Patriot Mobile is a telecommunications company that specializes in providing mobile phone services with a focus on conservative values. The company offers a range of wireless plans and products, including smartphones and accessories, to customers across the United States. Patriot Mobile aims to serve individuals and families who prioritize both reliable service and alignment with their personal beliefs.
The company operates on a mission to support conservative causes and organizations, making it a distinctive choice in the mobile service market. By offering competitive pricing and a variety of plans that cater to different needs, Patriot Mobile seeks to attract customers looking for both value and a connection to their values. Customers can access a user-friendly website to explore their options, manage accounts, and receive customer support.
Patriot Mobile has a positive customer experience.
Patriot Mobile receives overwhelmingly positive feedback from customers, highlighting exceptional service and a strong sense of patriotism. Reviewers frequently commend the friendly and patient staff, noting that technical support is particularly helpful and easy to communicate with.
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Many appreciate the competitive pricing and the ease of transitioning from other carriers like Verizon, with several expressing satisfaction with their overall experience. However, some customers mention a desire for more affordable plans, indicating that pricing could be a concern for a few. Despite this, the general sentiment remains highly favorable, with consumers feeling aligned with the company's values and enjoying reliable service. Overall, Patriot Mobile is viewed positively, with many customers expressing happiness in their choice to join the company.
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.5▼ 0.1
12-month avg
4.6
All-time
4.6
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 25
4.6
263
Jun 25
4.6
424
Jul 25
4.5
313
Aug 25
4.6
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 425 positive reviews
Customer service60%
257 mentions
Helpful support17%
72 mentions
Easy to use14%
60 mentions
Prices & value13%
56 mentions
“I have been a customer with Patriot since December, 2016”
On “Customer service” · Aug 30, 2025
Top complaintsof 44 negative reviews
Customer service45%
20 mentions
Pricing14%
6 mentions
Slow11%
5 mentions
Payment issues9%
4 mentions
“Have upgraded once already, was told my phone wouldn’t slow down anymore but I still only get about two weeks of good...”
On “Customer service” · Aug 28, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
Overall rating and review count for this company and similar companies
Customer service is excellent.
Delivery of my phone was prompt and expedient.
The calls are audible
But I am very disappointed in the service. I am not able to use search engines or engage on social media or even use the maps when I travel. I was recently in Kentucky and was very frustrated by this. This is not the first time.
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You can reach them quickly by phone and their team, based in Texas, speaks clear English and is extremely patient and helpful. As a 78 year old who isn't very tech savvy, I truly appreciated how they take the time to walk me through any issues or questions I have. I highly recommend them, especially after dealing with Verizon. Their rates and service are top-notch.
So far I think Patriot mobile is great, the price is definitely way better. I like what Patriot stands for and against. The only issue so far was when I reached my plan “limit” for data the internet stopped working altogether. I called Patriot and they made it right by switching the towers my phone uses. The representative was very friendly and helpful, most importantly though he spoke English very well. That was because he is an American and English is his first language. I would have given a 5 star but I don’t understand why they didn’t have me on the better towers from the start. So far I am very happy with my decision to support Patriot Mobile.
Thus far, everyone I have spoken to has been genuine, real, and themselves. I wasn't fully able to complete transfer from another company before I had a massive heart attack. I didn't want them to think I had ghosted them, so I got in touch through a phone call, and upon my second hospitalization, text. They offered an immediate prayer, and I was placed on their prayer list. I was checked on, and ensured there was no push or hurry, to take care of myself first, that they would be here. I still have to transfer my tablet to make everything complete, but I have never received more genuine and heartfelt care. It means and at the moment meant SO very much. I was terrified of what was to come in the aftermath, and they helped me get through this new "normal" (I don't do "normal" lol).
I love that Patriot Mobile is a Christian/Conservative Company and also when you need customer service, you talk with someone in the US that you can understand.
Patriot Mobile is a telecommunications company that specializes in providing mobile phone services with a focus on conservative values. The company offers a range of wireless plans and products, including smartphones and accessories, to customers across the United States. Patriot Mobile aims to serve individuals and families who prioritize both reliable service and alignment with their personal beliefs.
The company operates on a mission to support conservative causes and organizations, making it a distinctive choice in the mobile service market. By offering competitive pricing and a variety of plans that cater to different needs, Patriot Mobile seeks to attract customers looking for both value and a connection to their values. Customers can access a user-friendly website to explore their options, manage accounts, and receive customer support.