is the best dryer I've ever owned. This little gem is compact and convenient size to travel or storage. Actually, this is the quietest dryer I've ever owned. The nanoe technology really does work on my color damaged, dry, fine hair. My hair used to frizz badly after blowdrying but now it's sleek and smooth.
Panasonic Corporation
