Pieces Auto Services is a business that provides automotive repair and maintenance services to vehicle owners. The company likely offers services such as routine maintenance, diagnostics, and mechanical repairs for cars and other motor vehicles. As an automotive service provider, they work to help customers maintain and repair their vehicles to keep them running safely and efficiently.
Pieces Auto Services has a positive customer experience.
Pieces Auto Services receives a generally positive reception from customers, with many praising the efficiency and speed of service. Reviewers frequently highlight the attentive staff and express satisfaction with their orders, noting that the treatment of commands is particularly rapid.
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However, there are notable complaints regarding errors in orders and issues with service quality, with some customers feeling misled or frustrated by their experiences. A few reviews mention significant problems, including dissatisfaction with paint jobs and concerns about potential scams. Despite these critical points, the majority of feedback reflects a strong appreciation for the overall service and product quality. Overall, Pieces Auto Services is viewed positively, though there are areas for improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
94
100%
-0.1
● Low
4.0 / 5 overall
=
94 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
4.1▼ 0.1
12-month avg
4.1
All-time
4.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
3.7
3
Aug 24
3.8
4
Sep 24
3.7
3
Oct 24
3.5
6
Nov 24
5.0
1
Dec 24
5.0
2
Jan 25
3.0
2
Feb 25
4.4
14
Mar 25
4.2
6
Apr 25
5.0
5
May 25
5.0
2
Jun 25
1.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 94 most recent reviews.
Top praiseof 71 positive reviews
Customer service11%
8 mentions
Website & app7%
5 mentions
“Service au top chez Pièces Autos…”
On “Customer service” · Apr 24, 2025
Top complaintsof 21 negative reviews
Customer service14%
3 mentions
“Service Client nul nul nul”
On “Customer service” · Jun 21, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
We provide comprehensive auto repair and maintenance services including oil changes, brake repair, engine diagnostics, tire installation, transmission service, and routine maintenance. Our certified technicians work on all makes and models of vehicles. We also offer emergency roadside assistance and towing services.
What are your business hours?
We're open Monday through Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 4:00 PM. We're closed on Sundays and major holidays. Emergency services may be available outside regular hours by appointment.
Do you provide free estimates?
Yes, we offer free written estimates for all repair work. Our technicians will perform a diagnostic inspection and provide you with a detailed breakdown of recommended services and costs. There's no obligation to proceed with the repairs after receiving your estimate.
How can I schedule an appointment?
You can schedule an appointment by calling us directly, visiting our shop, or using our online booking system on our website. We recommend calling ahead for same-day service availability. Walk-ins are welcome but may experience longer wait times.
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Do you offer any warranties on your work?
We provide a 12-month or 12,000-mile warranty on most repairs and services, whichever comes first. Parts are covered by manufacturer warranties, and our labor warranty ensures peace of mind. Warranty details vary by service type and will be explained before work begins.
What payment methods do you accept?
We accept cash, all major credit cards, debit cards, and personal checks. We also offer financing options through approved third-party lenders for larger repairs. Payment is due upon completion of services unless other arrangements are made in advance.
Do you work on all vehicle makes and models?
Yes, our certified technicians are trained to work on domestic and foreign vehicles of all makes and models. We have the latest diagnostic equipment and access to OEM and aftermarket parts. Some specialty or exotic vehicles may require special ordering of parts.
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Service time varies depending on the type of work needed. Basic services like oil changes typically take 30-45 minutes, while more complex repairs may take several hours or days. We'll provide you with an estimated completion time when you drop off your vehicle.
Do you provide loaner cars or shuttle service?
We offer a complimentary shuttle service within a 5-mile radius during business hours. Loaner vehicles are available on a limited basis for major repairs expected to take more than one day. Please ask about availability when scheduling your appointment.
Are your technicians certified?
All of our technicians are ASE (Automotive Service Excellence) certified and receive ongoing training on the latest automotive technologies. Our shop is also certified by major automotive manufacturers. We maintain high standards of expertise to ensure quality service for our customers.
About Pieces Auto Services
Pieces Auto Services is a business that provides automotive repair and maintenance services to vehicle owners. The company likely offers services such as routine maintenance, diagnostics, and mechanical repairs for cars and other motor vehicles. As an automotive service provider, they work to help customers maintain and repair their vehicles to keep them running safely and efficiently.