PetSafe is a company that manufactures and distributes pet care products and solutions for pet owners. The company offers a range of products including pet containment systems, training devices, feeding accessories, and safety equipment designed to help manage and care for pets. PetSafe focuses on developing products that aim to enhance the relationship between pets and their owners through various training and containment technologies.
Consumers generally find PetSafe products effective and reliable, with many praising their functionality for various pet needs. Reviewers highlight the success of items like the bark control device and calming collar, noting significant improvements in their pets' behavior and anxiety levels.
The programmable feeders also receive positive feedback for managing multiple pets' feeding schedules efficiently. However, some customers express disappointment regarding battery life, particularly with the GPS tracker, which drains faster than expected. Additionally, while many products are well-received, a few reviews mention concerns about quality relative to price, suggesting that some items feel less durable than anticipated. Overall, PetSafe garners a favorable sentiment, with many satisfied customers appreciating the effectiveness and customer service.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pet Food & Supplies.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.3 out of 5 (good) | 100 out of 100 | +2% | 458 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 100 | |
| 3.5 out of 5 (good) | 100 out of 100 | −28% | 100 | |
| 4.0 out of 5 (good) | 100 out of 100 | −23% | 100 |
12 reviews of Petsafe. Filter by what matters to you.
5 months ago
The automatic door flap has saved me countless trips to let my cats in and out. Installation was straightforward and it's held up well to daily use.
5 months ago
The wireless fence has been working flawlessly for 8 months. My golden retriever learned the boundaries quickly and respects them completely.
5 months ago
The training collar helped with my dog's excessive barking, but it took longer to see results than advertised. Customer support was responsive when I had questions about settings. Wish the instruction... See more
5 months ago
The treat dispenser keeps my dog entertained, but sometimes it jams with certain treats. Works better with their recommended treats but limits my options. Overall functional but could be more versatil... See more
Quick answers to the questions people ask most.
PetSafe specializes in pet containment systems, training products, feeding solutions, and pet doors. They offer wireless and in-ground fence systems, bark control devices, automatic feeders, and various training aids for dogs and cats.
You can reach PetSafe customer service by calling their toll-free number at 1-800-732-2677. They also offer online support through their website's contact form and live chat feature during business hours.
PetSafe customer service is available Monday through Friday from 8:00 AM to 8:00 PM EST, and Saturday from 9:00 AM to 5:00 PM EST. They are closed on Sundays and major holidays.
PetSafe provides detailed installation guides and video tutorials for DIY installation. For professional installation, they can connect you with certified dealers and installers in your area through their dealer locator tool.
PetSafe offers varying warranty periods depending on the product, typically ranging from 1-3 years. The warranty covers manufacturing defects and includes free replacement parts and repair services when applicable.
Yes, PetSafe offers a 30-day money-back guarantee on most products when purchased directly from them. The product must be in original condition with all components and packaging included.
You can register your product online at the PetSafe website by creating an account and entering your product information. Registration helps ensure warranty coverage and provides access to product updates and support.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The automatic door flap has saved me countless trips to let my cats in and out. Installation was straightforward and it's held up well to daily use.
The wireless fence has been working flawlessly for 8 months. My golden retriever learned the boundaries quickly and respects them completely.
The training collar helped with my dog's excessive barking, but it took longer to see results than advertised. Customer support was responsive when I had questions about settings. Wish the instructions were clearer from the start.
The treat dispenser keeps my dog entertained, but sometimes it jams with certain treats. Works better with their recommended treats but limits my options. Overall functional but could be more versatile.
Managing feeding schedules for three cats was chaos until I got their programmable feeders. Each cat has their own portions and timing. Setup took some patience but works like a charm now.
Initially skeptical about the bark control device, but it's been incredibly effective. My neighbor even commented on how much quieter things have been. Easy to use and humane approach to training.
While the GPS tracker works as advertised, the battery drains much faster than expected. Having to charge it every few days is inconvenient. The tracking accuracy is good though.
The calming collar has made a noticeable difference in my rescue dog's anxiety levels. She's much more relaxed during thunderstorms and when left alone. Definitely recommend for pet owners dealing with similar issues.
Love the automatic feeder I purchased - it's been a game changer for my cat's meal schedule. However, shipping took longer than expected and tracking information wasn't very detailed. Product quality is top-notch though.
Had an issue with a defective water fountain and PetSafe replaced it immediately without any hassle. Their warranty program is excellent and the replacement works perfectly. This is why I keep coming back to this brand.
The leash system does what it's supposed to do and my dog seems comfortable with it. However, for the price point, I expected higher quality materials. It's functional but feels a bit cheap for what you pay.
Been using PetSafe products for my two dogs for over a year now. Their invisible fence system works perfectly and the customer service team was incredibly helpful during installation. Only minor complaint is that replacement collars are a bit pricey, but the quality justifies the cost.
Yes, PetSafe offers comprehensive training guides, video tutorials, and phone support to help you properly train your pet with their products. Their customer service team includes pet training specialists who can provide personalized guidance.
Replacement parts are available directly from PetSafe's website, through authorized retailers, or by calling customer service. Common replacement items include collar batteries, receiver collars, and boundary flags.
PetSafe stands behind their training products with their 30-day money-back guarantee and provides extensive training support. While individual results may vary depending on the pet, they offer guidance to maximize training success.
PetSafe is a company that manufactures and distributes pet care products and solutions for pet owners. The company offers a range of products including pet containment systems, training devices, feeding accessories, and safety equipment designed to help manage and care for pets. PetSafe focuses on developing products that aim to enhance the relationship between pets and their owners through various training and containment technologies.
