***** Fantastic service
***** Fantastic service. Phone crack repaired, very friendly and honest as I wasnt charged as much as I originally thought I would be. Very pleased!
Phone Clinic Repair is a UK-based mobile phone repair service that specializes in providing efficient and reliable repairs for a wide range of devices, including popular brands such as Apple, Samsung, and Google. With 14 locations across the country, the company caters to customers seeking quick solutions for their electronic devices, offering same-day service for many common repairs. Their services include battery replacements, screen repairs, camera repairs, housing replacements, software updates, and network unlocking, ensuring that customers can restore their devices to optimal functionality. With a focus on customer satisfaction, Phone Clinic Repair emphasizes quality repairs using genuine parts and offers a "no fix, no fee" policy, making it a trusted choice for individuals needing prompt and professional phone repair services.
Reviewers generally praise Phone Clinic Repair for its fantastic service and helpful staff, noting that repairs are often completed quickly and at reasonable prices. Many customers express satisfaction with the quality of repairs, such as screen replacements and battery installations, highlighting the friendly and honest approach of the team.
However, there is a notable complaint regarding pricing transparency, with one customer feeling overcharged after being quoted a lower price online than what was charged in-store. This discrepancy has left some consumers feeling frustrated, as they expected to pay the initially advertised rate. Overall, while the majority of feedback is positive, the issue of inconsistent pricing does detract from the overall experience. The sentiment leans towards positive, but the pricing concerns should be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 4.2 | 5 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Apr 2026.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | — | 0 |
| Dec 25 | — | 0 |
| Jan 26 | 5.0 | 1 |
| Feb 26 | 5.0 | 1 |
| Mar 26 | — | 0 |
| Apr 26 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
“***** Fantastic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.2 out of 5 (good) | 50 out of 100 | — | 5 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | −1% | 1,000 |
Bottom line: Phone Clinic Repair is #3 of 5 on overall rating in this group.
5 reviews of Phone Clinic Repair. Filter by what matters to you.
7 months ago
***** Fantastic service. Phone crack repaired, very friendly and honest as I wasnt charged as much as I originally thought I would be. Very pleased!
8 months ago
Took my old i-pad which had died on me and they replaced the old battery at a reasonable price. Upon collection it was found that it was more serious and that its age was against it! ( It was, after a... See more
10 months ago
The shop in Loughton have very helpful staff who are easy to approach even if request is unusual I went with a querie about a smart watch it was answered and sorted in minutes Thankyou
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***** Fantastic service. Phone crack repaired, very friendly and honest as I wasnt charged as much as I originally thought I would be. Very pleased!
Took my old i-pad which had died on me and they replaced the old battery at a reasonable price. Upon collection it was found that it was more serious and that its age was against it! ( It was, after all, one of the originals!) I had searched on line for a refurbished later model with Amazon when I came to collect the old favorite! However, after some discussion, the guys at Phone Clinic were able to make an offer which undercut a nearby well known department store and deduct the cost of the paid for battery!! More than happy and I now have a great piece of kit!!
The shop in Loughton have very helpful staff who are easy to approach even if request is unusual I went with a querie about a smart watch it was answered and sorted in minutes Thankyou
Booked online for a £49, 30 minute repair for a phone screen. Arrived at store to be told it was £65 and one hour. When I showed the email I was told that if you book it’s £49 but walk-ins are £65! Questioned the one hour wait and was told ‘ok, 30 minutes’. Returned after 30 minutes, phone fixed. Offered a screen protector for £10, which I turned down. I was then told it was only £5! Was asked to pay cash for the repair, even though the card machine was working so that’s a red flag and then the laptop used for receipts etc ‘wasn’t working’ so I e yet to receive a receipt and any warranty. This store is happy to overcharge if you aren’t careful and the request for cash was dodgy too. Avoid!
Cracked my iPhone 15 pro max screen, book repair on the site, they just fixed in an hour, great prices and very good customer service, I’ll recommend it.
Phone Clinic Repair is a UK-based mobile phone repair service that specializes in providing efficient and reliable repairs for a wide range of devices, including popular brands such as Apple, Samsung, and Google. With 14 locations across the country, the company caters to customers seeking quick solutions for their electronic devices, offering same-day service for many common repairs. Their services include battery replacements, screen repairs, camera repairs, housing replacements, software updates, and network unlocking, ensuring that customers can restore their devices to optimal functionality. With a focus on customer satisfaction, Phone Clinic Repair emphasizes quality repairs using genuine parts and offers a "no fix, no fee" policy, making it a trusted choice for individuals needing prompt and professional phone repair services.
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